Ordered a Chinese 30th booster box and a Storm Emeralda box. Arrived a day later but accidentally received a box of Abyss Eye instead of Storm Emeralda. Immediately emailed support. Within 30 mi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered several times now. Best prices I’ve seen for JPN Pokemon booster boxes (from someone trustworthy) and quick delivery. Mike accidentally sent the wrong product one time but he was highly re... Vis mer
Got my cards today and was happy I got them. the website said I would of got my cards on Sunday for express delivery but that's a lie as they don't delivery on Sundays Ive been told, don't believe in... Vis mer
Ordered five Pokemon Storm Emerald BB, but I was away for few days and didn't want it to be left on my door step, so I sent an email asking for it to be dispatched few days later. Special thanks to Mi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.
Kontaktopplysninger
Storbritannia
- collectorskingdom.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
orders cancelled with no explanation
orders cancelled with no explanation, will gladly review this if given an explanation and what seller is going to do to make this right. thought i had managed to get some Pokemon for my sons upcoming birthday, now have to hunt again!, after hearing what happened i have done as i said i would and reviewed my feedback.

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Decent website 👍🏻
Major lack of communication
Placed and order, money went out the bank, cancelled with absolutely no communication whatsoever.
Waiting for refund

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Cancelled my order for no reason ?

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Great service
Great service, not many business owners would stay up all through the night rectifying an issue with their website and making sure buyers got their money back asap.
Website error, refunded swiftly
Website error shows stock available when it unfortunately wasn’t. Lots of communication from the owner to explain the situation & refunded swiftly. Will definitely be ordering again.
Your website is absolutely rock solid
Your website is absolutely rock solid, it managed to function perfectly with ridiculous amounts of traffic, please show other retailers how to run their websites too, thanks 🙏
Very professional owner as well! Ignore the stupid negative reviews by people who are clueless as to what happened.
Fantastic store and customer service
I reached out to a number of card shops for advice for my husbands 40th birthday. Mike at Collectors Kingdom was the only one to respond.
I've since purchased a number of items from the store over the last few months. Every time, the order is dispatched quickly, packaged extremely well and delivered within the expected time frame.
I bought individual boosters and Korean booster boxes. My husband was completely blown away by his birthday present and has had a number of decent hits from these items.
Would definitely recommend this store. They have been nothing but kind, courteous, diligent and efficient in all my dealings with them.
Thank you again, Mike. Couldn't have achieved my husbands birthday surprise without you and the store.
Trustworthy, upstanding business and owner
To anyone reading this following a small minority of negative reviews due to people throwing their toys out their pram;
Unfortunately, Collectors Kingdom fell foul of a genuine un foreseen mistake last night. Whilst updating/making changes to their website, someone accidentally clicked something which resulted in all old stock being uploaded to their website with no purchase limits. An huge influx of orders came in which obviously resulted in cancelled orders.
All I can do is praise the owner for being transparent from the outset, acting quickly to resolve all issues and promptly issuing the required refunds. This was not a scam and only happened due to simple human error.
I stand firm that nobody should be giving this company or its owner a hard time. He acted professionally throughout.
Credit to Collectors Kingdom where it is due. Upstanding owner and I will definitely be placing orders with them in the future. If only every store took the same pride in their business.
Please ignore/disregard any negative reviews from around the date/time my review is posted.
I wish this company every success going forwards.
Thanks.
Danny
Great company
Great company and Mike is a great owner/collector. Would recommend to anyone buying trading cards.
Ordered a destined rivals booster box…
Ordered a destined rivals booster box on a hope and a prayer, I believe they had a stocking error caused by a third party. Order cancelled and resolved as quickly as I've ever known a situation like this to be. No money taken and no harm done. Would recommend.
Fantastic communication and quick…
Fantastic communication and quick cancellation and refund from the owner. Sometimes mistakes happen it’s how you deal with them. Will 100% be back when they have fixed the website 10/10
2 Orders Cancelled for No Reason
2 orders placed online and then 1 hour and 3 min later both orders cancelled with no reason given. Poor experience...would not reccomend

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Finally managed to order some prismatic…
Finally managed to order some prismatic from somewhere and they cancelled the order and refunded it with no explanation at all

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Seemed a quick and easy order from CCN…
Seemed a quick and easy order from CCN but was told it would be cancelled I was really happy with my order, refund was done within half an hour very impressed look forward to dealing with them again.
Booster Box
Ordered booster boxes with them and whole order was cancelled. No reason was given

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Cancelling orders after confirmation
Advertised stock, money and order went through, confirmation email sent
Then cancels all orders...

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Great website
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