Clineca Health Anmeldelser 

Two rhinoplasties and an unresolved refund offer

I underwent two rhinoplasties with Dr Hakan Aktaş through Clineca Health in Istanbul. Unfortunately, I remain dissatisfied with the results after both operations.

I obtained an independent medical assessment from a doctor in Germany regarding my condition following the surgeries.

Clineca offered to refund my money, but the refund was conditional on signing an agreement with terms that I consider highly unfavorable to me. I was not comfortable accepting those terms, and the matter remains unresolved.

This has been a deeply disappointing experience after undergoing two operations. I intend to seek legal advice to protect my rights.

I’m currently 2 weeks post op from rhinoplasty and breast augmentation and honestly I am over the moon with my results, even with the swelling I’m so happy with it so far. I went with Dr Erkan pinegoz & he has done such an amazing job. The staff were all amazing i didnt meet one staff member that was rude or unhelpful they were all brilliant. Dr erkan was really quick to understand what i wanted. I thought i would need to explain everything i wanted alot more, but he just got it straight away! I didnt want my nose to look too fake, too small or change my face too much and it genuinely doesnt even look like ive had surgery. All my friends and family are so impressed with the results too (my mum and boyfriend were scared i was going to look different🤣) and also my breathing is getting better and better each day. Better than before!
and for the breasts, i showed him some inspo pictures i had that all had a pretty similar look & immediately he knew what he needed to do to achieve the look i was going for, and he has done it spot on! They look amazing already.

The aftercare was amazing too and any worries i had my coordinator busra was brilliant at reassuring me and getting me any help i needed (and I am a serious worrier lol) She was like a friend throughout the journey! The hotel nurses were also so kind and helpful, i didnt catch her name but one of them she has kind of dark blonde hair, she was soooo lovely!

I found the rhinoplasty recovery actually alot easier than i thought! I did have some prolonged bleeding in one nostril but the nurses an doctors helped me with it really quickly and were responsive even late at night if I was worrying! But I had no pain with the nose.
Under the muscle breast implants, now that pain was no joke..😂 but again the nurses were brilliant, and when i asked for stronger pain killers they gave them to me straight away! Cannot fault anything or anyone that I interacted with at clineca!!
So if anyone is thinking of going with Dr Erkan let this be your sign 🥹

I deeply regret choosing Clineca.

I travelled to Turkey with my wife and my two young children because I trusted this clinic with my face and appearance. The agreed price for my procedures was €8,500. I wanted to pay by card, but I was told that this was not possible. The €8,500 was collected from me in cash outside my hotel, and I was not given an invoice or receipt. Including all expenses for me and my family, this entire experience ultimately cost me around €20,000.

But the money is not the real issue. Money can be earned again. What has no price is what I have physically and emotionally been through.

I underwent upper eyelid surgery and rhinoplasty with Dr. Hakan Aktaş, as well as a hair transplant through Clineca.

After the eyelid surgery, the areas above my eyes looked unnaturally hollowed and my eyelids were severely asymmetric and distorted in different directions. My two eyes did not even look alike. The result was so unacceptable that I later had to undergo another operation at a different clinic to try to correct what had been done.

I went into rhinoplasty with a crooked nose and came out with essentially the same crooked nose — in my opinion, even worse. I cannot understand what meaningful correction was achieved.

The hair transplant was another major disappointment. The transplanted hair fell out and I have not seen the improvement I expected. In my view, my hair now looks even worse.

I relied on the assurances of Feyzanur Özkan that everything would be fine. Instead, I went through multiple procedures, severe swelling, another corrective operation, enormous stress and an experience that continues to affect me deeply.

I consider myself disfigured by the results I was left with. The approximately €20,000 I spent is secondary to what I have endured. No amount of money can compensate for this experience.

I have before-and-after photographs, communications and documentation supporting my account.

Finally, I want to make something absolutely clear: this review describes MY PERSONAL EXPERIENCE with Dr. Hakan Aktaş and the procedures performed on me. Clineca works with several other surgeons. I was not treated by those doctors, so I cannot and will not judge their work. Other patients may have had very good experiences with them.

I can only speak about what happened to me personally. My experience with Dr. Hakan Aktaş left me feeling disfigured, devastated and deeply regretful that I ever underwent these procedures.

