It was a very difficult and emotional discussion but the lady at Fyfes Funeral Parlour made every decision so easy and comfortable. She listened and was very experienced in her job, made me feel a lo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
i knew what i wanted and the director talked me through very patiently and when finished i knew that i would get exactly what iwanted.The whole procedure was perfect.
We Chose Pink’s Funeral Walingham (Choices) because we had used them before for my farther and also we have made a plan for my mother when it’s needed. As the service was so good and the lady was so h... Vis mer
Selskapet har svart
They made the experience totally hassle free and explained the details very well the staff were excellent and no question went unanswered
Informasjon om virksomheten
Skrevet av virksomheten
Our Funeral Plans enable you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising. Choice Funeral Plans can be purchased direct, or they can be purchased in funeral homes which are operated by the Funeral Partners Group. Funeral Partners is a network of Funeral Directors throughout the UK, most of which are well-established local firms. Some of our businesses have been around for over 300 years.
A plan to suit you
Skrevet av virksomheten
- Our Funeral Plan allows you to make arrangements for your funeral, which may protect your loved ones from uncertainty about your final wishes and risks of rising costs for these services.
Kontaktopplysninger
46 The Terrace, TQ1 1DE, Torquay, Storbritannia
- 01803 298 243
- info@choiceplan.co.uk
- choiceplan.co.uk
4,9
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926 anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 83 % av de negative anmeldelsene sine
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Svar fra Choice Funeral Plans
Dear Robin
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Svar fra Choice Funeral Plans
Dear Dawn
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Svar fra Choice Funeral Plans
Dear Tina
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
i would like to say the man that me 10…
i would like to say the man that me 10 June was great he went through all the plans and i pick the i like he was very helpful.
Thank You. very much.
10. juni 2026
Svar fra Choice Funeral Plans
Dear Stephen
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
no hard sell i was put at ease and was…
no hard sell i was put at ease and was given good answers to all my questions so i think that this was a very good choise
26. juni 2026
Svar fra Choice Funeral Plans
Dear Mr Ryecroft
Thank you so much for taking the time to leave us a review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Was really easy to go through plenty of…
Was really easy to go through plenty of information to guide me to the right plan for us.
23. juli 2026
Svar fra Choice Funeral Plans
Dear Maria
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Extremely friendly and helpful…
Extremely friendly and helpful representative Jennifer from Bexley Funeral Services who arranged a Pre-paid Direct Cremation for my elderly mother who has been admitted to an aged care home.
A Choice Cremation Plan was arranged after fixing issues with me living in Australia
4. juni 2026
Svar fra Choice Funeral Plans
Dear Steve
Thank you so much for taking the time to leave us a 5 star review.
We’re pleased to know that you had a positive experience with Bexley Funeral Service and that you were impressed by the service you received from Jennifer.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Friendly and professional staff who…
Friendly and professional staff who made the process easy
26. juni 2026
Svar fra Choice Funeral Plans
Thank you so much for taking the time to leave us a review.
If there is anything more we can do to improve your experience or if you have any further suggestions, please feel free to reach out.
Warm regards,
Choice Funeral Plans
We got my plan through one of our local…
We got my plan through one of our local funeral directors. It was very easy to do and was explained quite well.
12. juni 2026
Svar fra Choice Funeral Plans
Dear Julie
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
I just popped in to enquire about a…
I just popped in to enquire about a funeral plan. The staff had time to talk to me and gave me a very informative brochure to read at home. I then made an appointment and there was no fuss to complete the paperwork. The staff were brilliant, especially the manager who helped with the form. Plus it was cheaper than other funeral directors
12. juni 2026
Svar fra Choice Funeral Plans
Dear Paula
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and simple process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Everything was conducted in a friendly…
Everything was conducted in a friendly and courteous manner
25. juni 2026
Svar fra Choice Funeral Plans
Dear Frederick
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Svar fra Choice Funeral Plans
Dear Linda
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and straightforward process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
It took more than a week for you to…
It took more than a week for you to acknowledge receit of my payment and I had to continually chase the funeral director to get confirmation that the plan was going to be put in place.
26. juni 2026
Svar fra Choice Funeral Plans
Dear Mike,
Thank you for taking the time to share your feedback. We value all feedback from our customers, as they help us review and improve our services.
We sincerely apologise for the frustration you experienced while trying to obtain confirmation that your bank transfer payment had been received. We understand the importance of timely and clear communication, and we regret that this did not meet the standard you should expect from us.
Following our recent discussion, we are pleased that we were able to clarify the situation and confirm that all of your documentation has now been received. We are also delighted to hear that you are satisfied with the support provided by your Funeral Director and that Jude was able to address your concerns and provide a full explanation.
We appreciate you taking the time to speak with us and allowing us the opportunity to resolve the matter. Your feedback is invaluable in helping us improve our service, and we thank you for your patience and understanding.
Warm regards,
Choice Funeral Plans
They were very knowledgeable and really…
They were very knowledgeable and really helpful and it was all sorted out for us . Really nice
25. juni 2026
Svar fra Choice Funeral Plans
Dear Anne
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
We were made to feel at ease and as…
We were made to feel at ease and as this was a plan for my brother who has special needs and isn't able to sort his plan out himself we were helped with what would be best for him so a big thankyou to Chris whites and to the staff that were very helpful
1. juni 2026
Svar fra Choice Funeral Plans
Dear Anna
Thank you so much for taking the time to leave us a 5 star review.
We’re pleased to know that you had a positive experience with Chris White Funeral Directors.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
I found the service patient and…
I found the service patient and understanding and I can contact them at any time to make changes or just ask questions.
15. juli 2026
Svar fra Choice Funeral Plans
Dear Kate
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Svar fra Choice Funeral Plans
Dear Gary
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Totally professional.
10. juli 2026
Svar fra Choice Funeral Plans
Dear Clive
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Taking out a Choice funeral plan.
I have used the same funeral directors for my parent's funeral's it is only fitting that I use them today for my funeral arrangements. They have been excellent in providing service and comfort at the time of bereavement. Taking a policy out with Choice early gives me comfort that everything is in place without having to worry about costs.
8. juni 2026
Svar fra Choice Funeral Plans
Dear David
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Svar fra Choice Funeral Plans
Dear Mrs Ratcliffe,
Thank you for taking the time to share your feedback. We value all feedback from our customers, as they help us review and improve our services. We are sorry to hear that you remain disappointed with the outcome.
Following the concerns you raised, we carried out a thorough review of the matter and provided a detailed written response explaining our findings and the reasons behind our decision.
Our priority is always to act in the best interests of the families we support. We only work with funeral homes that have an established contractual relationship with us and that we are satisfied consistently meet, and often exceed, the standards and requirements we expect.
We appreciate that this was not the resolution you had hoped for, and we are sorry for the disappointment this has caused. We hope that our written response has provided clarity regarding the circumstances and explained the reasons for our position.
If you would like to discuss this further with us or have any questions regarding our response to you, please do get in contact with us on 01803 298243 where we will be happy to assist you.
Warm regards,
Choice Funeral Plans
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