Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

There are so many mentors who are absolutely not fit for the request I made. Most of them were NodeJS devs, and they confidently declared that they were proficient at rust despite having absolutely... Vis mer

Vurdert til 5 av 5 stjerner

Seems to work just like it should! I signed up, described the problem I wanted help with and quickly received 2 offers for help. The first was honest in saying that he wasn't 100% confident of h... Vis mer

Vurdert til 5 av 5 stjerner

Codementor has been critical for helping me move my coding project faster at light speed. Every time I hit a technical obstacle that normally would take a few hours or a few days, I jump online with a... Vis mer

Vurdert til 5 av 5 stjerner

Codementor is a great way to learn how to code and to solve issues you're dealing with. As a relatively new programmer, I run into issues all the time that I can't fix myself. Sometimes I'm spending w... Vis mer

Informasjon om virksomheten

  1. Karriere- og studieveiledning
  2. Personalkonsulentvirksomhet
  3. Forskning og produktutvikling
  4. Programvareselskap

Skrevet av virksomheten

Codementor is an online platform providing live one-on-one mentorship for software developers by utilizing screen sharing and video calls. Developers can find vetted mentors for mentorship, code review, debugging, and freelance work.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

222 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I love discussing problems with bright people

I enjoy very much discussing problems with bright people, and that's been a lot of fun to me.

31. oktober 2024
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Svar fra Codementor

Hi Francisco, it’s wonderful to know you’ve enjoyed your time on Codementor. Thank you for sharing your feedback and engaging with our platform!

Vurdert til 5 av 5 stjerner

Port Mismatch Problem Solved

The engineer I chose was a native English speaker and understood my needs. He was competent and solved my issue.

13. oktober 2024
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Svar fra Codementor

Hi Ian, we're very happy to hear about your satisfying experience. Thank you for sharing!

Vurdert til 5 av 5 stjerner

Saya sangat berterimakasih banyak atas…

Saya sangat berterimakasih banyak atas bantuannya

2. oktober 2024
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Svar fra Codementor

Hi Sam, thank you for letting us know that you're thankful for our help. We do try very hard to provide the best experience possible to our Mentees and Mentors!

Vurdert til 5 av 5 stjerner

I've been very pleased with Codementor…

I've been very pleased with Codementor and have relied upon it frequently over the last three years or so. I've worked with only two mentors and of those with one overwhelmingly. I've been very pleased with both mentors I've worked with.

22. september 2024
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Svar fra Codementor

Hi William, thank you for sharing your experience with Codementor! We’re delighted that you’ve consistently found the support you needed over the past three years. Our mentors are dedicated to providing terrific service, and we look forward to continuing to support you on the platform!

Vurdert til 5 av 5 stjerner

Holy Grail Resource

I've used several times over the past couple years and LOVE. Gives me on-demand help from experts who will walk me through problems slowly or just solve them for me. I haven't seen any scammers on here so far. Everyone has been experts who got me past roadblocks efficiently. Well one exception, but they offered me a refund when they couldn't solve my problem. This company is one of my "holy grail" resources in my work.

16. august 2024
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Svar fra Codementor

Hi Lachelle, thank you for sharing your experience. It means a lot to know that our platform, and Codementor mentors' dedication, has made an impact!

Vurdert til 5 av 5 stjerner

There’s no better way to get rapid…

There’s no better way to get rapid access to expert coders. I’ve used Codementor to pair with people spanning my whole tech stack: Ruby of Rails, JavaScript, Android and Swift for mobile. Probably some stuff I’ve even forgotten about. It’s a great service.

13. august 2024
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Svar fra Codementor

Hi Daniel, that's great to hear! Thank you for the kind words and we are happy to hear you were able to find the help and experts you needed!

Vurdert til 5 av 5 stjerner

Give me a safety net to try new things

CodeMentor is an awesome platform for developers who need some extra help or an extra set of eyes. Whether you’re learning something new or stuck on a project, I can find a Codementor for pretty much any dev discipline and having that safety net allows me to try new things.

7. august 2024
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Svar fra Codementor

Hi Egan, thank you for taking the time to share your experience. We are happy that you are able to find the help you need on Codementor!

Vurdert til 3 av 5 stjerner

They still take 20% of the fee charged…

They still take 20% of the fee charged to the client. The threshold to move to a lower ratio is way too high. Upwork is routinely eating their lunch in this regard.

The mobile app is still inconsistent with delivering messages in a timely fashion, and it still requires me to sign in with a username and password instead of SSO.

There's no way to invoice clients on an hourly basis, unless we start a paid session and leave it running while I work.

Joining the Zoom call attached to a session routinely ends up putting the mentor and mentee in different Zoom calls.

I routinely get emails showing me the latest messages from clients, even though I'm IN THE CHAT and responding to those messages at that moment.

The fact that a client isn't prompted to leave me a review after I've given them a free session, is disappointing.

All of that said, the clients I've received through Codementor have been some of the longest-running.