Ich bin bisher sehr zufrieden mit meiner Erfahrung und habe mich während meines Aufenthalts sehr gut aufgehoben gefühlt.

Dr. Erkan Pinegöz ist ein lieber und kompetenter Arzt. Ich habe mich bei ihm von Anfang an wohl und gut aufgehoben gefühlt. Da meine OP noch frisch ist, kann ich zum endgültigen Ergebnis natürlich noch nichts sagen – dafür ist es einfach noch zu früh. Mit dem bisherigen Verlauf bin ich aber sehr zufrieden und fühle mich mit dem Ergebnis schon jetzt sehr wohl.

Ein ganz besonderes Lob geht an meine Begleiterin und Übersetzerin Ahu Karayel. Unglaublich liebevoll, herzlich und aufmerksam. Sie war immer für mich da und hat mir besonders als eher ängstliche Person sehr viel Angst genommen. Ich habe mich durch ihre liebevolle Art jederzeit wohl und verstanden gefühlt. Wenn man Angst vor einer OP im Ausland hat, kann ich mir kaum eine bessere Begleitung als Ahu wünschen.

Auch Ceren vom Clineca-Team war unglaublich lieb, herzlich und hat ebenfalls dazu beigetragen, dass ich mich während meines Aufenthalts wohl und gut aufgehoben gefühlt habe.

Auch einer der Fahrer war unglaublich nett und hilfsbereit. Leider weiß ich seinen Namen nicht mehr, aber auch ihm möchte ich an dieser Stelle ein großes Dankeschön aussprechen.

Vielen Dank an Dr. Erkan Pinegöz, Ahu, Ceren, die Fahrer und das gesamte Clineca-Team für die bisher schöne Erfahrung!

Es lief alles super. Das ganze Team hat mich unterstützt. Ich bin alleine angereist, das Team war von Anfang bis Abreise an meiner Seite und hat mir bei allem geholfen.

I had the absolute pleasure of working with Clineca 4-11th September.

I travelled from the UK to have my breast augmentation and uplift with Clineca, and I honestly couldn’t have asked for a better experience from start to finish.

From the very beginning, the communication from the coordinators was fantastic. They helped with everything, from arranging appointments to supporting me with my flights, and I always felt like I knew what was happening and what to expect.

My coordinator, Gamzie, was absolutely incredible. She was always incredibly quick to respond, approachable and reassuring, and she checked in on me every single day, even after I had returned home to the UK. What made my experience with her so special was that she didn’t just provide an amazing service as part of her job, she genuinely took the time to get to know me as a person. She found ways to connect with me outside of the surgery setting, which helped take my mind off things and made the whole experience feel much less daunting. I genuinely feel like I have gained a friend through this experience, and I know we will stay in touch, which is something I never expected when I first started my surgery journey.

My surgeon was Dr Cem, and he was phenomenal. His English was impeccable, so there were absolutely no language barriers, and I felt completely comfortable discussing my procedure with him. He listened carefully to my concerns and what I wanted to achieve, while also giving me realistic expectations about what was possible. I particularly appreciated that he was very clear that he would never exceed a safe size if doing so could jeopardise my health. That gave me a huge amount of confidence that my safety was genuinely his priority.

After my surgery, once I had come around, Dr Cem came to see me and explained everything that had happened and how the procedure had gone. From there, the nurses took fantastic care of me. During my hospital stay, they were checking on me every one to two hours, monitoring things such as my oxygen levels and blood pressure, changing my dressings regularly and making sure I had the appropriate pain relief. I felt incredibly well looked after throughout my recovery.

The nurses who visited me at the hotel after I was discharged were equally amazing. They changed my dressings, changed my compression garment and regularly checked whether I needed anything. They were professional, caring and attentive throughout, and I genuinely couldn't fault them.

Every part of my experience with Clineca exceeded my expectations. From the coordinators, to Dr Cem, to the hospital and hotel nursing teams, everyone made me feel safe, supported and cared for.

I am so glad I chose Clineca for my surgery. Travelling abroad for surgery can understandably feel like a huge decision, but from the moment I started the process, I felt supported every step of the way. I honestly cannot stress enough how amazing the whole team has been.

