Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Vis mer
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Vis mer
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Vis mer
Informasjon om virksomheten
Om Coffee Supplies Direct
Skrevet av virksomheten
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Kontaktopplysninger
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Storbritannia
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service, excellent price.
Super fast delivery. Thank you
20. februar 2025
Anmeldelse skrevet uten oppfordring
Satisfied customer
Good prices quick delivery very satisfied
13. januar 2025
Anmeldelse skrevet uten oppfordring
This company owes me £1096.50
This company owes me £1096.50. Do not send payments to their bank account. Holds your money ransom. On the 14/01/25 i placed an order for £1698.50 on their website through paypal. After placing this order they emailed me asking for the payment to be sent to their bank account and they will refund on paypal, no problem i sent the money. The day after i send money to their bank they email to tell me they only have 28/79 of the units i purchased, they said they would refund me for the missing units, this was the 21/01/25. 27/01/25 i get a notification from paypal my refund cant be processed, almost 2 weeks since theyve taken 2 payment off of me. 29/01/25 i received paypal refund. Its now 04/02/25 and after chasing multiple times for my bacs refund for my missing units i have resulted in writing this review in hopes of getting my money back.
4. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Coffee Supplies Direct
Hi
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you faced regarding your order. We understand how important it is for our customers to receive timely refunds and clear communication.
I can see that the refunds have both been actioned. It’s never our intention to withhold funds, and we apologize that this has happened.
We appreciate your patience and understanding as we resolved this matter and look to improve our processes.
Kindest Regards
Coffee Supplies Direct
First purchase, great price & fast delivery
First purchase, great price for a pack of 6 Taylors decaf which I've started drinking but expensive to buy in supermarkets. Quick delivery & good communication re order. Will definitely use again.
27. januar 2025
Have tried to find decaffeinated coffee…
Have tried to find decaffeinated coffee pods but this was the only site I could find that sold them. Order arrived very quickly. Really pleased.
27. januar 2025
I’ll definitely use Coffee Supplies Direct again
This was the 1st time I’d used this company and it won’t be the last. Easy ordering online, my order arrived when expected and was packed to a high standard,
I wish you would stock Green & Blacks organic hot chocolate as I’d definitely order that too.
27. januar 2025
A positive experience
I discovered this company by chance and ordered only once, but everything went smoothly: Speedy delivery at a reasonable price and good dates on the product.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Good coffee at a fair price
14. januar 2025
One of the six bags of coffee had split…
One of the six bags of coffee had split open in transit, spilling some of its contents.
3. januar 2025
Svar fra Coffee Supplies Direct
Dear Peter,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the damaged bag of coffee.
I was unable to locate any contact from you to our customer service team. If you haven’t already done so, please contact us directly through the "Contact Us" section on our website, and a member of our team will assist you in resolving this matter asap.
We appreciate your understanding and look forward to addressing this for you.
Best regards,
Coffee Supplies Direct.
Fabulous Choice, Free Delivery*…
Fabulous choice and always stocks my favourite which I can never find anywhere else. Prompt delivery and amazing value. I ve had 3 orders off them now and I'm extremely happy with my products, service and deliveries
30. desember 2024
Great item,good price and great delivery
30. desember 2024
Easy transaction as always Reasonably…
Easy transaction as always Reasonably priced
30. desember 2024
Good price and quick delivery.
30. desember 2024
Good value and delivered quickly
30. desember 2024
We are very happy with the variety of…
We are very happy with the variety of coffee pods received. We are trying them all to see which ones we like best. We can then decide, the ones to order next. So far, so good!
30. desember 2024
Quick delivery of the best cappuccino.
30. desember 2024
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