Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Vis mer
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Vis mer
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable p... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Kontaktopplysninger
Storbritannia
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 70 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super service
Super service. Customer service issues resolved with instant efficiency. Good price. Zero complaints here.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Ruth! Glad to hear we've got your hassle-free hydration sorted. Enjoy your bubbles 🫧
Great service
Great service, extremely reliable and convenient
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Andres, we're stoked to hear it! Enjoy your bubbles 🫧
Couldn’t be more convenient!
At a loss as to how this could be improved. The pick-up and drop off of co2 is brilliant because it saves you from ending up with a collection of empties and ensures you never run out. Honestly perfect.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks so much Douglas, we're so happy to hear how much you're enjoying the CO2 YOU service, and it's proving so convenient for you too. Thanks for taking the time to leave a review, and we hope you enjoy your bubbles 😊🫧
Excellent service
Excellent service, and outstanding customer service. I sent a query in the evening and (unexpectedly) got a very helpful reply within an hour. My issue has been swiftly resolved. Very happy.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for leaving us a review Anna, and we're so glad to hear our customer service team have been able to resolve your query so quickly! Enjoy your bubbles 🫧
C02 YOU - The BEST
Very good company
Deliveries always on time
Customer service brilliant
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Elaine, we're glad you've found our hassle-free service so beneficial 🫧 Enjoy your bubbles!
The Customer Service is second to none
The Customer Service is second to none. The operators are so helpful and friendly and never have a "rushed/impatient " feel to them. It feels as though you are the only person that is important and that they have all the time in the world for you.
Great guys and great service and product!
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Wow thanks for this review Hazel! We really pride ourselves on our customer service, so it's great to hear that it's so helpful to you. Enjoy your bubbles! 🫧
Incredible service
I've been. Using the Co2 refill service for a few months now as. It's brilliant! Our gas refills arrive just in time for us running out. I'm on the 4 month plan and the price is unmatchable for gas canisters! So simple and efficient. Would highly recommend to anyone who uses gas refills...
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks so much Sarah! We're so glad our hassle-free service is working so well for you, and deliveries are proving to be so convenient! Enjoy your bubbles 🫧
Customer Service CO2
Customer service department were so helpful opening up my account advising what was the best for my usage. Response times regarding queries are so quick and efficient
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for leaving us a review Patricia, and we're so happy to hear our customer service team have been helpful 🙌 Enjoy your bubbles 🫧
CO2 YOU Fantastic products and customer service
The products and service offered by CO2 YOU are absolutely fantastic. And this is backed up by the most wonderful customer service I have experienced from any online business. This is a fantastically run business, 100% recommended.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Wow! Thanks for such a stellar review Steve. We're stoked to hear you're loving our products, we really strive to deliver hassle-free, convenient deliveries and it sounds like we're getting that right. We appreciate you taking the time to leave a review and share your thoughts, enjoy your bubbles! 🫧
On my last 2 order the gas has run out…
On my last 2 order the gas has run out very quickly. They are clearly not filled as I'm not using more than I would normally use them.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Hi Ryan, we can only apologise for this experience with the CO2 YOU cylinders. Rest assured our cylinders are all weighed before leaving the warehouse to ensure they're filled to the maximum capacity.
If you continue to experience this with other's cylinders we recommend checking your machine - it could be the source of the issue.
Please reach out to our customer service team at any point and they'll be happy to help troubleshoot.
So much better
They are incomparably better than most other co2 suppliers in the UK market, who were by-and-large total pirates, with good customer service and internet tools. The only reason for the four stars is that they do still tie you into renewing your canisters at set intervals rather than as and when, which is wasteful and a bit annoying.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for taking the time to leave a review Adam, and we're so glad you're finding our service and products are working well for you!
We hear your feedback on the cylinders, our circular economy means they're always kept in a rotation. However, our customer service team try to provide some flexibility where possible, so please reach out to discuss your subscription if you need to extend your next cycle.
In the meantime, we hope you enjoy your bubbles! 🫧
Great customer service
Langy was very patient and helpful in helping me resolve an order problem
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for leaving a lovely review John, and we're so pleased to hear Langy delivered exceptional customer service! Enjoy your bubbles 🫧
OUTSTANDING CUSTOMER SERVICE ❤️
Excellent product, much better than other competitor products of similar. Good value for money and free delivery with hassle free ordering and easy to collect from other locations if not at home. Outstanding customer service from the team always - thank you ❤️ They always reply quickly, are efficient and helpful. The best service I have received for a very long time!
19. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for leaving such a stellar review Matt! So great to hear that our products and service are working so well for you, we really wanted to make sure we're delivering hassle-free cylinders and it sounds like you're enjoying your bubbles 🫧
Excellent customer service
Excellent customer service. Prompt communication.
19. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thank you for your review! We're glad our CO2 YOU services are working so well for you 🫧
Finally a great company doing what they say they do
Ordering was so easy, delivery was super fast. Products are amazing and my sparkling water was flowing again in no time. Great company and great ethical set up. More companies should learn from these guys/gals
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for such an epic review Paul! We're stoked to hear our products are providing the hassle-free hydration we hope for. Enjoy your bubbles!
Excellent service
Excellent service and very helpful
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Antony! 🫧
Amazing service
Fantastic service as always from C02.
Recommended them to all
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks so much Mark, glad you're enjoying your bubbles! 🫧
Unbelievable customer service
Unbelievable customer service - super responsive, super friendly, super helpful. I'm a little bit in shock because I'm not used to things being this easy to sort? Very grateful!
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks so much for the epic review Beth! We're so pleased you've been impressed with our customer service team 🫧
Brilliant Brilliant Company & Service.
Brilliant Brilliant Company & Service
This Company is a life saver. They have rescued me from the evil, money grabbing tyranny of Quooker!! (The exact same cylinder is twice what the wonderful CO2 YOU charge!) The deliver service with DPD is really well thought throu and planned, with great comms before and after. All my interactions over the last 2 yrs with the staff have been great, super efficient, knowledgeable and friendly. Honestly if you have soda stream devices or Quooker… these guys will save you a fortune annually… and give a better service!! Thanks to all the team at CO2 YOU. 🙏🏽🤙🏽🙌🏽 from Fin.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for the review Fin, and glad you're finding our gas subscription service so convenient!
Just a fantastic service
Just a fantastic service, great value and the customer service team are always really helpful.
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for the review Ed, we're glad our pricing and customer service have made your CO2 YOU experience so seamless!
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