------------------------------------------------------------

EDIT (responding to platform's comments on the above):

[1. Codementor's fee.
Please note that our fee may be higher than other platforms (eg. Upwork) as we vet our mentors in 2 ways -- identity verification and English proficiency assessment. This is to ensure mentees experience on the platform is fruitful and productive.]

If Codementor offered the same set of features as Upwork, AND identity verification, maybe then the increased rate could be justified. Unfortunately, Codementor lags behind Upwork in a number of areas, so it just hasn't earned this higher rate yet (in my opinion).

[2. Invoicing on hourly basis.
In this case, please fully gauge the scope of work with the mentee and see how long it will take to finish the work. With the agreed upon hourly rate and duration, you can encourage the mentee to create a Freelance Job with the set budget both parties agree on.]

Any developer understands the frequency of scope creep. Neither the client nor the developer feels good when the realization occurs that the original estimate will be insufficient for the project at hand. This means either the client gets an unfinished project, the developer is underpaid for services, or the developer needs to ask for more money. Fixed-rate budgets are rarely suitable for code-based projects.

[3. Email notifications of latest messages.
As mentioned, this will be raised to our team. On the other hand, should you wish to minimize the notification emails, you can opt out to message notification on your Settings page.]

Chat messages from clients can take up to 45 minutes to reach my inbox. I pride myself in being extremely responsive, but the delay in notifications through both email and the mobile app make it extremely difficult to do this on Codementor.

To combat this, I need to always have a tab / screen dedicated to Codementor to ensure I see messages as soon as they come in. On top of this, there are no customization options for the notification sound that occurs for a new message, and the default "pop" is extremely short, quiet and easy to miss.

However, I do not want to eliminate email messages in my inbox for chat messages. I need to know when a client has reached out, in the event I've missed the very quiet notification "pop" or was in a call with another client. I just want the system to be smarter, and know that if I'm in a live session with the client, I don't need an email sending the messages I'm responding to at that moment.

This leads to another issue - the fact that I can't chat with other clients while in a session. The only way to handle this is to have TWO tabs of Codementor open when in session. It would be much more ideal to have the chat widget available when I'm in session.

I will note that new "open requests" appear simultaneously in the browser tab and in my inbox, so at least I can respond to those fairly quickly.

[4. Client reviews after a free session.
We apologize for any inconvenience this may have caused. However, this policy is in place to ensure that mentors are fairly compensated and receive appropriate reviews and ratings for the work they have been paid for. If you believe that the free assistance you provided was valuable, we encourage you to ask the mentee to leave a small tip via Direct Payment. Afterward, the mentee will be able to leave a review and rating.]

I offer a free session (regardless of length) to all of my new clients. I do this for three reasons:

1. It allows them to assess my skillset and working style.
2. It reduces the friction for newcomers.
3. It sets me apart from other mentors on the platform.

It entirely defeats the purpose of the Free Session if I have to ask for a tip, just to enable them to share their feedback on my profile.

11. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Codementor

Hi Tony. Thank you for your feedback!

We have shared the mobile app and Zoom issue with our development team. In regards to the other mentioned points, please refer below:

1. Codementor's fee.
Please note that our fee may be higher than other platforms (eg. Upwork) as we vet our mentors in 2 ways -- identity verification and English proficiency assessment. This is to ensure mentees experience on the platform is fruitful and productive.

2. Invoicing on hourly basis.
In this case, please fully gauge the scope of work with the mentee and see how long it will take to finish the work. With the agreed upon hourly rate and duration, you can encourage the mentee to create a Freelance Job with the set budget both parties agree on.

3. Email notifications of latest messages.
As mentioned, this will be raised to our team. On the other hand, should you wish to minimize the notification emails, you can opt out to message notification on your Settings page.

4. Client reviews after a free session.
We apologize for any inconvenience this may have caused. However, this policy is in place to ensure that mentors are fairly compensated and receive appropriate reviews and ratings for the work they have been paid for. If you believe that the free assistance you provided was valuable, we encourage you to ask the mentee to leave a small tip via Direct Payment. Afterward, the mentee will be able to leave a review and rating.

Should you have any questions about the above, please don't hesitate to contact us at support@codementor.io!

Vurdert til 5 av 5 stjerner

I have had consistently good…

I have had consistently good experiences with the CodeMentor team. I've been on the platform since 2017, and they've been responsive and pro-active about issues that affect both mentors and mentees.

24. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Codementor

Hi Ben, thank you for sharing your experience and it has been a pleasure working with you in the past 7 years!

Vurdert til 5 av 5 stjerner

Best place to find instant coding help

I have been working on Codementor as a mentor for the last 8+ years and the journey has been so impactful and fulfilling.

I have helped people from all levels: From someone who is brand new to programming to 30+ years of experienced Senior Software Engineers, Product Managers and everyone in between. It's been an amazing journey here at CodeMentor for the last 8+ years! :-)

In my experience, their 100% satisfaction guarantee is a great testimony to their commitment to serve the mentees who are seeking coding help with peace of mind. Also, as a mentor, I feel safe because of the payment guarantee.

