Clubhouse
Clubhouse: 6 Years of Loyalty, Zero Respect for Users
Very Disappointed
I’ve been on Clubhouse for about 6 years and was consistently among the platform’s top users, ranking around the top 0.5–1% based on activity and Karma.
Despite that history, Clubhouse suspended my account and refused to provide any meaningful explanation or evidence. Their customer service has been extremely disappointing.
From my experience, Clubhouse is also becoming a platform where freedom of speech feels increasingly restricted. Users can lose years-old accounts without being given a clear explanation or a meaningful opportunity to defend themselves. I understand that platforms have rules, but there should also be transparency, consistency, and a fair appeal process.
What is even more concerning is what happens to money left on suspended accounts. I had user tips on my account, and instead of clearly explaining how those funds will be returned to me, Clubhouse has provided no real answer. Users should not simply lose money they earned or received because their account was suspended.
I also reported an impersonation account that was using my name and my photo and had the extremely hateful name “I Hate Jews.” I reported this account repeatedly—around 100 times—and Clubhouse failed to take meaningful action.
So, to summarize my experience:
• 6+ years on the platform
• Top 0.5–1% of users
• Account suspended without a meaningful explanation
• Poor customer service
• Money/tips left on the account with no clear payout process
• An account impersonating me and using hateful content that I repeatedly reported, with no meaningful action
• A platform that, in my experience, increasingly restricts freedom of speech while providing little transparency about enforcement decisions
After years of supporting and contributing to Clubhouse, this experience has been extremely disappointing. I expected much better from the platform and its Trust & Safety team.
