CODE 118® Wallets Anmeldelser 2 118

Return process is difficult. They refused to honor the return because the plastic packaging material was not in new condition, which is not a listed requirement of their return policy (must have original packaging, but no mention of it being like new). The item was in accordance with their return policy and is in "like new condition." I would not purchase from code 118 unless it's through Amazon.

On April 8th 2026, I ordered a wallet and two accessories from them. When I checked out, they offered additional wallets at a discount price, so I ordered 2 more, then they offered other accessories at a discount as well, so I ordered an additional mag pouch. When I finished they had sent me an original invoice showing the items that I originally ordered, then they sent me an additional invoice with the original items plus the discounted items. I saw that I could add on to this, but I couldn’t subtract anything, so I added an additional discounted mag pouch for a total of 3 (1 at regular price, and 2 at the discounted price). Once again they sent me an invoice showing all the items that were ordered. I reviewed it and confirmed that everything was on there. That was the last time that I did anything with my order (order number ending in xxxxx063). The next day I received an email From them saying the shipment was on its way. When I reviewed the items being shipped, it was missing the 2 discounted mag pouches and the cost had been removed from the total. I called them and they said they had been removed before the order was processed. I never removed anything from my order, they said their system did it. They didn’t say why, they just said they were sorry. There was no offer to re-bill me the money deducted and send me the rest of my order, just an apology. After several emails, there was no intentions of trying to get the rest of my discounted order filled and sent to me. Since they weren’t going to help me, I tried to cancel my order, but they said they couldn’t do that either.

I have 2 code 118 wallets now the bifold case the mag pouch the tracker card needless to say I'm a lifetime customer

Code 118 is great! High quality products with great warranty that stands behind them. I love thier Wallet and have several family members and friends who bought one after seeing mine! I have only bought a wallet but I will eventually look at buying other products they have as well. Highly recommended!

I reached out and this wonderful company not only solved my issue but were so prompt. They answered with kindness and resolve. Great company.

great wallets, plus all the different accessories for them are fantastic, great quality and great price.
I have 3 for myself and have bought them for all the guys in the family. even some of the women liked them and use them. highly recommend code 118
I will buy more

I have been using my Code118 wallet for year, and love it. As my friends see it, they have been getting them as well. Their service and warranty program is the best. Highly recommended!!

I tried several wallets before selecting the Code 118. I tried the Ekster standard, and the Ekster Cardholder Pro. I tried the Simpl wallet. I tried the Ridge wallet. Every one of these is either too thick or difficult to use. The Code 118 is SO Customizable. I use it with either the modular backplate or the Cash clip backplate (depending on my anticipated cash activity). Either way, the Code 118 is impeccably designed to be so accommodating to your needs. The card mechanism is THE best in the business. Trust me on this one! I use the Modular backplate for 1 card that is incredibly too thick for any mechanism. Its a passkey card for a private club and it is twice as thick as a normal credit card. All other cards are beautifully handled by the Code 118 mechanism. The cash carry just with the strap is truly sufficient for quite a few bills. I really love this wallet.
Someday soon, I may even buy another one: The GOLD Code 118 has my eye, and I'm sure it won't be too long that I "pull the trigger"on that beauty.

The worst Ai customer service. Everything I bought broke within a month and they don’t offer refunds. They sell crap and I will never buy from them again.

Parcel went awal, company told me my insurance id payed for wouldn’t cover it, like wta*!? It finally turned up, but yeah, wasn’t a good experience overall…..I probably wouldn’t but for them again, I’d find a similar product elsewhere….

I am giving Code 118 five stars for their outstanding lifetime warranty and customer service! If you're on the fence with this company I strongly urge you not to be as they live up to their promise as far as their lifetime warranty goes, all you need to do is pay for a small shipping fee for a brand new replacement of whichever product you are returning.

Been a good wallet until it jammed up, had to use pliers to remove cards, fortunately without too much damage.
Disappointed to be honest as was really pleased with this at first!!

Their customer service was outstanding and very couteous. The wallet is a high quality item and built well.

The wallet & bi fold leather case are great I really like them. However I must encourage buyers to look elsewhere: without a customer service phone contact, I could not get guidance as to which parts & pieces would make my perfect wallet; I overbought by 3 the straps and bands; I returned what I didn’t need for refund, following their instructions on returns explicitly; despite several e mail exchanges, no acknowledgement of receipt and no refund. Also CANNOT get their smart tracker card to work; again no customer support. So avoid the aggravation and shop elsewhere

I received my magsafe wallet and reported that the bottom magnet wasn't straight but at an angle. The reply was,

Hi,
Thank you for reaching out, and I appreciate you bringing this to our attention.

I understand your concern regarding the alignment of the lower magnet. After review, please know that this does not affect the functionality or performance of the wallet, and it will continue to operate as intended.
That said, I completely understand how this may be noticeable from a cosmetic standpoint, and we value your feedback.

If you have any additional questions, please don’t hesitate to let me know.
Kind regards,

For a company to give a lifetime guarantee but send out a faulty product in the first place I would not expect any guarantee would be worth the card they send it out with.
I made a mistake by falling for their bullshit advertising
Not a company that I would advise anybody to hand money over to 😡🤬😡
I would upload a photo of possible but can not on here
🤷

I have used the Code118 for many years and love it. I never considered trying something different.
I had to use the warranty recently and the experience was 1st class from customer service to fulfillment!!
Top quality product with Top level service.
Customer for life.

Customer service here is a joke. They have this warranty on their junk products and make you pay for when it breaks. Spend a little more money and do business with a better company.

Wanted to get my daughter a Code118 wallet, but her mom and I both ordered one. We had to return one and the support staff made the return easy. Thanks for all the help.

The delivery service was a nightmare but the way they handled the issue is praiseworthy. Their support team was prompt and made me feel like my issue was taken with utmost priority.

I real like my Code-118 wallet and money strap. The strap is elastic and does eventually wear out. I think I got around 3 years of use out of it before I needed to order a warranty replacement.