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CityDrinks Anmeldelser 12

•
TrustScore 3 av 5

3,0

Brennevinsutsalg
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Brennevinsutsalg
  2. Brennevinsbutikk
  3. Ølutsalg
  4. Vinbutikk

Skrevet av virksomheten

CityDrinks is the UAE’s fastest, most convenient, and most affordable online alcohol delivery platform. We offer the largest selection in the UAE with over 3,000 products — from premium wines, spirits, beers, and champagnes to bar accessories and glassware. Our mission is simple: make it easier than ever to enjoy your favorite drinks without leaving home. Whether it’s a weekday evening, weekend gathering, or a special celebration, CityDrinks ensures fast and reliable delivery straight to your door. We’re proud to offer VIP Express delivery in 60 minutes, free next-day delivery, and flexible standard slots to suit every schedule. Our transparent pricing, wide range of promotions, and exclusive deals make us the go-to choice for thousands of happy customers. More than a store, CityDrinks is about service you can trust — from ID-verified orders to guaranteed delivery times. If we’re late, we refund your delivery fee. Experience the smarter way to shop for drinks. Discover why so many people are switching to CityDrinks.

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

12 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Careful … Black Label is so different here

I started using Citydrinks in November 25 and largely my experience was great. Genuine quality and quick service.
However , my last two experiences on ordering Black Label order are greatly disappointing. During the first order , I thought may be my bottle could have been compromised by in house maid or someone of the services I could have hired. However at second order I had the same bad smell and quality was clearly doubtful. Since I had ordered two bottles , I didn’t bother opening another bottle. Then my wife travelled from india to Dubai she brought the BL pack from DDF. I compared the quality and voila - it tasted , smelled like it always did for me for the last 30 years- Superb. I then tried to compare the old bottle with the new one. The difference is very evident. Citydrinks just lost my trust and my respect.

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

POOR SERVICE 👎👎👎

We book order by 8pm today. We choose to Deliver around 11pm to 1am. We paid Already. Suddenly the Driver said Out of Location. Your Service Sucks 👎👎👎
Not Recommended 👎👎👎

7. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Quick delivery but not full order

While the delivery was quick I only received a quarter of my order and when I tried to follow up no one answered the call and I tried taking to an agent online. Waited for 10 mins before I gave up both times. No one called me back but there was a message asking me to “check the boxes!!!! I only received 1. There should have been more. Let’s see if they will actually reach out and solve this!!!

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

bad delivery experience

21. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CityDrinks

Hi Harsh,
We’re sorry to hear that your delivery experience did not meet expectations. We’d like to understand what went wrong so we can look into it properly and improve.
Please contact our support team with your order number and a brief description of the issue, and we’ll be happy to review it and assist.

Vurdert til 1 av 5 stjerner

They've got different rules with every…

They've got different rules with every delivery. Always a problem. So much so, that the delivery guy wadn't allowed to carry my delivery. I had to carry it myself. And every time there are changes. I would rather travel to JMK than rely on City Drinks next time.

16. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CityDrinks

Hi Anna,
Thanks for sharing your feedback. We’d like to clarify that delivery access rules are set by building management and local regulations, not by CityDrinks or our couriers. These requirements can vary by location and occasionally change, which can unfortunately affect how deliveries are completed on-site.
Our team always follows the rules in place to ensure compliance and safety for customers, staff, and building management. We’re sorry this caused inconvenience in your case and appreciate you taking the time to share your experience.
If you’d like us to look into this specific delivery and see how we can improve going forward, please feel free to reach out to our support team directly.

Vurdert til 1 av 5 stjerner

These people are scammers

These people are scammers. As many other shops they play with false advertisement. They inflate the original price and then show massive discounts. I appreciate the local rules are allowing this but I feel offended as a consumer. They do false advertisement on the refer a friend campaign but not mentioning at all what the bonus you get can be used for snd you end up with 5 aed discount rather than 20%. Scammers.

24. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra CityDrinks

Hi Fabio,
We take allegations of false advertising very seriously and would like to clarify a few points. CityDrinks does not inflate prices to create artificial discounts. All pricing, promotions, and referral incentives are applied transparently and in line with local regulations.
Our referral program provides a credit with clearly defined usage conditions (such as minimum order values or eligible categories), which are displayed at the time the promotion is offered. The final value of any discount depends on how the credit is used, not on misleading pricing practices.
We’re sorry to hear that the program did not meet your expectations, but we strongly reject the characterization of our business as misleading or deceptive. If you believe any specific promotion was unclear or incorrectly applied, we invite you to contact our support team so we can review the exact order and address it directly.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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