Circle Medical Anmeldelser 1 270

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Renee’s Aulisi is an amazing doctor. She’s attentive, patient, and easy to talk to. It’s because of her that I can live and cope with my diagnosis. My family and I thank you, girl!

Vurdert til 5 av 5 stjerner

Dr. Winslow was super nice and spent the time to get to know me. He did a very in-depth exam and asked questions about my overall health that I had never considered which was great. The process to ge... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Good Doctor. I am supposed to get a reimbursement from my insurance butCircle medical only gives the most minimal receipt. It does not even say what it was for, just the you paid circle medical. No le... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Circle medical is a wonderful place to deal with very professional very understanding. Been telling my family Doctor that I had problems that were getting pushed underneath the rug speaking with circl... Vis mer

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Informasjon om virksomheten

  1. Klinikk
  2. Lege
  3. Mentalhelsetjenester

Om Circle Medical

Skrevet av virksomheten

Primary care, around you.


Circle Medical

Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.

More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.

Circle Medical accepts most PPO insurance plans. No membership fees.


Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more

Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.

Book An Appointment

Easy access to exceptional care

Skrevet av virksomheten

We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.

Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Appointment

I had an appointment with Tonya. I could tell she was very knowledgeable and was able to provide the care I needed and answered my questions. She was very attentive and I didn’t feel she was trying to rush through to get to another appointment.

19. mai 2025
Vurdert til 1 av 5 stjerner

Still no update on their false claim to…

Still no update on their false claim to my insurance. They filed a claim with my insurance as if I was their patient and I’ve never been seen!! This is on behalf of my wife

15. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Circle Medical

Hi John, thank you for sharing your review, and we apologize for the delays. Your feedback is very important to us and we take all patient concerns very seriously. Our billing team is working hard to respond to all patient requests as quickly as possible in the order that they come in. If you still do not have a response from them, you can request to speak with the Patient Relations team and your message will be flagged to us right away. We would be happy to look into this further for you and investigate what happened.

Vurdert til 1 av 5 stjerner

Prioritizes profits over patient care

This place prioritizes profits over patient care. Treatment is delayed, and access is restricted to extract maximum profits
They advertise: "Appointments Online with Primary Care Providers. Same Day Appointments. “This is carefully worded to make prospective customers think they will get timely care. You’re charged a high consultation fee to see a nurse practitioner. They accept insurance but no appointments for insurance pay available. Just want cash pay that is without recourse. They can screw over the little guy but not the insurance company. Expect delays, unnecessary appointments, and lab tests before possibly receiving a one month medication prescription weeks or months later. Then more fees for refills.
Be cautious—their marketing doesn’t reflect the actual experience. Here for the big bucks not to provide relief.

15. mai 2025
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Svar fra Circle Medical

Hi there, thank you for taking the time to share your concerns. Your feedback is very important to us, and we read every response carefully to ensure we are continually providing the best possible patient experience. If you are a new patient, our intake process may involve 2-3 appointments, depending on the type of care you are seeking. This is to ensure that we have a holistic picture of your health before potentially prescribing anything. For insurance, we are a PPO clinic and accept most of the big insurance carriers. You can upload your insurance information directly in our app and see a list of in-network providers. If your insurance is not directly accepted, we can always provide an itemized receipt which you can then give to your insurance company for any possible reimbursement. For more information, and to answer any other questions you might have, we invite you to reach out to us directly via the chat system in our secure, HIPAA-compliant app and we would be happy to assist!

Vurdert til 5 av 5 stjerner

Wonderful

On time. Very important because you can’t get time back. Very professional staff and courteous. She was informative and answered all my questions. I was skeptical at first considering I have never done this before. I will do it again for this medical issue. Saved so much time and hassle.

13. mai 2025
Vurdert til 1 av 5 stjerner

Don't trust their estimates

The app told me that my appointments would be 100% covered by insurance, so I made two appointments for a prescription and a routine follow up. Then a month later I get hit with hundreds of dollars in bills because the appointments weren't actually covered. It's also a nightmare to try to book an appointment with the same doctor you had before, there's no easy search function for it despite them having a 'primary care' setting that flags this doctor as your primary.

8. april 2025
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Svar fra Circle Medical

Hi Amanda, thank you for taking the time to share your review, and we're sorry to hear about your experience. Your feedback is very important to us, and we take all patient concerns very seriously to ensure we are continually providing the best possible patient experience. We would like to know more about your billing experience to better understand what happened. If you can, please reach out to us via the chat system in our secure, HIPAA-compliant app. From there, you can get connected to our billing team who will be happy to investigate this further for you and determine any potential steps we can take to make things right.

Vurdert til 1 av 5 stjerner

Scammers

They waited 6 months after an appointment to tell me I had two days to reach out to my insurance or they were charging my credit card. They charged my credit card without providing any information as to why. Highly recommend staying away.