If you are considering having surgery, I would absolutely recommend Clineca. I would choose them again in a heartbeat, and I am so grateful to everyone who looked after me and made such an important experience such a positive one.

Very happy with my rhinoplasty

I had my rhinoplasty in Istanbul in July 2026, and I’m very happy with my experience and the result so far.

The whole process was well organized, and the team was friendly and supportive. Before the surgery, I explained that the most important thing for me was to keep my nose looking natural and in harmony with my face.

I’m now a little over a month post-op, so there is still some swelling and I know the final result will take time. However, I can already see a huge difference. My nose looks much more refined while still looking natural, which is exactly what I wanted.

My recovery has been going well, and I received clear instructions for the postoperative period.

Overall, I’m very happy with my experience and with my result so far. ❤️

Beautiful experience from start to finish girlies! As a London babe myself I get so worried travelling outside of the country especially for something so important like this so I thought I’d let you guys know how it went because I know I’d be one of those people frantically reading reviews before going😩😅

the transfers were all arranged so well, and to getting settled into the Hilton so quickly literally EVERYTHING was made so easy for me. There was a ALOT of paperwork so be prepared and things I obviously didnt understand at first but everything was explained to me by such lovely women who work for clineca, this reassured me so so much which honestly made such a difference.

The care after my surgery was also amazing, I had regular checks and the nurses came to check on me everyday and were always so quick if I needed anything. I genuinely felt really safe The hotel itself was lovely too, the breakfast and dinner were really nice. Be aware It could be quite noisy in the room sometimes and my family struggled a little with figuring out the shower, but thats not Clinecas fault at all!
nds.
It genuinely felt like I was still in London with how caring everyone was, maybe even better xx

Since getting picked up at the airport everything has been a pleasure, we came a day early so we was taken to our hotel firstly which is absolutely stunning. We had been booked into the Hilton Kozyatagi and the staff are very helpful and the hotel is very clean. You also get spa and gym access which my boyfriend loved using while I was recovering. Surgery went very well I couldn’t be happier, I have felt nothing but looked after by all the hospital staff and staff here at clineca! My full experience here with everyone involved at clineca has been very delightful and I’ve felt throughout this whole process that everyone goes above and beyond for you to make this process the easiest for you. They are only a message away if you need them and I can’t recommend them enough.

If I could give them more stars, I would. They have been amazing since the get go. Always clear and consistent communication. This was my third time and I just couldn’t recommend them enough.

Thank you Clineca!

Would never use this company had a terrible experience with them the hotel was rotten and the service was even worse they robbed me £300 and refuse to do my surgery as I’m ADHD they was told well before hand and was refuse me my money back that day they just taken it out my hands do not use this company that’s best advice I can give anyone

I had such a wonderful experience with clineca , I felt so safe and in the right hands during my whole procedure. My surgeon was incredible and the team that supported me was too especially Duygu my coordinator she was the best and was so supportive, kind and caring. Even after coming back to London she still checks in to make sure I am okay and will always answer any questions I have. Having surgery can be very daunting but I felt safe the moment I booked in with clineca and was given Duygu as my coordinator.

Ich bin aus Deutschland hierhergekommen, um meine Nasenoperation durchführen zu lassen, und war von der ersten Kontaktaufnahme bis zur Nachsorge nach der Operation mit allem sehr zufrieden. Schon bei meinem ersten Besuch in der Klinik wurde ich sehr herzlich empfangen und habe mich während des gesamten Prozesses immer sicher und gut aufgehoben gefühlt.

Besonders zufrieden war ich mit meinem Arzt, Dr. Hakan Aktaş. Er ist ein sehr aufmerksamer, freundlicher und verständnisvoller Arzt. Sowohl vor als auch nach der Operation hat er sich sehr ausführlich nach meinem Befinden erkundigt und sich darum gekümmert, wie es mir insgesamt geht. Er hat mir alle wichtigen Informationen zum Ablauf der Operation ausführlich erklärt und zusätzlich wurden mir alle Informationen auch schriftlich zur Verfügung gestellt.

Auch die Assistentinnen waren sehr herzlich, aufmerksam und hilfsbereit. Bei Fragen konnte ich mich jederzeit an sie wenden und habe immer schnell Unterstützung bekommen. Auch das Hotel und der Transfer waren sehr gut organisiert und haben einwandfrei funktioniert.

