Coffeeroast Co. Anmeldelser 

156
•
TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 1 av 5 stjerner

There sould be some sort of disclaimer that if you order curtain all electric roasters you will need a transformer. It was wild how we discovered this and then coffeeroasters co couldn't answer my qu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It took a couple of months waiting for my M47 classic grinder to arrive. But once it did it was more than worth the wait. I got it dialed in to my latest lite roast and it is brewing up some serious... Vis mer

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Vurdert til 5 av 5 stjerner

We ordered our coffee roaster new from Coffeeroast Co. and their customer service has been amazing. Flor, the customer service rep, was extremely responsive when our roaster fan malfunctioned only... Vis mer

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Vurdert til 5 av 5 stjerner

It was hard to find this coffee roaster in stock anywhere without a 3 month shipping delay. Coffeeroast Co shipped it much earlier than expected, PLUS sent a free coffee bean cooler too. Their price w... Vis mer

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Informasjon om virksomheten

  1. Kaffemaskinleverandør
  2. også i
  3. Kaffebar
  4. Kaffebutikk
  5. Kaffegrossist
  6. Kafferistere
  7. Salgsautomat for kaffe

Skrevet av virksomheten

CoffeeRoast Co. is the place to find your next home coffee roaster. Our catalog of high quality coffee roasters will help you find exactly what you need. For over 2 years now we have been working diligently with the most well known names in coffee roasting so you can make the best decision for your investment in making your coffee at home. From growing or sourcing your own coffee beans, to finishing the pour over into that perfect cup of coffee, we understand the dedication and passion behind investing in your coffee. As the drink that starts your day and gives you the energy you need, why not make it an enjoyable experience as well? Even after placing an order with us we will make sure that what you receive will meet all your expectations. If you ever have any questions or run into any problems we will be there to help! A great cup of coffee is invaluable, let CoffeeRoast Co. help you find that perfect coffee roaster to help you explore the deep and rich flavor of coffee. Please feel free to contact us if you have any questions.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

156 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(156)

49 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Snail pace fulfillment and NO beans 🥵

I was deeply disappointed with my experience ordering from this vendor. Shipping was painfully slow—one of my two units arrived after an unreasonable delay, and the promised raw beans were nowhere to be found, despite being part of the advertised package. Looking back, I regret not exploring other options, whether from a different vendor, a competing product, or even a secondhand roaster from eBay. A quick search reveals how many people abandon home roasting, which explains the thriving used market—and highlights why this purchase feels like such a poor value. I’d strongly recommend looking elsewhere if you’re considering this product.

20. mars 2025
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Svar fra Coffeeroast Co.

Hi! Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. We completely understand how you feel. That’s definitely not the standard we aim to uphold.

Please know that we’re actively working to improve our logistics with our partners to prevent situations like this from happening again. Additionally, we’d like to clarify that eligibility for free green beans is outlined on our website.

We value your feedback and take it seriously, as it helps us improve for all our customers. We’re sorry we didn’t meet your expectations this time, but we hope to earn back your trust in the future.

Vurdert til 5 av 5 stjerner

They delivered what they sold. Good products and good service.

I was skeptical about their offer. I called several time to confirm reliability. Finally, I ordered and paid the agreed upon price. After the time frame they gave for delivery, the roasting machine arrived and looks great.
They are really a straightforward company.
I gave Coffee roast Company Five Stars, and they deserve it.

28. februar 2025
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Svar fra Coffeeroast Co.

Thank you for your trust and for sharing your experience! We're glad we could meet your expectations and deliver as promised. If you ever need anything in the future, we're here to help. Enjoy your new roasting machine!

Vurdert til 5 av 5 stjerner

Fast shipping and the machine was…

Fast shipping and the machine was incredibly well packaged.

30. januar 2025
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Svar fra Coffeeroast Co.

Thank you for your kind words! We're glad our team could assist you and make your experience a great one. If you ever have more questions, we're always here to help. Enjoy your coffee roasting!

