J’ai passé une commande de 2 articles en juillet 2026, que je n’ai jamais reçu. L’un des deux articles étaient en rupture de stock et j’ai pu avoir cette information après plusieurs appels au service... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
J’ai passé une commande de 2 articles en juillet 2026, que je n’ai jamais reçu. L’un des deux articles étaient en rupture de stock et j’ai pu avoir cette information après plusieurs appels au service... Vis mer
Selskapet har svart
I ordered December 2nd from Cocovillage, received my tracking info December 8th. I have not gotten any updates and Canada Post is saying only the shipping label has been created. Tried calling and em... Vis mer
I placed an order with Coco Village over a month ago, and my items still haven’t been delivered. I have contacted their customer service several times, but the issue remains unresolved. Unfortunate... Vis mer
Selskapet har svart
I'm obsessed with everything from Coco Village! So far my little ones have a blender, toaster, and various wooden fruit sets from there. The craftsmanship is amazing, and the muted colors and tones ar... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use website, quick order confirmation. My order is on pre-order but I’m still hopeful it’ll get here fore the holidays. We love coco village!
Website needs work. You have to agree to Return, Shipping, and Privacy policies before checking out. Fair enough, except the “Return” policy is not a hyperlink even though it’s formatted as one. And the difference in shipping options are not clear, especially with what the price differential gets you.
I ordered yesterday with the impression I was getting 40% off of a certain product, but I did not. The issue was addressed and resolved quickly. Customer service was great!
I just want to talk about how great the customer service is. I ordered two costumes and they were excellent quality and we should get some use out of them. When a sale came up for balance boards I couldn't find one that was advertised. The customer service chat went above and beyond and created an order for me to get this for my kid's Christmas gift. I was even able to add items to get the free shipping. Quality products and quality customer service. Doesn't get any better than that!
Cocovillage has always provided me with kind and helpful customer service. I love everything about this company, especially the toys, school bags and everything else.
Amazing costumer service! So easy to talk to and work with!!
High quality toys as well. Never turning back!
So far my card has been charged 4 extra times and I think there was a glitch in the website when I placed my order so I can’t fully review until I hear back. I sent an email in but they are offline so I’m hopefully going to get all of this sorted out as soon as I get a chance to talk with customer service. I will be back on here to leave a more accurate review after that. I am excited about the toys we ordered for gifts! I love the look of everything online.
Website is cute and seems to have a lot of cute stuff. Just ordered for the first time, so I can’t say anything about the quality. Just wanted to say that the shipping cost is definitely too much and it won’t make me come back and buy more stuff.
I am not thrilled that it’s been a week and I have received no updates on tracking. Feeling like I should cancel my order and get a refund. If you’re ordering a bed I would not recommend ordering from this website. I should’ve placed my order with a different company. I thought this would be a seamless experience and it doesn’t seem to be the case.
The bed frame is very cute! It came pretty quickly. I just wish it was more sturdy. The bed has already started breaking and falling apart and I haven’t even had it for a year yet. Already needing to get him a new one.
I have yet to receive any of my items or tracking Info … it’s been weeks
I’ve bought three things and had issues with each one. First it was a bed. Missing pieces and dinged up. They offered a gift card (not for price of bed). Then I ordered a bike and it came chipped and missing a big piece needed to put it together. They said it will be 3-4 weeks to get us the part. I ordered a helmet to match the bike and it never showed up. They refunded that. I’m just don’t and decided it’s not a quality stuff.
Coco Village has the cutest toys! My kids love them & I can always find great gifts for nieces and nephews too!
Very disappointed that it has been almost a week since I placed my order and still no shipping/tracking info. Won’t be ordering again
I’ve ordered a couple things from Cocovillage the quality is great. I now ordered a couple more things and I’m so excited for them! :)
I ordered some stuff from them the quality is great 👍🏼 and the customer service is wonderful!!!
Very cute toys and I love that they are wooden! We are very excited to receive our purchase :) Will update this review once we check out the quality but loved the shopping experience!
Since this is my first purchase I’m positive about the quality, but you were highly recommended by a friend she buy from here Website was easy to navigate & placing an order was a breeze!
I love this company! Fast shipping and always well packaged!
Since this is my first purchase I’m not positive about the quality, but you were highly recommended by a dear friend OURTERRAIN. Website was easy to navigate & placing an order was a breeze!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.