Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Vis mer
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Vis mer
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Kontaktopplysninger
Storbritannia
- 0203 0265698
- refill@co2you.com
- co2you.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 70 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
All positive
All positive! Every time I need to change anything, customer service is on it!
Very reliable service would definitely recommend

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Customer Service Done Right
Exceptional customer service from a company that truly understands what looking after customers means. Every interaction I've had with CO2 YOU has been met with kindness, understanding, and a genuine willingness to help.
The team consistently goes above and beyond, making the whole experience effortless and reassuring. In a world where great customer service is becoming increasingly rare, CO2 YOU stands out for all the right reasons.
It's a pleasure to support a business that treats its customers with such care and respect. Highly recommended.

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Great Service
Great Service. Fizzy Product. Good stuff all round.
Drinking water's boring. Drinking sparkly water - game changer.
Can now reject all those plastic bottles that need, but often don't get, recycled.

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Great ethical and locally sourced…
Great ethical and locally sourced replacement canisters, that fit our carbonating device (I will leave that less ethical company name out of this review).

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Have been trying for 5 days to cancel…
Have been trying for 5 days to cancel my subscription. they won’t let you do it online but say you need to phone them and of course they don’t answer the telephone!!!! So Im stuck with a product that I don’t want and paying £44. Also watch out as they sneakily hike their prices at each delivery!
This company has always been great
This company has always been great, but the customer service was exceptional this week when we were responsible for a mix up with the delivery company. CO2 responded to our dilemma immediately and resolved it rapidly and in a very friendly, warm manner. If all companies operated like this, the world would be a far better place.

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Excellent service
Excellent service, super easy to reschedule swaps for a more suitable date, and great to know the canisters are all being reused.

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Saves me a fortune
This, my water filter and my water spritzer saves me a lot of money on bottled sparkling water

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Cancelling a NIGHTMARE!
If you don't use much, DO NOT BOTHER! Nightmare to cancel. Maximum is 4 months delivery. Have a huge backlog of the bl**dy things, and they don't give you any time to use up what is left before returning the cylinders. Really rubbish. Left with nearly 4 full ones and they are refusing to cancel my subscription unless I return the cannisters within weeks - never going to use up all that gas in that time. Really rubbish customer service and a nightmare to extract from the bl**dy service if you do want to. If you are a relatively low volume user (it is just me), it is definitely wroth sticking to purchasing branded cannisters from High Street stores.

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Great product at a very good price
Great product at a very good price. Staff very helpful.

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Very easy order and easy to change the…
Very easy order and easy to change the order if need, Delivery prompt, good company and great to deal with.

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Love this company
Love this company, excellent customer service.

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The best customer service
The best customer service. No receiving the canisters at the moment , just too expensive with the amount of fizzy I love to drink.

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Easy-peasy
I’ve been using CO2you for over a year now and the service is great. When my last bottle is getting low I receive an email then an invoice which is all paid automatically. Finally I get a swap out date via text from the courier and I just need to put my empties in the box and swap them for full bottles. Easy-peasy

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This is how gas exchange should be
This is how gas exchange should be done. No fuss, super easy, and great customer service

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Really simple to use with excellent…
Really simple to use with excellent customer service if needed but that’s rare

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The system is excellent and any…
The system is excellent and any problems ironed out immediately by the customer service team.

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Just an all round great experience with…
Just an all round great experience with CO2 YOU. They deliver when they say they will and if I ever need to change the delivery date, they're always able to accommodate.

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Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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