I absolutely love CH. It's a gorgeous pharmacy to visit when we are in Tralee and always have what I am looking for. The offers on hair care, skincare and supplements are not to be beaten anywhere. De... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered an Instax Mini camera bundle, for my daughters birthday. It arrived promptly, beatifully gift wrapped. My daughter was thrilled with it. Couldn't recommend this company high enough.
Great sale price on Joico products, delivery was quick & they even included a small sample product which was a nice touch.
I ordered a perfume online from ye and it was the most effiecent online delievery!Great experience ordering,very straight forward to do,arrived so quickly in perfect condition!The perfume was well wr... Vis mer
Informasjon om virksomheten
Om CH TRALEE
Skrevet av virksomheten
CH Tralee is a family-run pharmacy, beauty, and wellness store based in Tralee, Co. Kerry. Founded in 1967 by Patricia Chute and Fionán Harty, CH has grown from a local chemist into one of Ireland’s best-known independent retailers, now led by the second generation of the Harty family.
We offer over 18,000 carefully selected products both in-store and online at www.chtralee.com, ranging from skincare and fragrance to health, optical, and wellness services.
At CH, we’re passionate about customer care, expert advice, and bringing trusted brands to customers across Ireland. Whether you shop online or visit us in-store, we’re here to help you look and feel your best.
Our Promise to You
Skrevet av virksomheten
- Putting People First, Since 1967
- At CH Tralee, we’ve proudly supported our customers for generations. Whether you shop with us online or in-store, we’re here with expert advice, trusted products, and a team who truly cares.
Delivery & Collection You Can Count On
Free shipping on orders over €54.00 & free click & collect
Enjoy free delivery across the Republic of Ireland on orders over €54.00. Orders under €54.00 are charged €5.95. Delivery to Northern Ireland is €5.95, and UK delivery is €9.
Standard delivery time is typically 2–5 working days, though delays may occur during busy periods. We also offer a free Click & Collect service during store hours. Please allow 48–72 hours for processing.
For full details, visit our Delivery & Collection Information page.
Kontaktopplysninger
31 The Mall, County Kerry, V92 D79F, Tralee, Irland
- 066 712 1331
- customerservice@chtralee.com
- chtralee.com
4,8
Enestående
322 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very big delay in delivery
Very big delay in delivery. You despatched 26/1/26, An Post first messaged 27/1 and I did not receive package until Wednesday 11/2!!! Very much outside usual timelines experienced previously with you.
27. januar 2026
Svar fra CH TRALEE
Hi Mary,
Thank you for your feedback. We completely understand how frustrating a delay like this can be. Your order was placed and dispatched from CH Tralee on 26/01/26. After that, it was with An Post, and according to their tracking, the delivery unfortunately experienced unexpected delays.
Once parcels are with An Post, we don’t have control over transit times, but we’re always happy to assist with tracking or any enquiries if needed.
Most parcels are usually delivered within 1–2 business days, so we’re very sorry that this wasn’t your experience and sincerely apologise for the inconvenience.
We hope your next experience with us is much smoother, and thank you again for your patience.
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi,
Thank you so much for your kind words! We’re delighted to hear you enjoyed the quick delivery and found great value with your order. We really appreciate your support and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi Noreen,
Thank you for your review! We’re glad to hear you’re happy with the value and timely delivery.
We appreciate your support and look forward to serving you again.
Kind regards,
The CH Tralee Team
Great value, speedy delivery
Really good deals, have gotten different opens over time for half the price of other shops. Items dispatched abd delivered very quickly
3. februar 2026
Svar fra CH TRALEE
Hi Bonnie,
Thank you so much for your kind words! We’re delighted to hear you’ve enjoyed our deals and that your orders are dispatched and delivered quickly.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
The staff so frieny and nice
My husband liked the breakfast, but I am a vegetarian, and the choice was limited. Dinner could have been hotter. There was an issue with the heating in the bedroom. The staff were all so helpful and nice. We really enjoyed the music in the bar.
27. januar 2026
Svar fra CH TRALEE
Hi Mary,
Thank you for taking the time to leave a review. It looks like this feedback may have been intended for a hotel or restaurant, as CH Tralee is a pharmacy based in County Kerry.
If this was posted in error, no worries at all, it happens! If you did have an experience with our pharmacy or team that you’d like to share, we’d be delighted to hear it.
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi Aideen,
Thank you for your lovely review! We’re delighted to hear your items arrived quickly and exactly as ordered.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi Andy,
Thank you so much for your review! We’re thrilled to hear you’re happy with the price and fast shipping.
We really appreciate your recommendation and look forward to serving you again soon.
Kind regards,
The CH Tralee Team
I love the Shiseido brand and find it really suits my mature skin.
I love the Shiseido brand and find it hard to source it in Cork, so was delighted to see I could buy it on line from ch. Tralee. Got my foundation two working days from the date I ordered, very happy with the product.
31. januar 2026
Svar fra CH TRALEE
Hi Miriam,
Thank you so much for your lovely review. We’re delighted to hear you love the Shiseido brand and that it suits your skin so well. It’s great to know you were able to source it easily online with us and that your order arrived quickly.