Meine Operation ist ebenfalls sehr erfolgreich verlaufen und ich bin mit dem gesamten Ablauf und der Betreuung wirklich sehr zufrieden.

Ich kann die Klinik und insbesondere Dr. Hakan Aktaş uneingeschränkt und mit gutem Gewissen weiterempfehlen. Vielen Dank für alles!

I had my rhinoplasty with Dr Alperen Önal through Clineca on 7 July 2026, and I’ve had a great experience so far. Everything was very well organised, from the airport transfers and hotel to the surgery and follow-up appointments, making the whole process stress-free. My patient coordinator, Gamze Kurtuluş, was always supportive, accompanied me to every appointment, and was quick to answer any questions I had. I’m still healing, so I can’t comment on my final result yet, but based on my experience so far, I would happily recommend Dr Alperen Önal and Clineca to anyone considering rhinoplasty in Turkey.

⭐⭐⭐⭐⭐ 5 Stars

I cannot recommend Clineca Health highly enough. From my very first enquiry right through to my surgery and recovery, the care and support have been exceptional.

A special thank you to Gamze, who guided me every step of the way. She was always available to answer questions, provide reassurance, and make sure everything ran smoothly throughout my journey.

I chose Dr. Orkun for my tummy tuck and breast implant surgery, and I am beyond happy with my decision. Dr. Orkun and his entire team were professional, knowledgeable, and made me feel completely confident in their care from start to finish.

I am now just over two weeks post-op and already amazed by my results. My tummy tuck scar is healing beautifully and is barely visible already. The attention to detail and quality of work are truly outstanding.

Thank you to Dr. Orkun, Gamze, and the whole team at Clineca Health for giving me such phenomenal results and a positive experience throughout. I am forever grateful and would highly recommend them to anyone considering surgery.

Thank you again for everything!

Girls and guys, please don’t let social media marketing influence your decision. I was impressed by the influencers promoting this clinic, but my experience was completely different.

One thing that disappointed me was the lack of proper pre-operative planning. I met my surgeon Dr. Halam Aktas for the very first time only about 30 minutes before my surgery, when he marked my breasts. Looking back, that should have been a huge red flag.

After my surgery, I later asked why I had never received a 3D simulation. I was told that it wasn’t available because I was having a breast reduction and correction. However, I also spoke to women who only had breast augmentation and they didn’t receive a 3D simulation either. So don’t assume that you’ll automatically receive the same preparation that you may see online.

Immediately after the operation, everything seemed fine because my breasts were swollen, high positioned and covered with bandages. As the swelling disappeared, I realized something was terribly wrong. My breasts were deformed, and my nipples had been positioned incorrectly. I hoped things would improve over time, but they never did.

I contacted my surgeon, explained my concerns, and sent photos. The flaws werde obvious. Instead of acknowledging my concerns or discussing how this had happened, I was IMMEDIATELY offered another breast augmentation.

I decided not to go back. Looking back, I believe that was the right decision. After what had already happened, I had lost confidence that another operation by the same surgeon would solve the problem. I didn’t want to risk going through yet another surgery with the possibility of needing even more corrective procedures afterward.

Instead, I chose to have corrective surgery in Germany. It was the best decision I could have made. My new surgeon spent time getting to know me before the operation, explained every step, and made sure I understood the plan. After the surgery, I had regular follow-up appointments to monitor my healing and answer any questions. That level of care made a huge difference.

Because of the damage from my first surgery, my new surgeon had to use implants almost twice the size I had originally wanted in order to create the best possible balance. He did everything he could to improve the result, and although it isn’t perfect, I can finally live with it.

The emotional impact of the first surgery was devastating. Before my corrective procedure, one of my nipples was positioned so badly that it visibly stuck out above my bra. It affected my confidence every single day.

This experience also made me realize how difficult it can be to deal with complications after surgery abroad. Once I returned home, I personally felt very alone with my problems and had very limited practical options. I sincerely hope that nobody else has to go through what I experienced.

I deeply regret not having my surgery in Germany from the beginning. This review reflects my personal experience, and I am sharing it because I hope it helps others make an informed decision before choosing a clinic abroad.

