Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

its a great watch for a reasonable price and they were super fast to ship it. I have no complaints whatsoever. fast, easy, and good product. what's to complain about?

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recieved my watch mudmaster GG-1000-1A5 in 3 days very fast shipping and 100% genuine watch.great customer service. i am very excited and very happy with my purchase.before i werent sure if i will rec... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After reading other reviews for citywatches.ca on trustpilot.com, I new to expect to pay duty charges. My first order was an Orient Esteem II Open Heart Automatic, my first automatic watch ever, an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great price and nicely packaged. Came by Canada Post so none of the usual outrageous add-on prices the courier companies charge. The company is quite transparent that watches are shipped from Singapor... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

223 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

its a great watch for a reasonable…

its a great watch for a reasonable price and they were super fast to ship it. I have no complaints whatsoever. fast, easy, and good product. what's to complain about?

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CityWatches.ca

Dear Nolan,

We would like to express our sincere gratitude for taking the time to share your wonderful feedback with us. It brings us great joy to know that you had such a positive experience with your recent watch purchase from our store.

We are thrilled that both the product and the speed of delivery met your expectations. Providing a fast, easy, and satisfying experience is our top priority, and your feedback reassures us that we are on the right path.

We are committed to maintaining the high standards that you’ve come to expect from us, and we truly look forward to serving you again in the future. Should you have any further questions or need any assistance, please don’t hesitate to reach out to us at cs@citywatches.ca. We are always here to help!

Best wishes,
Sophie

Vurdert til 5 av 5 stjerner

This was my first City Watches order

This was my first City Watches order. They have a hugh
selection to choose from. It was a Casio that caught my eye. The watch in the picture was the exact watch I received. When the watch arrived, a few days after ordering, I put it on and didn't want to take it off. The price, quality and workmanship and service are beyond my expectations. The watch was priced in Canadian dollars and shipped from Singapore by Fedex. There were no extra charges. I'm delighted with my purchase and the customer service at City Watches.

12. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Casio G Shock Mudman GW-9500-1

Hi all ,
When I was looking for a Casio G shock watch on google search and found this website and thought it is from a Canada website and I ordered the watch. The price was cheaper than what I saw on the other sites. Then I got a email from FedEx with all the details and I saw it was shipping from Singapore. I thought it was too late to cancel and if I got a fake one only hope is PayPal because I paid it from PayPal so I can explain and get the refund. And I sent them a email to ask about do I have to pay the custom cleaning tax in Canada.
But no reply. But it got delivered to me four days earlier than expected. I Was so happy and I opened up the package and I noticed it was open for security reasons from the custom cleaning without extra charge and I noticed it was a original Casio watch that I ordered all the functions are working fine looks like a genuine original Casio watch made in Thailand with all the paperwork warranty card and I was so happy. Finally I would say they are genuine but I don't know why no customer reviews on the websit

15. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

from the time I made the purchase…

from the time I made the purchase online I was given information about the status of my order and tracking information. my order arrived within 7 days and i am completely happy with the watch I bought!

13. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Orient Star Sport Diver Pepsi

Beautiful watch with a cut above in execution and style , A real head turner . The bracelet is much better but leaves room for improvement . Thankyou City watches for a great experience.

6. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Speedy delivery of online order in time for Christmas

Fast delivery of an online order item that was purchased as a Christmas gift. Arrived 2 days earlier than expected. Staff were professional and courteous when inquiries were made regarding item delivery. The quality of the item was excellent, and we can't wait for our son to put it to good use.

5. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Customer,

We truly appreciate you taking the time to share your feedback with us.

It’s incredibly rewarding to know that your recent watch purchase from our store has brought you satisfaction, and that our service met your expectations. Providing a smooth and enjoyable experience for every customer is something we take great pride in.

Rest assured, we are committed to maintaining this level of excellence moving forward. We look forward to the opportunity to serve you again in the future. If you need any further assistance or have any questions, please don’t hesitate to reach out to us at cs@citywatches.com. We’re here to help!

Warm regards,
Sophie

Vurdert til 5 av 5 stjerner

Bought an Orient Ray II

I bought an Orient Ray 2 from these guys. It was heavily discounted(from $540 down to $307) too!

The watch was new and authentic just as described.

