City Guardians Ltd Anmeldelser 

30
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

This company is awefull. If I could leave minus stars I would. 1 star is way to generous. As Guardians we were being told again and again that we would have well over a year to stay. After 2 months... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I appreciate the understanding of the letting teams holding down the property for me I am so very grateful indeed You guys are my go to for letting and buying Cheers for making this dream a realit... Vis mer

Vurdert til 5 av 5 stjerner

The team at City guardians were amazing from start to finish. Advised me on how to get rid of the squatters in my property. Assisted with the legal aspects and secured until sold. I would highly recom... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I dealt with the manager for new business who was very professional in all aspects. The remedial works were carried out quickly and to a very high standard. All my questions were answered fully and... Vis mer

Informasjon om virksomheten

  1. Eiendomsforvaltning

Skrevet av virksomheten

City Guardians are reshaping the narrative of property management. We repurpose and protect vacant property from squatting, vandalism and theft while saving the owners tens of thousands of pounds in the process. We achieve this through our City Guardianship service – a high quality, low-cost living solution for key workers and local professionals – while ensuring the property is protected on a 24/7 basis. Contact us today to discuss your empty properties and arrange a free security appraisal.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

30 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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4,0

Alle anmeldelser

(30)

14 anmeldelser i de siste 12 månedene

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Vi gjennomgår den nå i henhold til rapporteringsprosedyrene våre.

Vurdert til 1 av 5 stjerner

Dishonest Company

This company is awefull. If I could leave minus stars I would. 1 star is way to generous. As Guardians we were being told again and again that we would have well over a year to stay. After 2 months of moving in I was given 28 days to leave. City Guardians were saying the building was unsafe and the fire service would serve notice very soon. This was not quite true tho and caused lots of panic as lots of people were scared. They then can changing the move out date and pressured people to move out earlier. Constant harassment
I smelled a rat so I contacted my local fire department and got the fire reports. While their were major issues and City Guardian did not want to address them as it would be expensive I was told no more notices were going to be served and there was no imminent danger to life. I was surprised with the dishonesty with City Guardians and told them this along with the fire report. They were not happy with me contacting fire department. I was told by City Guardians I now need to get my e scooter out of the building even though they allowed many people inc myself to have them. I was threatened multiple times with their solicitors. I checked this with the fire department and they confirmed this was being done out of spite. City Guardians even went into my room claiming to do a room inspection and took photos of it. They even lied and said I had it on charge. The last 3 weeks with City Gaurdians was like Hell. I suffered with lots of stress and anxiety as a result of the constant browbeating and this led to very high blood sugars as I am diabetic. I told them this but they were not interested. City Guardians kept reminding me my move out date even though I had not found any where to live. Their was absolutely no concern for my well being. Completely heartless. I contacted my council and 2 people from the housing department told me their was an agreement between the council and City Guardians that City Guardians will have to help people find accommodation. When I said this to City Guardiand they Completely denied this and said they have no responsibility. City Guardians have refused to give me my deposit back and when I speak to them they say it has been transferred to my new landlord. My new landlord have said they have had no money as of yet. City Guardians is by far the worst company I have ever dealt with. The constant lies and deception and lack or care for other human beings. The only thing they are concerned about is money 💰. Pure greed.
Disgusting. You ought to be ashamed of yourself!!!!!!!!

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra City Guardians Ltd

Mr Wade, thank you for the feedback. We are sorry your time at Terminus House ended the way it did, and we do not dismiss how difficult an unplanned move is.

We do need to correct the central point. Fire enforcement notices were served on Terminus House and remained in force. We put together a full remediation plan and were advised the notices would not be lifted even once that work was complete. Continuing to place guardians in a building under active enforcement was not something we were prepared to do. That is why every guardian received 28 days' notice, the period set out in the licence agreement you signed, rather than the far shorter notice a closure notice would have forced on us.

On the payment, it has been made in full and your new landlord has confirmed receipt. We are happy to send you that confirmation in writing.

Our monthly flat inspections are carried out with notice and are part of the licence terms. Where we identify a fire risk in a building already under enforcement, we act on it. We understand that felt heavy-handed at the time.

We did not agree with how you approached the licence you signed for affordable accommodation with us. We helped you anyway. You were offered alternative accommodation in two of our other buildings, and when those did not work for you we made a payment towards your onward move so that you had somewhere longer-term to go.

Vurdert til 4 av 5 stjerner

I appreciate the understanding of the…

I appreciate the understanding of the letting teams holding down the property for me
I am so very grateful indeed
You guys are my go to for letting and buying
Cheers for making this dream a reality for me🥰

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Service was fast and easy

Service was fast and easy. From the enquiry to the final documentation, Staff were amazing. Thank you, city guidance Ltd for the exceptional service.

16. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

working with city guardians

I’ve been working with city guardians on their projects for over a year now and they have been very helpful and professional in every aspect of their profession I couldn’t recommend them enough

5. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The team was so amazing

The team was so amazing, they helped me to understand the role of a guardian and helped to secure my house. Definitely will recommend City Guardians with my friends.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Supportive and helpful

City Guardians have made my stepson being able to move to his first ever own home possible. They have been professional, supportive, kind and the whole process has been easy. The team are wonderful and whilst my stepson finds his feet and gets used to his new life, I feel they are a great company for him to be part of. Thank you!

1. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Communication is key

The process to become a Guardian was streamlined, and Sarah and the team always kept me informed and were prompt in responding to questions via email and phone.
Overall, I had a very positive experience and would highly recommend City Guardians for their professionalism, expertise, and genuine care.

7. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. The whole process was clear and carried out extremely quickly by the friendly team. Fully recommended

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service so far...

Excellent service so far.... Very responsive and helpful as well as quick. I only viewed the property 2 days ago, and I should be collecting the keys later today...

21. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra City Guardians Ltd

Thanks for the kind words Paul, and looking forward to you joining the City Guardian family!

Vurdert til 5 av 5 stjerner

The city guardians are brilliant!

The city guardians have been absolutely brilliant with our property. Every time I’ve had any issue whatsoever, I’ve sent a text and it’s been sorted immediately which is much more reliable than any landlord situation I’ve had before. Would 100% recommend!!

13. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Couldn't recommend more!

The communication from the start has been fantastic. They were very understanding with my situation and did all they could to help me through the process. Couldn't of asked for a more helpful service.

1. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Five star service

Great service

8. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra City Guardians Ltd

Hi Marina, thanks for the feedback, always a pleasure working with you.

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