Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I had some problems signing up with Citycar, and it took a few days to get registered - it also took a few hours in total.
But once over that hurdle, Citicar is an amazing service, with cars all over the place, and perfect for short distance driving - which is incredibly cheap and reliable.
Longer distances are slightly more expensive, but still a wonderful option to have when needed.
My wife was directed by the doctor to the Emergency Room. So we took a city car to the ER in Jerusalem. Along the highway the car's engine let out a buzzing sound, which didn't bode well for the health of the car.
When we arrived at the ER, they referred us to hospital.
We returned to the car to reach the hospital as soon as possible.
However the engine failed to ignite.
I checked, none of the lights had been left on, neither had any of the doors been left open. There was no reason for the car battery to die out.
I re-locked the car with the code, and reopened it with the same code, to ensure that I was indeed using the correct code. But to no avail, the car refused to ignite.
Left with no choice, we left the car at the ER, and made our way to hospital as quickly as we could.
When we arrived at the hospital, a quick check showed that my wife had to be hospitalized.
However, as soon as I had a spare minute I called city car's breakdown department, and let them know what happened.
The agent then informed me THIS ALWAYS HAPPENS TO THEIR CARS.
He asked me to return to the car so that he could guide me as how to restart the engine.
I replied to him that I'm no longer with the car, and that I need to assist my wife with her hospital admission.
He responded that he will let the manager know.
The next day CityCar called me and charged me with returning the car to its original location, and for all the extra hours up until then!!!
I informed them that the car is broken and cannot be returned anyway, and as it is, I cannot leave the hospital.
The obstinate individual hotly denied any malfunction in the vehicle.
Any attempt to reason with him fell flat on my face.
They subsequently charged my credit card for: 1. The CityCar mechanic who went to check out the car (and validated the company's claim that everything was ok with the car...). 2. The additional hours. 3. A fee for not returning the car.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
