Claimsline Anmeldelser 

Was very helpful from the beginning. I felt like I was being well looked after.

Rik dealt with my situation very professionally. I've never been a crash before so he was very understanding and put my mind at rest. Although the the hire care could have been a little bigger and better spec, it was delivered to the address I gave when they said it would be and the handover was done professionally

Absolute scammers. Someone ran into the back of me and I kept getting phone calls to deal with the claim except it was from Claimsline, not the person who hit me's insurance company. I started to get suspicious when on the phone to them and I then spoke to the actual insurance company, they confirmed that Claimsline are essentially trying to jump in front and go through the claim. How they got my number and full details in a world of GDPR I never know. Avoid.

Had excellent service kept me informed of what would happen next replacement car arrived when they said it would 👍🏻. They really helped me through all the steps that's was going to happen next 😊, especially I think his name was Steven

Quick response pleasant people to deal with

I am very satisfied with the experience I had with claimsline, they were very helpful

Everything was okay except the fact we received the hire car next day on the condition this incident was repotted at 9 am.

Handled my situation really well. And helped me through every step of the way, the people I spoke with over the phone were really nice

takes about 40 mins to an hour to get through and once through another 20mins when they put u through to correct department and they provide a car that is not same as you had i had a 4x4 luxury and they bring me a Dacia Jogger basic car no apple play cant get sat nav the car was deliverd filthy and spoke to thair transport agent saying car not sutable and nothing like what i had they say they will sort something out will call me back but never do stay well clear of this company

BEWARE
I was in a state of distress and clicked on a site that I thought was my insurance contact details. I spoke with this company multiple times after asking for my insurance. For days they have effectively lied to me about being affiliated with my insurance. Never once did they correct me. When I challenged them my records went missing. They use misleading websites and deceptive tactics. Please becareful if you actually use them knowingly. They hang up and call back. RECORD EVERYTHING. Report them to the FOS, FCA and ICO if you find yourself in the same position! They have emailed requesting more information about me thru this site and I have refused because my health has suffered as a direct result of the situation they have put me in.

Avoid! This organisation will masquerade as your own insurance company bordering on fraudulent activity. They are quick enough to get you to sign up to making your claim through them without making it clear they are have not been instructed by the insurance company then have no staff to help if you want to cancel during the cooling off period. Unacceptable.

I has a not at fault accident, reported it to my insurance company and was gobsmacked to find them collecting my car next day and leaving a loan car, the people handling my case were both polite, and professional in every respect, I could not recommend anyone more highly.

Great call and very helpful

Scammers masqueraded as my insurer, tried to scrap a repairable car!Absolute scammers. After a no-fault accident, I was in deep distress and Googled my insurer's number. This predatory accident management company pays for top Google ads and words them to trick you. They even gave me my policy number for the police, completely trapping me in their lie.Once trapped, they passed me to a third-party company called Vision, and the nightmare began. They aggressively tried to force me into a low valuation, wanting to scrap my car immediately just to close the case. They used coercive tactics, claiming I had to accept an "initial payment" and could dispute it later—but warned my hire car would be taken away 5 days after receiving it. It was a trap; once they scrap your car, they will never chase a dispute. They even offered an extra £1,000 if I sent them my logbook (V5C).Thankfully, I kept my logbook and contacted my actual insurance company. They took over, collected the car, and confirmed it is completely repairable! Their valuation was much higher, and repair costs were under 50% of the car's value. Vision just wanted to steal my car to sell it on. Reported to the police for fraud. Avoid at all costs!

Excellent service, Really reassuring in a challenging new situation. Everything dealt with professionally & in a timely fashion. Would recommend.

Liam was very professional and helpful when assisting in reporting the claim and explained everything well, having great knowledge of answering all the questions I asked

can’t thank Claimsline enough for the excellent service I received after being involved in a road traffic accident. The whole process was handled professionally and efficiently from start to finish, making a stressful situation much easier to deal with.

A special thank you to Matt and Shannon, who were both fantastic throughout. They were friendly, knowledgeable, and always kept me updated on the progress of my claim. Nothing was ever too much trouble, and they took the time to answer all my questions and explain everything clearly.

Their support and reassurance gave me real confidence that my claim was in good hands. I would highly recommend Claimsline to anyone needing assistance following an accident. Outstanding customer service and a genuinely caring team.

Communication was great- I felt like I was kept up to date with progress regularly.

Everyone I spoke to was very helpful and polite and all my questions were answered promptly.

Everything seemed to be processed very quickly.

Thank you for all your help and support 👍☺️

Great staff always nice and helpful with my claim. They help me with everything I ask till the end of my claim nice and quick because this is what all we wanted to finish as quick as possible.

Very helpful