I had a perforated copper pipe hidden away behind a bed which had defied discovery for a few weeks but as soon as I was aware of it I contacted Clever Energy Boilers and they sent an engineer within 9... Vis mer
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Se hva andre synes
So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Vis mer
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A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed... Vis mer
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Good & friendly service. The guy that came to do my servise on my boiler,was friendly & polite even offering to remove his shoes.He was quick & efficient. Whenever i have had to phone,everyone,very... Vis mer
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Skrevet av virksomheten
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
Kontaktopplysninger
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Storbritannia
- 01274 214557
- info@cleverenergyboilers.co.uk
- cleverenergyboilers.co.uk
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Professional and friendly service from…
Professional and friendly service from survey to installation…
12. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Time wasters
For the third year running we have not had our boiler serviced on the day of the appointment. Today we had been given a morning slot
When nobody arrived by 1pm I rang and was told it was in the diary for afternoon and could I wait in again for him? Mid afternoon and different man said the engineer had been delayed, could they reschedule? I had waited in for 6 hours. Just not good enough AGAIN.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
We’re very sorry to hear about your experience, particularly as this is the third year in a row that you’ve experienced problems with your boiler service appointment.
This is not the level of service we expect to provide and we’re sorry that you had to contact us yourself to find out what was happening.
Our Clever Care Manager, Lewis, will be personally overseeing this matter going forward to ensure that we address what has happened and that your future appointments are handled correctly.
Thank you for taking the time to write this review and please accept our sincere apologies for the inconvenience and frustration caused.
Thanks
The Clever Energy Boilers Team
WARRANTY ISSUE
I had a Worcester Bosch Greenstar 4000 installed by Clever Energy Boilers and later discovered the boiler had only been registered with a 2‑year manufacturer warranty, which was a shock. I expected a long Worcester Bosch warranty, but instead I was told that years 3–14 are covered only by Clever Energy themselves, and only valid if I pay them for annual servicing.
None of this was explained before or during installation, and Worcester Bosch confirmed the boiler had been registered in a way that didn’t match what I believed I was buying.
Clever Energy apologised for the confusion, but the warranty setup was not made clear, and customers should be aware that most of the “long warranty” is not manufacturer-backed. Make sure you ask exactly who provides each part of the warranty and whether you must use Clever Energy for servicing to keep it valid.
** UPDATE **
Clever Energy did reach out, but only to offer a boiler service plan at £325 for 3 years (about £108 per service). A one‑off service is £143.04, both well above the UK average of £80–£90.
They also confirmed the boiler warranty is only maintained if Clever Energy carry out the annual service, which makes the high pricing even more concerning and still doesn’t resolve the original issue around warranty clarity at installation.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
We’re sorry to hear that you feel the warranty arrangements were not clear at the time of installation.
We would, however, like to clarify that the warranty information and the relevant terms and conditions were provided as part of the sales documentation issued prior to installation, which was reviewed and signed as part of the agreement. The warranty arrangements, including the servicing requirements, were therefore included within the documentation provided.
We’re sorry if this was not fully understood at the time and our Sales Manager, Lee, will be reaching out to you directly to discuss your concerns and go through the documentation with you.
We hope we can clarify the situation and address any remaining concerns.
Thanks
The Clever Energy Boilers Team
Don't care about service, it seems
Very disappointed, given all the glowing reviews. Wanted to talk about a service plan, used the chatbot to register an interest and ask for a call, heard nothing. Called them a week later to speak to a person, it took three calls to actually get past the repeating "you're now first in the queue" message only to be told (at 16:56 on a Friday) that it was too late for anyone to speak to me now but I'd be contacted first thing on Saturday. That contact turned out to be an automated text message saying they were closed over the weekend but I'd be called on Monday. The website lists opening hours as 8am-8pm Mon-Friday and 10am-4pm at weekends, but I guess that doesn't apply to service calls. Oh, and that call on Monday morning never happened either. Someone else is getting my business.
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide, particularly when you had made several attempts to get in touch with us.
Our Clever Care Manager, Lewis, has tried to make contact with you to discuss this directly and to understand what happened with your original enquiry.
We would really appreciate the opportunity to speak with you and see if we can put things right.
Thanks
The Clever Energy Boilers Team
Rapid response.
I had a perforated copper pipe hidden away behind a bed which had defied discovery for a few weeks but as soon as I was aware of it I contacted Clever Energy Boilers and they sent an engineer within 90 minutes. Problem resolved within an hour. Excellent service!
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Ordered air conditioning for the…
Ordered air conditioning for the upstairs of my house. Lee went through everything with me explaining what would happen, the engineers arrived at the proposed time , they were polite and carried out the job to an excellent standard,I would like to thank Paul (workman ) for taking the time to make sure it was left tidy and the units working, would not hesitate to recommend the company to other, 5 star review Tony, Westmidlands
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Good & friendly service.
Good & friendly service.
The guy that came to do my servise on my boiler,was friendly & polite even offering to remove his shoes.He was quick & efficient.
Whenever i have had to phone,everyone,very nice ,friendly & polite.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Clever delivers a good job.
It was straightforward advice from James .He explained what we could have and gave a good price.
The installation by Chris was done in a very professional way and timely manner.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Martin the team manager was absolutely…
Martin the team manager was absolutely brilliant from start to finish he listened carefully to everything i needed and explained every part of the installation work clearly he and his team turned up exactly when they said they would worked neatly and carefully and made sure everything was done properly they were so helpful nothing was too much trouble and they kept me updated all the time honestly you couldnt ask for better people they really know their job and go above and beyond to make sure everything turns out perfect
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Extremely disappointing installation…
Extremely disappointing installation and after-sales support
We paid Clever Energy Boilers over £6,000 to install a new heating system at our property in April 2025. Unfortunately, our experience with both the installation and the subsequent after-sales service has been extremely disappointing.