6. mai 2025
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Svar fra Circle Medical

Hello Brian. Thank you for taking the time to share your concerns, and please know that we truly value your feedback. At Circle Medical, once our patients’ insurance processes the claim for an appointment, our patients will receive an email notification containing an invoice for the appointment. If our patients have any concerns regarding the invoice they receive, we encourage our patients to contact their insurance provider or our Patient Care Team for further assistance. If you are able, please reach out via our secure, HIPAA-compliant chat on the Circle Medical App, and we’d love to look further into this.

Vurdert til 1 av 5 stjerner

I should have done more research on…

I should have done more research on this company before giving them a penny. I spoke to a few medical professionals friends/family after who said this place was a huge red flag. I immediately put a stop to my next appointment. The NP I was assigned to PETA was extremely rude. On my intake I guess I over spoke bc she quickly told me to stop talking and to only answer the questions. I was but guess I needed to cut it to only yes or no. Honestly it was a bit shocking how rude she was about it. I understand that most of these calls are from home but she had this weird beach background that wasn’t very professional. Very dissatisfied with this company. Also was told by friends who are pharmacists that not many pharmacies will honor and fill any Rxs from these Dr’s at this place.

8. februar 2025
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Svar fra Circle Medical

Hi there, thank you for taking the time to share your review. We take all patient concerns very seriously, and read each response carefully to ensure we are continuously improving. We're sorry to hear this has been your experience with our providers. We are committed to providing a compassionate and patient-centered experience, and we never want our patients to feel like they are not being heard or valued. In regards to prescriptions, we have a positive working relationship with a number of large chain pharmacies, as well as many local ones. We encourage you to reach out directly to us via the chat system in our secure, HIPAA-compliant app if you have any other feedback or complaints. We would be happy to address them and assist any way we can.

Vurdert til 1 av 5 stjerner

provider no show

provider no show, when requesting a reschedule the rep did not understand basic zoom and some how need multiple req for a reschedule will go elsewhere

28. april 2025
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Svar fra Circle Medical

Hi Alvin, thank you for your review. Your feedback is very important to us and we take all patient concerns seriously, reading each response carefully to ensure we are continuously improving. We're sorry to hear the provider did not show to your appointment. If you are still needing assistance with rescheduling, please reach out via the chat system in our secure, HIPAA-compliant app and request to speak with the Patient Relations team. Your message will be flagged to us right away and we would be happy to help any way we can.

Vurdert til 5 av 5 stjerner

Professional, convenient, personal

I was a little worried about whether I should try an online provider and also anxious about opening up about my concern that I may have ADD. The doctor was so professional and supportive and put me at ease. This was a very convenient and yet still very personal experience.

21. april 2025
Vurdert til 5 av 5 stjerner

Dr Woodhouse is amazing

Dr Woodhouse is amazing! She was extremely kind and very thorough. She was so patient and asked me many times if I had other concerns or questions for her. I will continue to see her and I highly recommend her to all

21. april 2025
Vurdert til 5 av 5 stjerner

Very positive experience

Lauren was extremely kind, sincere, and professional. She has a lot of questions pertaining to my diagnosis and offered great advice in a positive and caring way. She was a pleasure to speak to.

15. april 2025
Vurdert til 1 av 5 stjerner

Disappointed with Provider Brittany Laviana

NP Laviana administered a short 12-question survey before dismissing my concerns and sending me on my way. There was no discussion of my symptoms nor did she refer to the clinical diagnostic manual, which she could have used to inform herself on what I was experiencing. I could have taken a Google survey for free. I expected a professional review of my symptoms in exchange for my payment.

14. april 2025
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Svar fra Circle Medical

Thank you for taking the time to voice your concerns and share your feedback. We take all complaints seriously, and we would love to better understand what happened. Circle Medical strives to provide patient-centered care, and we are sorry to hear about your experience. If you are able, please reach out via our secure, HIPAA-compliant chat and ask to speak to the Patient Relations team so we can investigate this situation further.

Vurdert til 3 av 5 stjerner

Not a fan of the app

Not a fan of the app. Everything worked well overall. I just don't like how the app and the website are not integrated. I prefer to use a computer for these purposes. Many features are only available on the app. You can only book appointments, view documents, and use the chat function on the app. Also, rescheduling appointments is more difficult than it should be.

7. april 2025
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Svar fra Circle Medical

Hi Charles, thank you for sharing your review. We take all patient concerns very seriously and read each response carefully to ensure we are continuously improving. We hear your feedback regarding the website features, and we have already made great strides in adding more features to the web browser, but we will be sure to pass this along to our web development team. Thank you again for sharing your thoughts with us, and please feel free to reach out directly to our support team via the chat function for any other suggestions you may have!

Dette er Trustpilot

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