Quite pleased with it so far..
Quite pleased with it so far... let's play and win!
26. august 2026
Anmeldelse skrevet uten oppfordring
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
CitySpin is a US-focused gaming platform connecting players with popular games including FireKirin, Juwa, Game Vault, VBlink, Orion Stars, Panda Master, Ultra Panda, Milky Way, and more. We make it easier for players to discover games, get started, manage their accounts, and access player support in one place. Our goal is simple: make online gaming more straightforward, transparent, and user-friendly. CitySpin provides game guides, account assistance, promotions, referral rewards, and support resources while helping players understand how each platform works before they play. We’re focused on providing a reliable player experience, clear information, and responsive support from signup through deposits, gameplay, redemptions, and withdrawals.
Kontaktopplysninger
3,7
Middels
7 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I contacted support as they instructed…
I contacted support as they instructed me to below and this was the conversation-
Hello I was told to contact support on trust pilot about concerns I had
You · 3:35 PM
yes how can i help you?
Support · 3:36 PM
The games appear to be counterfeit. The pragmatic play games graphics are off and don’t operate like they’re supposed to, especially at 96% RTP version, not to mention they aren’t even available to the US. The 3 oaks games you have like queen of the sun aren’t even available from the provider anymore
You · 3:37 PM
And they too don’t operate as they normally did when they were available
You · 3:37 PM
How is this explained?
You · 3:37 PM
counterfeit? ghraphics? are you having any issue with deposit cashout or anything ?
Support · 3:38 PM
Also the 3 oaks games was under a different provider entirely on your site
You · 3:38 PM
ill let our technical team know about the issue and fix it
Support · 3:38 PM
That’s not really something that can be “fixed.” If it’s under a different provider entirely that means the game is a counterfeit
You · 3:39 PM
okay ill let my supervior know about this issue
Support · 3:41 PM
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Support attachment
You · 3:41 PM
That’s not 3 oaks. How do you explain that?
You · 3:42 PM
Sir we are just a agents and providers provider us games we have no control over rtp or how the games behave
Support · 3:42 PM
Photo
Support attachment
You · 3:42 PM
That’s the point. You’re paying for counterfeit games instead of paying the actual providers for their games
You · 3:43 PM
okay thank you for making us aware ill let my supervisor informed about this
Support · 3:43 PM
I’m a seasoned player, I play every day and know how the games operate. These are not the legitimate games. The graphics are off, they don’t pay or operate correctly, they’re under providers that shouldn’t be able to host them, etc
You · 3:45 PM
Ok I hope you can get it fixed
You · 3:45 PM
25. august 2026
Anmeldelse skrevet uten oppfordring
Give them a try with the generous welcome bonus
The customer service rep was patient and they paid me
24. august 2026
Anmeldelse skrevet uten oppfordring
Fun slot style games on the go are fun…
Fun slot style games on the go are fun but can be a bit pricey , City Spin has so many great valued promotions and giveaways I won't have to spend so much for some safe and fun entertainment
10. august 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.