I have been a huge fan of their products ever since they opened a few years back - Great quality products! My 31st and 32nd shirts came out of the first laundry cycle with a yellow tint. Amanda in C... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Returning/exchanging is so bad. I mistakingly exchanged a shirt for the exact same shirt and size because it gave me nk other options so I thought j was selecting what j was exchanging. Turns out im g... Vis mer
This company has an impressive line of clothing with great style and feel. Amanda, a Lead Customer Support Agent at Collars & Co, has made me a customer for life. Her responses are clear, concise, and... Vis mer
Love the shirt. The blend material with spandex works excellent and a perfect fit. The original collar is the best ever, even after 15 washings. I wish you could offer this same collar and material i... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Collars & Co.'s mission is to provide men and women with extremely high quality clothing that not only looks great, but feels amazing as well. Collars & Co. and the Dress Collar Polo™ was created because we hated wearing dress shirts under our sweaters and jackets everyday to work in NYC. It was always uncomfortable, hot, a pain to get on and then after wearing them, we would have to have our expensive dress shirts dry cleaned.
Kontaktopplysninger
Har svart på 1 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Even when they are not perfect - they are perfect!
I have been a huge fan of their products ever since they opened a few years back - Great quality products! My 31st and 32nd shirts came out of the first laundry cycle with a yellow tint. Amanda in Customer Care promptly made arrangements to replace both items at no cost to me. Her quote was, "When you only make the highest quality menswear, it is EASY to stand behind your products when there is a problem!" I really enjoy doing business with companies like this and have referred several family and friends to Collars & Co.
Return
I had never ordered from collars and co. before.ButI will definitely order from them again. I ordered two shirts for my husbands birthday, they were too small. I sent a text asking how to exchange them. The lady told me what steps to take. I sent them back but before they even recieved them they issued me a refund on one of them because the were out of the color I had previously ordered and had already mailed the one I was exchanging. Talk about service after the sale. This company is number one in my book. Everyone Italked with was so kind and genuinely helpful. Keep p the good work. 👍😄
Company does not respond to valid complaints
Bought XL size, what I got was a shirt with a neck size of 14 1/2”. Company never responded after four attempts.
Finally gave shirts away.
Now I see they are offering a 20% discount on tv to push their junk out.
I applaud the great customer service at…
I applaud the great customer service at Collars & Co! Monique was so helpful in applying a discount to my purchase and provided awesome follow up and feedback! Thanks gain!
Monique at Customer Service FTW!
At first the customer service workflow was not pleasant. I placed an order online and didn’t hear an update on my order for 17 days, but I received over a dozen marketing emails.
Frustrated, I expressed my concerns and feelings with support and within 24 hours they corrected the issue and did a 180-degree turnaround on my experience.
Monique at Customer Support, was prompt, professional, polite and understanding! She helped me out tremendously!
Quick delivery
Quick delivery , well packaged . Travel jacket looks great and held up really well on business trip
Collars and Co does it right. Excellent product and excellent service.
Excellent product. Excellent customer service. Monique is very quick to respond to questions or concerns. Monique works diligently to understand your concerns and resolve any issues to your satisfaction.
My Apex dress shirt arrived and it…
My Apex dress shirt arrived and it feels smooth like silk. I’m looking forward to wearing it with my suit and seems like it’ll last for a long time. Collar and cow is great. I will order more stuff from them.
Sent me wrong sizes and shirt color had…
Sent me wrong sizes and shirt color had to return
great product need more great plaids in…
great product need more great plaids in L original
Love the shirt
Love the shirt. The blend material with spandex works excellent and a perfect fit. The original collar is the best ever, even after 15 washings.
I wish you could offer this same collar and material in a button down long sleeve shirt.
Great product, great company
Quality product, fair price, fast delivery, professional customer service
Return process
My return request was honored no questions asked and the return process was easy to navigate. It makes me more willing to try new products knowing I can return them easily if they don’t work out.
Ordered a sports jacket
Ordered a sports jacket. Fit wasn’t quite right so decided to return it. Return process is extremely easy. Have purchased stuff from Collars and Co in the past and will definitely buy again.
XL-Tall size polos from order # 828905…
XL-Tall size polos from order # 828905 are different size, as compare to previous same size orders I have placed last year....
Not comfortable with order# 828905
Monique was responsive and helpful
Working out the wrinkles
I was in touch with Monique in customer service and she told me to use a steamer to take care of wrinkles due to packaging and it was so easy and worked out very well I can’t say enough about the way they handled it
Your Unbelievable
This company has an impressive line of clothing with great style and feel. Amanda, a Lead Customer Support Agent at Collars & Co, has made me a customer for life. Her responses are clear, concise, and always kind. Keep up the great work — and thank you!
The items that I wanted to order were…Pink, Semi-collar, relaxed, XL
The items that I wanted to order were not in stock which prohibited me from taking the 30% or 20% discount that was available.
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