Be very careful when buying from this company. Item titles and pictures are nothing like the actual product you receive. I ordered what was advertised as a sculpture based on a photo I sent. The examp... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ho letto precedenti recensioni negative sul servizio offerto. Prodotto difforme da quanto evidenziato nel sito. La mia esperienza è ancora più negativa avendo ordinato e pagato qualcosa che non ho m... Vis mer
I ordered a wooden plaque with a relief carving, but I received one with a standard engraving instead—not the relief I expected. I was really disappointed. But the service from a truly wonderful woma... Vis mer
Re order number: 1857074024 Both personalised crystal candle holders arrived safe and undamaged today and the quality is excellent, very impressed with the speed of... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Colorfulswan, your first choice for personalized gifts. Gifts are not just objects, but also expressions of emotion and love. Every gift is unique and is a special bond between the giver and the recipient. We offer a wide range of customizable products, including elegant night lights, carefully crafted jewelry, stylish clocks, practical homewares and unique crafts. The design of each item reflects the personalized style of the gift, and customization makes each item truly unique. What makes us different is that we have a complete industry and team. We operate our own factory, equipped with advanced technology and skilled craftsmen. To further ensure a good shopping experience, we maintain a long-term and reliable partnership with a professional shipping team. This allows us to handle logistics efficiently and ensure that your gifts are delivered on time and intact. Customer satisfaction is at the core of everything we do. We attach great importance to the experience of each customer and are committed to providing excellent support throughout your shopping process. Whether you are selecting a product or going through the after-sales process, our professional customer service team is always ready to answer any questions you may have. We strive to provide our customers with a smooth, hassle-free shopping experience and are always here to help. At our store, your vision and satisfaction are our top priority. If you have any questions or need any assistance with product selection or customization, please feel free to contact our customer service team and we will be happy to assist you.
Kontaktopplysninger
Room 605, No. 10, Jinzhou North Road, Cangshan District, Fuzhou City, Fujian Province,China, 350117, Fuzhou, Kina
- colorfulswanofficial@gmail.com
- colorfulswan.com
1,8
Under middels
184 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 70 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made a mistake and then add a picture…
Made a mistake and then add a picture to my color for swan night light
12. november 2022
Anmeldelse skrevet uten oppfordring
Beautiful Memorial
I received my pet memorial and it's beautiful. Very prompt in posting it to me ..love it very happy
28. oktober 2022
Anmeldelse skrevet uten oppfordring
Wenn ich könnte würde ich weniger als…
Wenn ich könnte würde ich weniger als einen Stern geben.
Ich habe was für Weihnachten bestellt und extra noch Expressversand bezahlt, doch die Ware kam nie an.
Bei jeder Email wo ich meinte ich verlange mindestens das Geld für den Expressversand zurück kamen nur dumme Antworten wie "ist auch die Adresse richtig?" "fragen sie ihr örtliches Postamt" und und und.. Auf jeden Fall habe ich jetzt fast 80CHF bezahlt und weder iwie Geld erstattet bekommen noch die Ware.
Kommt mir bisschen vor wie wenn da Betrüger am Werk sind.
13. januar 2022
Anmeldelse skrevet uten oppfordring
Delayed order with no clear direction
Ordered a moon lamp for a Christmas gift , still haven't received my order.
Send email an only reply was " your order is in your country.." asked for a tracking number that works refused to give the information.
6. januar 2022
Anmeldelse skrevet uten oppfordring
Katastrophe
Katastrophe! Ich rate ab hier zu bestelleng. Die ware kommt nicht
29. desember 2021
Anmeldelse skrevet uten oppfordring
Lying cheating company huge scam wish i…
Lying cheating company huge scam wish i would have read the reviews as well!! no product , no tracking location file for a refund and no response to my emails ...
23. desember 2021
Anmeldelse skrevet uten oppfordring
Bummer Company-Buyer Beware!!
I ordered and agree with prior reviews.. no product. I just wish I looked into the reviews before I ordered :( I just sent a request for refund but not hopeful.. will see.
Thank you and good luck! Mary Ann
23. desember 2021
Anmeldelse skrevet uten oppfordring
Beware- Do not order from here
Beware- Do not order from here. They are in China. I ordered and never rec'd my item. I'm out $55. The customer service just says to keep waiting, they are no help. There's nothing you can do because they're in another country. You pay and get nothing. Refused me a refund. Big scam, read reviews- I should have!
13. juni 2021
Anmeldelse skrevet uten oppfordring
Don’t waste your time...
Don’t waste your time with Colorfulswan. I ordered a product 2/4/2021. They gave me a timeline of 2-3 weeks that I would have it. Here it is 3/20/2021 and nothing in site. All this site is good for is showing you nice and pretty lamps for you to buy, then just taking your money. No responsive for any kind of delivery inquiry either, just the whole “be patient be patient” BS...Absolute garbage!!! I would ask for a refund and will probably look into it, but I’m hesitant cause I’m sure they will surely find a way to mess that up as well
20. mars 2021
Anmeldelse skrevet uten oppfordring
I ordered something for my boyfriend…
I ordered something for my boyfriend for valentine's day I never got it they dont have a phone number 2 call my package is saying it at JFK it been at JFK for 2weeks they suck
25. februar 2021
Anmeldelse skrevet uten oppfordring
I ordered weeks before Valentine’s Day…
I ordered weeks before Valentine’s Day and it’s still not here!! It’s now almost March!
23. februar 2021
Anmeldelse skrevet uten oppfordring
I think this is a scam
I think this is a scam, I ordered something for my daughter's birthday and paid expedite shipping for it and order never came and they don't respond to inquiries, horrible customer service. Expedite shipping is $24.99 just FYI and its really disappointing.
19. februar 2021
Anmeldelse skrevet uten oppfordring
I wish I could give them zero stars
I wish I could give them zero stars. I honestly believe they are scamming people on purpose. I ordered the moon lamp for my mom on December 25th 2020. Today is Feb 17th and it was never delivered. They cannot prove that it was delivered to the address I provided. They keep telling me to check the post office but cannot provide a tracking number. And they refuse to make it right by replacing the product or providing a refund. All they tell you is NO REFUND IT WAS DELIVERED. And I keep saying IT WAS NOT DELIVERED WHY WOULD I LIE. The worst customer service ever!!! Order from another company and keep your peace.
17. februar 2021
Anmeldelse skrevet uten oppfordring
Will not honor their advertisement
I placed an order that was supposed to be here before Valentine's Day but just to ensure that it was, I paid them for expedited shipping. Today is 2-15 and order is still not here. Company response by text is it will be here in 5 - 15 more days. I suggest you never order from this company. I never will again.
15. februar 2021
Anmeldelse skrevet uten oppfordring
Terrible customer service please don’t…
Terrible customer service please don’t fall for their scam. It clearly states on their website you can cancel an order with them for FREE. I ordered the wrong item and now they refuse to refund me 😡 horrible service
19. januar 2021
Anmeldelse skrevet uten oppfordring
Stay away
Stay away. I ordered then after waiting 7 weeks to receive the product it was never delivered to my house. I tried to get help from this company but all they say is we are not responsible. No help refuse to make it rite. I ordered this it was supposed to be custom made for my mother now that's ruined and I'm out of 60 bucks. Its a shame how people do. I should have realized something was up when it came from over seas. DONT ORDER FROM THIS COMPANY
31. desember 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.