My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Vis mer
Selskapet har svart
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Vis mer
Selskapet har svart
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Kontaktopplysninger
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Storbritannia
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Enestående
308 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Cli-Mate
Hi David, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Svar fra Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
I expected a 3-5 day delivery but my…
I expected a 3-5 day delivery but my order arrived the next day!
8. april 2024
Svar fra Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Good product and good service process
28. mars 2024
Svar fra Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
They provided customer friendly service…
They provided customer friendly service and helpful advise, delivery was prompt.
29. februar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar fra Cli-Mate
Thank you for your review, I understand from talking to the sales team that they have been in touch and the incorrectly ordered items issue has been resolved. Cli-Mate team.
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
quick and easy to deal with.
12. februar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Amazing service
Amazing service - great price, easy check out and super fast next day delivery :)
8. februar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Svar fra Cli-Mate
Thank you for your review.
Cli-Mate Team
Very good quick service
31. januar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good service
11. januar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Pleased.
Products delivered next day and of good quality. Far superior to anything from Heatmiser and, most importantly, they do what they are supposed to.
9. januar 2024
Svar fra Cli-Mate
Thanks for your review John, appreciate it.
Pleasent people to deal with
Pleasent people to deal with
Delivery was prompt and on time
Will use them again
12. januar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
any queries i had were answered quickly…
any queries i had were answered quickly and thoroughly all round excellent service and products, I will continue to use cli-mate for all my underfloor
10. januar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Easy order process
Easy order process, great price beating all other sources hands down & very quick delivery via APC couriers with excellent communications for delivery time slot.
4. januar 2024
Svar fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
The returns process was appalling
The returns process was appalling, really either out dated or just underhand, not sure which
27. november 2023
Svar fra Cli-Mate
Thanks for letting us know, and apologies you found the returns process difficult. This is an area we have tasked the team to look at and make improvements moving forward.
Cli-Mate Team
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