Around 14 months after installation, multiple components installed by Clever Energy failed, including a motorised valve, pressure relief valve and expansion vessel.
We called Clever Energy before authorising any repairs to ask about the warranty. During the call, their employee told us that we would need to contact the manufacturer. He then said he would check the position with the installations team and call us back.
That call never happened. Clever Energy has subsequently acknowledged this in writing.
An independent Gas Safe engineer inspected the system and advised us that the incoming water pressure was approximately 8 bar, that this excessive pressure had caused the component failures, and that it was unsafe to leave the system in that condition and required immediate repair. We therefore had no reasonable choice but to proceed with the necessary repairs, which cost £453.
We subsequently contacted Clever Energy again. During that conversation, we were told that the failed components would have been covered under the warranty, but that Clever Energy would not reimburse us because a third-party engineer had already carried out the repairs.
This is particularly frustrating because we had contacted Clever Energy in the first place, before carrying out the work, specifically to establish what was covered and what we should do. Their employee promised to obtain clarification and call us back, but no call was made. Had that promised call happened, we could have followed the appropriate warranty process and avoided the £453 cost.
We have retained the failed components and have supporting documentation, including the repair invoice and correspondence with Clever Energy. We have also formally raised our concerns regarding the excessive water pressure and whether the system was correctly installed and commissioned.
What is most disappointing is that, having paid over £6,000 for the installation, we expected reasonable after-sales support when multiple components failed within the stated two-year warranty period. Instead, we have been left £453 out of pocket despite contacting Clever Energy before arranging the repairs and despite subsequently being told that the failed components would have been covered.
Clever Energy has now issued its final response and refused to reimburse the £453.
Potential customers should consider not only the installation itself, but also how the company handles warranty issues when something goes wrong.
This review reflects our experience and the correspondence we have received from Clever Energy.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to leave your review. We’re sorry to hear how frustrated you’ve felt and we appreciate the opportunity to respond and clarify the situation.
You contacted us on 29 June to ask about the issues you were experiencing. During that call, our agent advised contacting the manufacturer regarding the component failures and explained that he would check with the installations team and call back.
However, the call recording does not contain any statement that the faults were not covered under warranty, nor any instruction to proceed with independent repairs. The advice given related to the manufacturer’s warranty, which covers manufacturer components. This does not replace or contradict the separate two‑year installation warranty provided by us, which covers installation workmanship. The two warranties operate alongside each other and the advice given on the call was consistent with that structure.
Following the call, no further contact was made with us before the repairs were authorised. We were not given the opportunity to assess the system, confirm the warranty position, or attend under warranty. The manufacturer was also not contacted. As a result, neither party had the opportunity to follow the warranty process or prevent the costs you incurred.
We understand that the independent engineer you contacted advised that the system required urgent attention. However, because the repairs were arranged and completed without consultation or authorisation and outside the warranty process, we are unable to retrospectively validate the circumstances of the failures or accept liability for the costs.
We appreciate that this is not the outcome you were hoping for and we recognise the inconvenience caused by the missed return call. However, we must be clear that we cannot reimburse costs arising from independent repairs carried out without giving us or the manufacturer the opportunity to attend under warranty.
Thanks
The Clever Energy Boilers Team
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
The young man was amazing
The young man was amazing . It was a bigger job taking out old boiler and fitting the new one . After he finished I was surprised how tidy the pipe work was . Definitely a man who works to a high standard . I would highly recommend this company from my first phone call with James to the engineer coming everything went smoothly . Thank you
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Efficient, professional and friendly
Efficient, professional and friendly
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Proactive in communication and service
Proactive in communication and service. Thank you!
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Poor level annual service and customer support. Reviews on here focus on boiler…
Reviews on here focus on boiler installations not service plan performance. Been with Clever Energy 4 years post boiler installation, the level of customer service is very poor, dreadful waits via telephone, even longer waits via email and frequent cancelled service appts the day before despite being made several weeks in advance meaning a couple months go past. You’re tie’d into their 10 year service plan so over a barrel so think carefully about that service plan.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your feedback.
We are sorry to hear about the inconvenience you have experienced with your service appointments and the delays in getting your service completed.
We fully appreciate that having an appointment cancelled at short notice, particularly when it has been booked several weeks in advance, is extremely frustrating.
While the cancellations on this occasion were due to unforeseen circumstances, we recognise the inconvenience this has caused and apologise that your experience has not met the standard of service we aim to provide.
Your case is now being overseen directly by our Clever Care Manager to ensure that the matter is progressed appropriately. We can confirm that your service appointment has been rebooked for next Thursday.
Thank you for your patience while we work to resolve the matter.
Thanks
The Clever Energy Boilers Team
gob well done
From start to finish the service was first class theo the engineer just got on with the service and left the work area as he found it and we get another year of having a safe boiler thanks clever energy boilers
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
we have 3 properties and all 3 were…
we have 3 properties and all 3 were done at same time by same engineer
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Annual Boiler Service
Annual boiler service carried out yesterday, 10th August, the engineer Mr Awes Ahmed arrived on time and as advised. He was polite and courteous and carried out the service efficiently and tidily. Highly recommended. Thank you,
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
everything went smooth
they turned up when they said ,did the job in the the time scale they said ,cleaned and tidied up after them selfs ,instructed well how to use system ,they did a very good job as i am a electrical contractor and every thing fitted was as it should be
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Solar Team
I had 25 solar panels installed
I had 25 solar panels installed.
The work from quote completion was done professionally and on time. I am enjoying it's benefits recommending to all my friends and neighbours. Thank you 😊
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Solar Team
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