If I could give zero stars I would. I travelled to Turkey in January for a tummy tuck and a breast uplift. I previously had implant which had flipped (no fault of theirs this was done years ago) I travelled alone and met the surgeon the night before my procedure - Clineca suggested the surgeon to me - and provided pictures of successful surgeries done by him. All flat tummies and uplifts that were perfect. I was happy with this as this is obviously what I wanted to achieve. Dr Orkun Uzeneyupoglu seemed to know exactly what I wanted and was happy he could achieve this on meeting. Following my operation the food was vile - and I was left alone - I understand that I travelled alone, but I felt completely stranded. I had to get to the toilet by myself - no one came when I called. Once I was allowed back to the hotel - I was left in the foyer of the hotel - even when the coordinator assured me that someone would help me. Thankfully someone else’s surgery companion came with me and carried my bags. I had to ask when a nurse would be coming to see me, as they didn’t come when they said they would. When I got home it became apparent that there was problems - my tummy tuck scar is higher than expected, I have fat left above the scar which hangs over the scar like a ledge, my breast implants move into my armpits and I can literally pull the skin away from the breast that wasn’t removed. I am now six and a half months post op, and despite constant emails back and forth - they continually tell me that what I left with is fine - that this is expected and the results look good. I will say that my breast scars do look good - but I have to wear surgery bras 24/7 to support the implant from moving. They will not even consider helping me, they took £8,000 and I wish I had never had it done. I wish I never went with this company and I will do everything to ensure that anyone who’s opting for this surgery with Clineca and this doctor know exactly what they are stepping into. If anyone wants pictures I would be happy to provide more, and I will be seeking legal advice because I feel they are avoiding any responsibility and feel totally let down. I saved for so long to have the body I have worked so hard for following so much weight loss, and I don’t have what they said they could achieve or promised. Avoid like the plague!

I had a breast augmentation in February. At the time, my experience was positive—everyone was friendly, professional, and made me feel comfortable throughout the process.

Shortly after returning home, I was encouraged to leave a review. At that stage, I was happy with my experience, so I left a positive review.

Unfortunately, my opinion has changed because of the lack of aftercare. Since March, I have sent 11 emails to Clineca and a direct message to my surgeon raising concerns about asymmetry. My surgeon has never responded to me directly, and I was repeatedly told by Clineca that what I was experiencing was “normal.” I have also repeatedly requested a phone call with my surgeon to discuss my concerns, but despite sending 11 emails over several months, there has been no attempt to arrange a call. Instead, I have simply been told, “The surgeon is busy today,” without any effort to schedule another date or time.

It has been very disappointing to feel that communication stopped once my payment was made and my positive review was posted. As this was my first surgery, I expected much better post-operative support and follow-up. Good aftercare is just as important as the surgery itself, and unfortunately, that has been completely lacking in my experience.

La mia esperienza con questa clinica è stata estremamente deludente.

Prima di versare il deposito, non mi è stato chiaramente spiegato che la procedura richiesta avrebbe potuto presentare problemi specifici né che il deposito sarebbe stato trattenuto in determinate circostanze. Solo dopo il pagamento ho scoperto informazioni fondamentali che avrebbero influenzato la mia decisione.

Inoltre, mi è stato comunicato che il medico Dr. Alperen Önal non aveva mai eseguito in precedenza il particolare intervento aggiuntivo di cui avevamo discusso. Ritengo che un’informazione così importante avrebbe dovuto essere comunicata fin dall’inizio, prima di richiedere qualsiasi pagamento.

La trasparenza dovrebbe essere una priorità assoluta quando si parla di interventi chirurgici e della salute dei pazienti. Purtroppo, nel mio caso, le informazioni essenziali sono state fornite solo in un secondo momento, e per lo più ricevendo zero risposta in merito ma cercando soluzioni inesistenti se mi a essere detto quale fosse il problema all’inizio.

Non sto contestando la professionalità del personale medico, ma la professionalità e il modo in cui sono state gestite le informazioni pre-operatorie e le condizioni economiche. Se avessi ricevuto tutte le informazioni rilevanti fin dall’inizio, probabilmente avrei preso una decisione diversa, che era quella di non dare il deposito

Non consiglierei questa clinica a chi cerca chiarezza e trasparenza prima di impegnarsi economicamente, si sono comportati come ladri.