CO2 YOU Anmeldelser 

1 791
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Vis mer

Vurdert til 5 av 5 stjerner

CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Vis mer

Vurdert til 5 av 5 stjerner

It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Vis mer

Vurdert til 5 av 5 stjerner

Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 791)

380 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

All positive

All positive! Every time I need to change anything, customer service is on it!
Very reliable service would definitely recommend

12. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Ana! Thrilled to hear everything is working seamlessly for you and our customer service are helpful. We take great pride in that so it's rewarding to hear. Thanks for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Customer Service Done Right

Exceptional customer service from a company that truly understands what looking after customers means. Every interaction I've had with CO2 YOU has been met with kindness, understanding, and a genuine willingness to help.

The team consistently goes above and beyond, making the whole experience effortless and reassuring. In a world where great customer service is becoming increasingly rare, CO2 YOU stands out for all the right reasons.

It's a pleasure to support a business that treats its customers with such care and respect. Highly recommended.

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Iva - we really appreciate you taking the time to leave a review, and it sounds like everything's working seamlessly for you which is great. It's great to hear that our customer service are meeting your expectations and delivering a great service too.

Vurdert til 5 av 5 stjerner

Great Service

Great Service. Fizzy Product. Good stuff all round.
Drinking water's boring. Drinking sparkly water - game changer.
Can now reject all those plastic bottles that need, but often don't get, recycled.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Simon! Got to love the bubbles!

Vurdert til 5 av 5 stjerner

Great ethical and locally sourced…

Great ethical and locally sourced replacement canisters, that fit our carbonating device (I will leave that less ethical company name out of this review).

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Logan, appreciate you taking the time to leave us a review

Vurdert til 1 av 5 stjerner

Have been trying for 5 days to cancel…

Have been trying for 5 days to cancel my subscription. they won’t let you do it online but say you need to phone them and of course they don’t answer the telephone!!!! So Im stuck with a product that I don’t want and paying £44. Also watch out as they sneakily hike their prices at each delivery!

15. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company has always been great

This company has always been great, but the customer service was exceptional this week when we were responsible for a mix up with the delivery company. CO2 responded to our dilemma immediately and resolved it rapidly and in a very friendly, warm manner. If all companies operated like this, the world would be a far better place.

11. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Wow! Thanks for such a wonderful review, it means a lot to us. The team behind the scenes work hard to make sure we genuinely get things right for you, and it never has to feel like a big deal. It's great to hear that we were able to efficiently resolve this for you. Thank you for taking the time to leave this review, and enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, super easy to reschedule swaps for a more suitable date, and great to know the canisters are all being reused.

10. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Fiona! We're so happy to have you as part of our Refill Revolution! Great to hear it's working so seamlessly for you.

Vurdert til 5 av 5 stjerner

Saves me a fortune

This, my water filter and my water spritzer saves me a lot of money on bottled sparkling water

9. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Great to hear it's all working so well together Tom! And it's helping to reduce the amount of plastic too 🙌

Vurdert til 1 av 5 stjerner

Cancelling a NIGHTMARE!

If you don't use much, DO NOT BOTHER! Nightmare to cancel. Maximum is 4 months delivery. Have a huge backlog of the bl**dy things, and they don't give you any time to use up what is left before returning the cylinders. Really rubbish. Left with nearly 4 full ones and they are refusing to cancel my subscription unless I return the cannisters within weeks - never going to use up all that gas in that time. Really rubbish customer service and a nightmare to extract from the bl**dy service if you do want to. If you are a relatively low volume user (it is just me), it is definitely wroth sticking to purchasing branded cannisters from High Street stores.

9. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Hi Kath, thank you for taking the time to leave a review, even if the experience didn't go well for you.

We're sorry the subscription wasn't the right fit, we try to offer different options and flexibility to accommodate this - like dropping to a 2 cylinder plan, or purchasing single cylinders. Our customer service team are on hand to help with queries and finding the right set-up for your household.

Our subscription works more like a flat-rate service than a pay-per-use one. Your subscription charge gives you access to up-to 4 cylinders of gas within the time frame (similar to how your phone contract works). As a circular economy, we rely on cylinders being returned in line with subscription periods. That said, we try to offer some flexibility where possible and we'd always rather help someone adjust their plan to meet their needs.

The return of cylinders on cancellation is our standard process, as they remain our property. If there were any gaps in communication on timing we will always look into that. We hope you'd give us another chance on a smaller plan, and if not the team are always here if you change your mind in future.

Vurdert til 5 av 5 stjerner

Very easy order and easy to change the…

Very easy order and easy to change the order if need, Delivery prompt, good company and great to deal with.

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Lovely to hear, we're glad the hassle-free deliveries are working so well for you and the team have helped make that even better! Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Love this company

Love this company, excellent customer service.

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Sally! That means a lot to us. The team behind the scenes are always working to make sure you're never left with questions or without support. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

The best customer service

The best customer service. No receiving the canisters at the moment , just too expensive with the amount of fizzy I love to drink.

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Jan, so glad the Customer Service team are helpful - they work hard to make sure it never has to feel like a big deal! As always, if you want to restart your subscription at any point you can reach out to the team to chat about the right quantity for you refill@co2you.com 🫧

Vurdert til 5 av 5 stjerner

Easy-peasy

I’ve been using CO2you for over a year now and the service is great. When my last bottle is getting low I receive an email then an invoice which is all paid automatically. Finally I get a swap out date via text from the courier and I just need to put my empties in the box and swap them for full bottles. Easy-peasy

5. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Rory! Glad to hear the hassle-free deliveries are working so well for you. Enjoy the bubbles 🫧

Vurdert til 5 av 5 stjerner

This is how gas exchange should be

This is how gas exchange should be done. No fuss, super easy, and great customer service

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Andrew! Glad to hear you're loving the CO2 YOU hassle-free service

Vurdert til 5 av 5 stjerner

The system is excellent and any…

The system is excellent and any problems ironed out immediately by the customer service team.

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Pat, our Customer Service team will be very happy to hear that!

Vurdert til 5 av 5 stjerner

Just an all round great experience with…

Just an all round great experience with CO2 YOU. They deliver when they say they will and if I ever need to change the delivery date, they're always able to accommodate.

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Great to hear our deliveries are proving to be hassle-free and convenient for you Daniel! Thanks for the review.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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