I placed an order on 23rd Feb received an email on 28th Feb advising goods had been sent but have never received them. I have emailed the company several times and received no reply from them, I hav... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arriv... Vis mer
Selskapet har svart
Previously used and quick delivery- no problems. This time, not received and having to chase twice and still awaiting refund.
Selskapet har svart
I bought a swimming costume for my holiday next week last Saturday. It's now the following Monday and I still haven't received it. Not happy.
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Your one stop shop for all your lingerie and swimwear needs. We stock many popular and well known brands with one of our most sought after lines being the Freya collection. The collection consists of Freya swimwear, and Freya bra and knickers sets as well as many other individual items which can be purchased by themselves. Freya lingerie is famous because of the way it fits a woman’s body perfectly while looking amazing, and with new collections available regularly throughout the year you are sure to find the perfect Freya bra and other lingerie and swimwear items for you.
Kontaktopplysninger
1,1
Dårlig
249 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast and efficient service.
Fast and efficient service.
Very Happy.
19. september 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you Cindy Lou. We really appreciate your feedback
Great service great prices fast delivery
15. september 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
What a great review. Thank you!!
Prompt service including returns and …
Prompt service including returns and exchanges. Excellent.
10. september 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much Denise, we are glad that you are so pleased
brilliant serivce
brilliant serivce, fast and accurate
10. september 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you so much. Your support is apprecieted
Freya lingerie
Great, quick delivery, no complaints
8. september 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Many thanks for the review
Highly recommended seller
speedy handling of returns, excellent customer service, many thanks
1. september 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you Rose, we're very pleased that you had a good experience
Quality service and goods.
Brilliant speed in which the items were delivered.
Had to contact the company via email and they were very quick and efficient in sorting out my query.
Will be using this company again.
29. august 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much for your review, Sandra
Return and exchange.
I purchased a bra from Clara Olivia, I had to return it and request a different size. The service was excellent and trouble free. They need to be complimented on their excellence.
Patricia Jones.
26. august 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you so much, Patricia. We are always happy to exchange any item.
I placed my order last month
I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arrived a further week later. I then contacted Clara Olivia via email. Two emails later I received a response. They did not have the items on stock. The choice was to order another colour or cancel. I ordered another colour. I was assured they would be sent . Waited and waited another week passed. No order. I sent yet another email to find out what was the problem now. Not in stock again! Then I received a notification to cancel and receive a refund. I agreed and three weeks later I'm still waiting and not had any email from Clara Olivia telling me anything.
Terrible customer service . I'll never use them again . I only ordered from them based on reviews. Why they accept an order and it's in stock when you've placed the order only to be told it's not . Don't understand that.
23. august 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you for your justified feedback. We apologise that we got it so wrong this time. We have emailed you directly to resolve the situation.
Excellent reliable service
Excellent reliable service, top quality product at keen price.
19. august 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Than you very much for your positive feedback
Delighted with my purchase!
15. august 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thanks Una, we are equally delighted that you had a good experience.
Poor customer service
Hi if you cared about my opinion you would have replied to my message about my missing delivery.
Please respond.
12. august 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much for a perfect review!
Nice items with good prices
Nice items with good prices. Fast shipping
26. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
That's great - we're glad you had a good experience - thank you for reviewing us
excellent service and super quick …
excellent service and super quick delivery!
25. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thanks very much - the review is greatly appreciated
Great customer service
Speedy delivery and their customer service team where very helpful. Will definitely buy from here again.
25. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
That's really kind of you to let us know - thank you.
good service
23. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much for the review
Alovely blouse and a perfect fit .Thank …
Alovely blouse and a perfect fit .Thank you.
18. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you. We are glad you like it.
I always have a great experience with …
I always have a great experience with this company!
16. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much for the kind review
Previously used and quick delivery- no …
Previously used and quick delivery- no problems. This time, not received and having to chase twice and still awaiting refund.
15. juli 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Hi, we are very sorry to hear that you have had a bad experience. Please email us again, if we haven't already resolved this and we will do our best to sort it out immediately. Thank you.
Dette er Trustpilot
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