We really appreciate you choosing CH Tralee and hope to look after you again soon.
Kind regards,
The CH Tralee Team
Excellent service and value and the…
Excellent service and value and the little sample a lovely touch 🥰
31. januar 2026
Svar fra CH TRALEE
Hi Eimear,
Thank you so much for your kind words, we’re delighted to hear you were happy with the service and value, and that you enjoyed the little sample
We really appreciate you taking the time to leave a review and hope to see you back with us again soon.
Kind regards,
The CH Tralee Team
Great website
Great website and always quick for delivery will be back many more times
30. januar 2026
Svar fra CH TRALEE
Hi Lot,
Thank you very much for your lovely feedback! We’re delighted to hear you enjoy our website and that your deliveries arrive quickly. We really appreciate your support and look forward to welcoming you back to CH Tralee many more times.
Kind regards,
The CH Tralee Team
Everything perfect .Thank you:)
31. januar 2026
Svar fra CH TRALEE
Hi Paulina,
Thank you so much for your lovely review, we’re delighted to hear everything was perfect
We really appreciate you taking the time to share your experience and hope to welcome you back to CH Tralee again soon.
Kind regards,
The CH Tralee Team
Thank you for the samples and for…
Thank you for the samples and for wrapping all the items for my sister's birthday. It was not expected and made it extra special her.
29. januar 2026
Svar fra CH TRALEE
Hi JC,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that the samples and gift wrapping helped make your sister’s birthday extra special that really means a lot to our team.
We’ll be sure to pass your kind words on, and we hope your sister enjoyed her treats!
Thanks again for shopping with us.
Kind regards,
The CH Tralee Team
Such a lovely business and the girl I…
Such a lovely business and the girl I dealt with was so helpful in every way.
27. januar 2026
Svar fra CH TRALEE
Hi Rita,
Thank you so much for your kind words! We’re thrilled to hear that you found our team helpful and enjoyed your experience with us. Your support really means a lot!
Kind regards,
The CH Tralee Team
Great service, fast & efficient.
My 2nd time ordering g from CH Tralee. Great service. Competitive prices. Relatively quick turnaround.
27. januar 2026
Svar fra CH TRALEE
Hi Claire,
Thank you for your lovely feedback! We’re delighted to hear you’re happy with our service and quick turnaround. It’s fantastic to have you back for a second order, and we look forward to the next one!
Kind regards,
The CH Tralee Team
Wonderful service and very fast easy to…
Wonderful service and very fast easy to order no problems Thanks
27. januar 2026
Svar fra CH TRALEE
Hi Rita,
Thank you for sharing your experience! We’re so pleased to hear you found ordering easy and enjoyed our fast, reliable service. Your kind words mean a lot to us!
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi Nora,
Thanks so much for your feedback! We’re delighted to hear you were happy with the fast delivery and great value. We really appreciate your support and look forward to your next order!
Kind regards,
The CH Tralee Team
Amazing
CH is the most amazing find the selection and price of items is just fantastic well done ch chemist
27. januar 2026
Svar fra CH TRALEE
Hi Margaret,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying our selection and prices. It means a lot to the team to hear such kind words — we really appreciate your support!
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi Michael,
Thank you for taking the time to share your experience! We’re glad to hear that ordering was easy, your delivery was quick, and everything arrived well packed. We really appreciate your support and hope to serve you again soon!
Kind regards,
The CH Tralee Team
Svar fra CH TRALEE
Hi Anne,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our service and value. Feedback like yours really motivates the team to keep delivering the best experience for our customers.
We look forward to seeing you again soon!
Kind regards,
The CH Tralee Team
Rude security guard
Lovely shop and workers however the security guard there is horrible and follows customers and confronts them rudely, I'm a regular who spends a lot of money here however I was rudely confronted for using a few testers and was accused of coming everyday spraying 15 perfumes a day when I go weekly at maximum and minimally use the testers, I usually purchase the products I test as well. It wasn't a welcoming experience and I feel anxious each time I enter when it was once my go-to. The service workers are always friendly but that man should not go beyond his job and confront little girls for using testers its ridiculous. I'd understand and listen if told once nicely to stop using testers or do one spray at most especially for the expensive ones (already have been using them leniently) however no such warning was given and first interaction was a threat and accusation which was very unwelcoming and caught me off guard. I told a supervisor about the situation but Im almost certain nothing was done to fix the situation and he had no consequences for his actions as it was evidently an emotional outburst. Very disappointing experience as I used to love to shop at this store.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra CH TRALEE
Hi,
Thank you for taking the time to share your experience. We’re very sorry to hear that your recent visit left you feeling uncomfortable and anxious. That’s certainly not the standard we aim for, especially for a valued regular customer.
We take feedback like this very seriously and would really appreciate the opportunity to speak with you directly and address this properly. If you’re happy to do so, please feel free to call into the shop at a time that suits you and ask for the store manager, who would welcome the chance to listen and follow this up with you personally.
Thank you again for bringing this to our attention, and we hope we can restore your confidence in shopping with us.
Kind regards,
The CH Tralee Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.