Christmas Trees Direct Anmeldelser 

Delivered to door and is a beautiful Fraser Fir. Love it, looks great up

Trees turned up on time (although a day early) and look great. Customer care team were good as well. Thanks for a great service.

Ordered a 5ft living pot blue spruce Christmas tree and it’s absolutely beautiful. Only downside was a 15 minute notification of delivery date and time. Unfortunately I wasn’t in when the tree was delivered! It was left on my front patio partially hidden by two wheelie bins! Luckily I came home within 30minutes!

Tree fresh and good shape Third year we have purchased.

The potted tree itself was nice but totally root bound in its tiny pot. The £9.99 pot I purchased was pathetically small and flimsy and very similar to the pots you buy bedding plants in. Totally unsuitable to replant the tree into and support its weight safely in my opinion.

Took so long to deliver. I actually emailed them and they said they sent it. Then next day emailed them again and said would give me a refund, so had obviously not sent it. Still have not received my refund. Would not recommend.

The tree was delivered at time expected.
The tree was very well packaged and I am really pleased with it.i am looking forward to planting her in my garden after Christmas ❤️

Excellent,

Great tree, poor delivery service!
The tree is great, however the pot it can in was broken and the pot cover was insufficient to cover the pot, I paid extra for 1-2 day delivery and it came 4 days later!!

Plant totally unsupported and fell apart..
Top heavy and very badly potted..

Service was easy to use. Tree arrived before expected date and was a lovely size and shape. Really happy, looks great.

The graveside arrangement is extremely expensive for what it is as is the door wreath.

The Christmas tree arrived during the scheduled delivery period in good condition. Secure packaging and yet easy to remove the tree from the box and wrapper.

A Wonderful Christmas Tree. Arrived in perfect condition and timely. It has the most wonderful proportions and smells divine. I am so so so happy. Thank you

Exceptional quality tree, fast delivery

My tree arrived on time and is beautiful.

Easy to buy. Delivery good. Lovely tree. Healthy and nice shape.

1. The tree didn’t come on the day I was told - I waited in all day and night!
2. I was messaged to say it would come on the next day - I waited in on the next day and it came early afternoon!
3. The box was broken as if it had been dropped or packed in the vehicle badly.
4. it wasn’t a DX van but an old unmarked white van!
5. It is heavy package perhaps that is why the courier was not personable.
6. The tree was half out of the black bucket revealing my concern it is not pot / container grown but rather placed in a pot!
7. The tree is a very nicely shaped good looking tree - for which I am grateful - (conscious I’m sounding negative) and fits the description in your online catalogue!
7. I don’t understand why I was encouraged to purchase another bucket for the tree - since the tree doesn’t fit in it!
8. I have placed the tree outside our house - in a spot where we intend to plant it!
9. I’m sure with lights on it will look very festive - we’re dressing it with lights tomorrow with our grandchildren!
10. After Christmas my wife and I will attempt to plant the tree in the garden where hopefully it will blossom a little more and be a healthy growing tree - time will tell!
11. Thank you for advertising on line - I had not thought to look for a tree this way previously!
12. Finally - to affirm - the tree is very beautiful - I’m glad we have it - but perhaps the packing and delivery service could be improved!

Happy Christmas
Stewart

Dreadful service
Delivery only after 4 attemps. False information provided by DX couriers Christmastrees direct as
Provider were completely indifferent, made no effort to resolve matter,offered no apology
Will never use them again

beautiful tree in beautiful conditio and arrived very quickly