Codementor is the best place to get instant help from industry experts and get unstuck in no time. I wish there was codementor when I was learning how to code! That would save me a lot of headache and frustration.

It may seem pricey, but you pay for what you get.

Overall, I think codementor is an amazing platform for both mentors and mentees. I wish all the best for their growing success.

1. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Codementor

Hi Rakib, we appreciate your kind words. It truly brings purpose and meaning to what we do, knowing there are mentors like yourself, who have been with us since the beginning. Again, thank you for your ongoing support!

Vurdert til 1 av 5 stjerner

they block my account with 1000$ in and…

they block my account with 1000$ in and take many many day to approve the account after sent them documents and credit card photos. don't recommend to buy here. after 2 days still not anything.

26. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Codementor

We extend our sincere apologies for the inconvenience you experienced. We required the payment details for verification purposes, which resulted in a delay due to minor inconsistencies. Given that the card belonged to your associate, their approval was necessary.

We have since resolved these issues, and your account is now fully operational. We regret any inconvenience caused and assure you of our commitment to providing a seamless experience going forward. If you have any other questions, we are happy to address them via support@codementor.io!

Vurdert til 2 av 5 stjerner

Too expensive

Too expensive.
Most mentors are from overseas, and they charge more than a student in the US or Canada would charge. $20 for 15 minutes. My mentor was very nice but she took her time helping me. I'll seek help from the local schools.

23. juni 2024
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Svar fra Codementor

Thank you for letting us know and I am sorry to hear you feel this way. Our Mentors undergo a review process which other tutors you meet in schools may not. In addition, you do have the choice from multiple Mentors on our platform with varying rates. You also have several features, including pausing the session if needed, that help you have the best mentoring experience. These are discussed in our Help Center articles such as "How do I conduct a session with a mentor?" https://support.codementor.io/article/sja680gxhq-how-do-i-start-a-session-with-a-mentor. We'd be very happy to discuss more with you if you reached out to us at support@codementor.io. Hope to hear from you!

Vurdert til 1 av 5 stjerner

Codementor gives an opportunity to earn…

Codementor gives an opportunity to earn truly good value of your service.
Honest people and straight forward system.
No clever ways to rob freelancer's of their hard earned money, unlike the cunning guys at Upwork.
So, why do I still give a one star. This is why:
They have earned one star only because of their 'support'. Despite repeated emails they would not respond to your request and keep you waiting with total silence, which is very frustrating.

21. mai 2024
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Svar fra Codementor

Hi Syed, and thank you for bringing this to our attention. Our apologies for this oversight as we've had an unusual number of support tickets recently. However, that is not an excuse for not replying within 32 hours. We've since responded and have resolved your issue as quickly as possible. In addition, we've taken steps to correct this matter for the future. Please reach out to us any time at support@codementor.io, Syed, and have a good day!

Vurdert til 2 av 5 stjerner

Mentor Didn't Complete my Task and Overcharged

I'm new to Codementor and have never used the site before. I chose one of the available mentors to complete a task by 15th April.

The work that they originally provided me was half-complete and didn't follow the specification that I set out in the job description.

After communicating this with them their language via chat hasn't been polite or helpful at all.

I have tried to contact Codementor support via email and Twitter(X), but no one seems to reply at all.

Is there an alternative support system in place? Please could someone help. Thank you.

***I have sent a new email as of 02/05/2024 at 03:07 PM.***

15. april 2024
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Svar fra Codementor

Hi there! We’re sorry to hear that your issue was not addressed. Could you please kindly reach out to support@codementor.io with your username so that we can take a better look at this? Our dedicated team member will then assist you as soon as possible. We have an inquiry similar to this which we’re waiting for a response for via X. If that’s you, please email us in the inbox above and we’d be happy to assist!

Vurdert til 5 av 5 stjerner

A Refreshingly Open and User-Friendly Platform

I've been a mentor on CodeMentor for a while now, and I'm genuinely impressed with the platform. CodeMentor stands out for its user-friendly interface, making it incredibly easy. What sets CodeMentor apart is its openness and unique approach compared to other available platforms. It fosters a supportive environment, encouraging transparent communication between mentors and mentees. This refreshing dynamic allows for a more enriching and collaborative experience.

10. februar 2024
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Vurdert til 5 av 5 stjerner

Highly recommended

Codementor has helped me reach out to mentees and clients from around the world. Although Someone raised a false issue that caused me to see fewer requests and impacted my experience negatively, I still recommend Codementor anytime any day.

7. januar 2024
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Vurdert til 5 av 5 stjerner

Exceptional Mentorship Platform!

Codementor has been an incredible experience for me as a mentor. The platform is user-friendly, connecting me with motivated learners worldwide. The support team is top-notch, and the opportunity to help others grow in their coding journey is immensely rewarding. Highly recommend!

13. november 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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