Vurdert til 5 av 5 stjerner

Changed my coffee drinking habits

Changed my coffee drinking habits forever! Roasting my own beans has been a great learning experience and the Kaleido roaster is doing great work. Shipping took a little longer than expected, but once I got the box in hand, everything was great.

1. november 2024
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Svar fra Coffeeroast Co.

We're thrilled to hear that roasting your own beans has been such a great experience! The Kaleido roaster is an excellent choice, and we're glad it's serving you well. We appreciate your patience with the shipping, and if you ever need any assistance, we're happy to help. Enjoy your roasting journey!

Vurdert til 4 av 5 stjerner

Good experience

I purchased the Sandbox Smart R1 Roaster and Bean Cooler. The order was shipped and delivered quickly despite being around the holidays. My purchase also came with 5 lbs of green coffee beans, but they did not arrive with the roaster and bean cooler. I reached out to inquire on when I would receive them and was informed they ship separately and would be updated with a tracking number. I did end up receiving the coffee beans a few days later but was never given a tracking number. My experience was really positive but I’m only giving 4 stars due to not getting the tracking number for the coffee beans and no email correspondence to inform me that they would arrive separately.

26. desember 2024
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Svar fra Coffeeroast Co.

Thank you for your feedback! We're glad to hear that you had a positive experience overall and that your order arrived quickly. We truly appreciate your input with tracking details, as it helps us improve our communication. If there's anything we can do to enhance your experience further, please don't hesitate to reach out. Enjoy your roasting!

Vurdert til 5 av 5 stjerner

Lelit coffee accessories

Super easy, exactly the right things! safely packaged. Much appreciated.

13. november 2024
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Svar fra Coffeeroast Co.

Thank you for your kind words! Your appreciation means a lot to us! If you ever need anything else, we're here to help.

Vurdert til 5 av 5 stjerner

Easy to use and makes great coffee

Easy to use and makes great coffee

11. januar 2025
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Svar fra Coffeeroast Co.

Thank you for your feedback! We're thrilled to hear that you found our product user-friendly. Feel free to reach out should you have any questions.

Vurdert til 5 av 5 stjerner

MRCC

Coffeeroast Co. were upfront and truthful about their product. Cost was very affordable. Venzia 2 Deluxe is an easy setup and easy to use. Takes up a lot less room than my other outdated roaster. We at Missouri River Coffee Company have been in business 6 years through thick and thin as some of you know how this business works, it has it's ups and downs. or should I say "darks and lites".Glad they were my choice.

28. januar 2025
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Svar fra Coffeeroast Co.

Hi there! Thank you for the kind review! We're thrilled to hear that the roaster worked well for you and that you found it easy to use. We appreciate your support!

Vurdert til 3 av 5 stjerner

Be prepared to wait.

I had doubts about this unconventional company, but they did eventually get me the coffee grinder. I would recommend they use a different courier because for 3 weeks I felt this expensive order was simply in limbo. A most unpleasant experience and one I'm not likely to repeat. For her part Beverly was friendly and did her best.

26. november 2024
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Svar fra Coffeeroast Co.

Thank you for your feedback and for giving us the opportunity to serve you. We’re glad to hear that you received your coffee grinder and appreciate your kind words.

We understand that the delivery time felt longer than expected. Unfortunately, during the peak holiday season, couriers can experience delays beyond our control. We truly appreciate your patience and understanding during this busy period.

Your suggestion about considering different courier options is greatly appreciated, and we’ll review it as we work to improve the delivery experience for our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you!

Vurdert til 5 av 5 stjerner

Great Experience

My order was easy to place and came quickly. The Kinu coffee grinder is so extremely well built and living up to every expectation.

11. november 2024
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Vurdert til 5 av 5 stjerner

Great Ordering Experience

I emailed with a question about ordering and received a prompt reply from Flor. She answered all my questions and was a great help to getting my order processed. From start to finish, ordering was efficient and quick.

15. oktober 2024
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Svar fra Coffeeroast Co.

Thank you so much for your feedback! We're thrilled to hear you had a seamless experience with us and that Flor could assist you promptly. Please feel free to reach out if you have any more questions!

Vurdert til 5 av 5 stjerner

A very wide selection of coffee…

A very wide selection of coffee products and almost too unbelievable low pricing. It isn't easy to find the Commandante hand grinder but they had a great selection of colors, which I appreciated.

1. oktober 2024
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Svar fra Coffeeroast Co.

Thank you so much for sharing your experience with us! We look forward to serving you again soon! Please feel free to reach out should you have any questions or need assistance.

Vurdert til 5 av 5 stjerner

Great Experience with Fantastic Customer Support

I was in the market for a coffee roaster that is somewhat difficult to find in the US. The Sandbox Smart R2. There were only 2 authorized dealers in North America and I chose the one who had a slightly better price because after all, this was a higher priced item and who doesn't like a good deal. The ordering process on their website was easy to navigate and offered no unexpected surprises. My order #CRC-1721 was filled and shipped in a timely manner and I was provided with tracking information as soon as it was made available.
But the best part of the transaction was my email correspondence with one of their reps Beverly. She was quick to respond to my questions and was in contact with me every step of the way, including after the sale and during the shipping process. 31 emails between the two of us!
If you are in need of Coffee Roasting Equipment, Coffeeroast Co is definitely worth giving a look. Ask for Beverly, you won't be disappointed!

27. september 2024
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Svar fra Coffeeroast Co.

Thank you so much for your kind words! We're glad that Beverly assisted with your order promptly. Your feedback means a lot, and thank you for choosing CoffeeRoast Co.!

Vurdert til 5 av 5 stjerner

Dealing with the CoffeeRoast Co

Dealing with the CoffeeRoast Co. guys was very satisfactory…. a representative (Beverly) replied & communicated quickly & thoroughly when my portafilter/tamper tool was accidentally left out of the ROK GC box by the manufacturer… isn’t it refreshing when you get a timely, caring reply to a problem? Great customer service 👏🏼☕️

24. september 2024
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Svar fra Coffeeroast Co.

Thank you so much for your kind words! We always strive to provide great customer service, and it’s wonderful to know it made a difference for you!

Vurdert til 5 av 5 stjerner

5 star customer service

I ran into an issue with an espresso grinder that I wanted to purchase and Beverly in customer service was awesome and helped me work through my problem (CRC-1716).
I will be purchasing my coffee equipment from CoffeeRoast Co.

9. september 2024
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Svar fra Coffeeroast Co.

Thank you for sharing your experience, Brandon! We're so glad to hear your positive experience with us. We truly appreciate your support and look forward to helping you with your coffee equipment purchase!

Vurdert til 5 av 5 stjerner

I am new to the Espresso coffee world…

I am new to the Espresso coffee world and am excited to jump right in. I received my order from Coffeeroast Co. faster than I expected. I got everything to become a barista at home. I love everything! My order included the Edge Tamp mat, milk steaming pitcher, the deluxe wood set, etched pitcher, temper, milk steaming thermometer, machine cleaner, distributor and the espresso shot glasses. I have used a few of these items before so I am familiar with them but I am excited to own my very own. My husband is equally excited since we will be saving money from running to buy our coffee on the weekends. These products from CoffeeRoast Co. are great quality and I will be ordering more in the future!
My order #CRC-1696 and Beverly assisted me! She did a great job!

29. august 2024
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Svar fra Coffeeroast Co.

Thank you so much for sharing your excitement with us! We're thrilled to hear that you're diving into the world of espresso and that your experience with CoffeeRoast Co. has been a positive one. We look forward to serving you again in the future!

Vurdert til 5 av 5 stjerner

Excelent service and communication

I buy a coffee roaster and works excellent, good communication and attention

19. juli 2024
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Svar fra Coffeeroast Co.

Thank you for your purchase and your positive feedback! We're thrilled to hear that the coffee roaster is working excellently for you and that you had a good experience with our communication. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your coffee roasting!

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