The product TV Stick Is misrepresented.. It is Made In China, Ad Says USA product. Poor Quality, Roku is MUCH better. Their Customer service Does NOT Exist. Waiting for Return Authorization for... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolute scam. My elderly mom tried to buy a heart monitor, was charged for 5 and was put on a monthly subscription without any notice. This company is predatory toward elderly people and the... Vis mer
I somehow ordered more product from KNT labs than I intended due to a cellphone glitch. The company was very understanding about my issue, especially with my being a senior citiizen in The States.... Vis mer
Emma was very attentive and resolved the problem quickly. She gave great customer service including a refund. Thanks Dana
Quick response I really appreciate that…
Quick response I really appreciate that so I will definitely recommend you guys
Emma was quick to respond to my query…
Emma was quick to respond to my query and very helpful.
Excellent service with the problem resolved quickly and stress free.
Thank you
Emma was very attentive and resolved my problem…
Emma was very attentive and resolved the problem quickly. She gave great customer service including a refund.
Thanks
Dana
phone charger useless
I ordered a phone charger, it turned up in 10 days in Australia which was great. But the plug pins are parallel which must be for US or UK. Totally useless.
CLARIO HOME's MISLEADING REFUND POLICY & BAD CUSTOMER SERVICE
I have been in regular contact with one Emma about a duplicated order that I immediately cancelled when I realised I saw the amount that was debited from my bank account. Emma informed me that I have to wait until I receive my order as she can't cancel it and then returned it for a FULL REFUND. I was given an address in China to return the unwanted items. I paid postage, re-packed the items in a sturdy box (I received the order in a flimsy bubble wrap envelope). For more than four months I had to chase up the refund from Emma, just to get the continuous same reply my returned parcel is still in transit. Six to seven months later, the parcel arrived on my doorstep with a note from the Chinese postal service that read: NOT COLLECTED. I immediately contacted Emma once again who informed me that the Chinese customs did not want to release the parcel. LIE!! The note on the returned parcel clearly stated NOT COLLECTED. Emma then informed me that they are prepared to refund me 50% of the amount I paid and I can keep the unwanted goods.I enquired about the postage I paid for delivery and the postage I paid to return the parcel to China. She didn't acknowledge my request to be refunded for postage and delivery fees and confirmed that my refund for $123.00USD is processed and will reflect in my bank account within 7-10 days. After 14 days, I emailed Emma once more to enquire about my refund that I have not received. She replied via email that CLARIO HOME is experiencing REFUND SERVICE PROVIDER ISSUES (??) & that's she's on top of it and will keep me updated. Needless to say, I have not yet received my refund and Emma is now NOT replying to any of my email messages. The WORST company to deal with and they mislead customers with their refund policy. Clario Home, I demand my refund and do not want to hear anymore excuses from you. I would have given zero stars, but that option is not available at all on Trustpilot.
Cancelled successfully
My issue was solved i uninstall it thinking I cancelled which I hadn't so now sorted.
Emma kept me posted as to what was…
Emma kept me posted as to what was going on. They never failed to answer any questions and my refund was handled promptly,
Cannot say anything negative about the support team
Very impressed with KNT Customer Service
I somehow ordered more product from KNT labs than I intended due to a cellphone glitch. The company was very understanding about my issue, especially with my being a senior citiizen in The States. Emma and her management team were able to sort out the issue and issue the appropriate refund. They did exactly what they said they would do and in the end I am very pleased with the customer service I received and especially with their speedy response!!
Watch Out for that "free" VIP Membership - It isn't Free
At checkout I was signed up for a vip membership. The receipt read "Free" - apparently only one month was "free." Thereafter, my credit card was charged $49.99 per month. I received no receipt or notice. Once I discovered the charge, I had to fight to stop the charges. Emma was always very polite, though she had no real power to make changes on her own. She was always polite.
Emma was quick and very helpful.
Emma was quick and very helpful.
They solved my problem right away and were super friendly.
Great customer service. Easy and stress-free.
Charging for no service
Charging for no service! False charges on accounts! FRAUD!
Fast charger for mobile phone… ordered…
Fast charger for mobile phone… ordered & delivered in Germany…. BUT with USA plug!! 😫🤪
Emma was great to deal with and extremely helpful.
As a result of a genuine error on my of hitting the wrong button, I over ordered some smart bracelets. Emma was extremely helpful in getting a refund.
Great Experience
My problem was solved efficiently and in a very friendly manner.
Misrepresented Item TV Stick
The product TV Stick Is misrepresented.. It is Made In China, Ad Says USA product.
Poor Quality, Roku is MUCH better.
Their Customer service Does NOT Exist.
Waiting for Return Authorization for 3 days now.
I do not recommend this Company or the Product.
CLARIO HOME Management
ZERO STARS OPTION NOT AVAILABLE!!!
To whom it may concern,
I have just ordered a few items from an advertisement I saw on Facebook. It pays to advertise 💪😁
I have a right shoulder injury and my dominant arm is hanging helplessly in a sling.
As a result, I unfortunately is forced to type with my left hand and accidentally ticked a few boxes erroneously whilst ordering.
I only want 1 by Car X external Txnid: 319583 @ $19.95 and I realised I ticked the box again, ordering 3 more totalling $89.85.
Kindly refund the $69.90 as I only need one for my car. I have no need for 4 car chargers.
Secondly, I somehow ordered 3x Hyper Charge Pro (US plug) - external Txnid 319584 instead of ONE ONLY @ $27. 65 each, totalling $82.95.
Kindly refund me $55.30 as I only need ONE Hyper Charge Plug.
Then I noticed I ordered another 3x Hyper Charge Pro (US plug)- external Txnid 319600 @ $24.95 each, totalling $74.85.
Kindly refund me the total amount of $74.85 as I have no idea how this order was put through by me.
I agree to the delivery express shipping charges of €9.95.
I sincerely apologise for my mistake on the order form.
The total refund amount I kindly request at your earliest convenience is: $200.30 USD.
Please do not hesitate to contact me for more and or additional information should require it.
Thanking you in advance for your co-operation in this matter.
Warm regards
I IMMEDIATELY RETURNED THE UNWANTED GOODS IN JULY 2025 & EMMA FROM CUSTOMER CARE KEEPS ON SENDING ME COMPUTER GENERATED MESSAGES THAT MY PARCEL IS STILL IN TRANSIT AND HAVE NOT REACHED THEIR WAREHOUSE YET.
That is unheard of and I cannot get the contact information for a manager at Clario Home to query a returned parcel 7-months ago and no luck on a refund. Please help with contact details for management.
i like the app but an error keeps…
i like the app but an error keeps popping up when i contact customer support
Re CLARIO -HOME -Support.
Re CLARIO -HOME -Support.
re EMMA.Great Customer Service.So User Friendly.
She solved our problem right away!
Highly recommend this Company
Al Boddy (Australia)x
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