No complaints. 5 Stars

7. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra CityWatches.ca

Dear Mohammad,

Thank you sincerely for providing us with your valuable feedback.

We are elated to hear about your positive experience with your recent watch purchase from our store and the satisfaction you derived from our service. Ensuring a seamless and enjoyable journey for our customers is the cornerstone of our commitment.

We are steadfast in maintaining this standard of excellence and eagerly look forward to the privilege of serving you again in the future. If you have any questions or require assistance, please don't hesitate to contact us at cs@citywatches.ca. We are here to assist you.

Best regards,
Sophie

Vurdert til 1 av 5 stjerner

The customer service terrible

The customer service terrible. Nobody reply to my e-mail, there is no phone number to call on their website.
Watch came without documents, without invoice.
The Tissot wrist watch has unattractive orange-gold bezel colour and I doubt if its authentic.
Want to return the purchase, but through their website I can't find how to contact the company.
Also be aware, that you can sent the e-mail only through their website and you are lucky if you made a picture of the e-mail, as a record.
If someone can help to find out how to contact customer service, I would happy.
Watch purchased in Canada.

14. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I found your website was well organized…

I found your website was well organized and easy to navigate. CityWatches had the best price on the watch I was looking for and it arrived ahead of schedule. I will be recommending CityWatches to anyone I know looking for a watch.

16. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Dean,

We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

Great online store.

Fast delivery.

30. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra CityWatches.ca

Dear Lilay,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

My experience dealing with CityWatches , exceeded all my expectations !

My experience while dealing with CityWatches.ca , was
completely a positive one !
I placed my orders online and before I new it , I was receiving conformation numbers , shipping and tracking numbers for various watches that I had ordered !
CityWatches , made every effort to be communicative , informative , and patient during the entire order / delivery time frame !
All my items came delivered as shown ; beautifully packaged , with Seiko Brand instruction /warranty card certificates included !
Will I continue to deal with CityWatches ?
Yes ; and most certainly, as well as tell others of their wonderful products and service !

6. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Nicolaus,

We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 2 av 5 stjerner

Misleading site

This is not a Canadian store because it's being shipped from Singapore so expect to pay enormous custom fee's.

29. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Jonathan,

We always try to give the best service to our customers. We hope for your kind understanding.

We would also like to inform you that we do not have control over the Custom Duty charges as these taxes are charged by the customs authorities in your country only. On our website this is clearly mentioned next to the shipping option you choose for your order. (and also on different pages on the websites - terms and conditions, shipping information, FAQ pages)

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

CityWatches has amazing inventory

CityWatches has amazing inventory. I got product I ordered. Prices seem all reasonable. Deliver is reasonably quick.

17. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Aftab,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

My first time buying from City Watches

My first time buying from City Watches, and my next purchase most assuredly will be with them.
I had ordered the wrong model, as I wasn't paying attention. I emailed Customer Service, Mayuri got back to me very quickly, pulled the order back, and sent the one I wanted.
Over-and-above customer service. Five stars, highly recommended.

Ken Vaughan

25. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Ken,

We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

My purchase from City watches was…

My purchase from City watches was excellent.
They told me the terms at purchase, ie. Process and shipping times were as advertised.Good packaging. Overall a great pitching experience.
Thanks,
Phil

25. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Philip,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

I'm a very happy customer

I'm a very happy customer. The watch was delivered and working perfectly! Everything went smoothly from responding to my initial questions to quick delivery. I won't hesitate to buy again. Thanks for the great customer service.

12. mai 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Johnny,

We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

Bought the watch i wanted

Bought the watch i wanted, super fast shipping which impressed me. 5 stars....

29. april 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Peter,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

Great and fast delivery

I wasn't too sure about this company at first but they had the watch I wanted at a great price so I tried them out. I received the watch earlier than expected and everything was great. The watch is beautiful.

1. april 2022
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Anton,

We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

Very fast shipping and responsive…

Very fast shipping and responsive customer care

14. desember 2021
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Jayashankha,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Vurdert til 5 av 5 stjerner

Excellent service on great watches.

1. desember 2021
Anmeldelse skrevet uten oppfordring
Logoen til CityWatches.ca

Svar fra CityWatches.ca

Dear Joseph,

We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@citywatches.ca

Best Regards,
Sally

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv