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ChocZero Anmeldelser 13

•
TrustScore 3.5 av 5

3,4

Godteributikk
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Godteributikk
  2. Håndverkssjokolade
  3. Sjokoladefabrikk
  4. Sjokoladebutikk
  5. Konfektforretning
  6. Engrosforhandler av konditorvarer

Skrevet av virksomheten

A candy shop making zero sugar chocolates, cookies & more 🍫 Traditional small batch candies made gluten free. Monk fruit sweetened 🌱

Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

13 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

I just received my order of bark bars…

I just received my order of bark bars and jollies cookies. They are heavenly delicious! I love the packaging and the nice tote with ice packs it came in too! I am a customer for life! Ty, ty

26. mai 2026
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Svar fra ChocZero

Thank you so much for your kind review! 💕 We’re absolutely thrilled to hear you’re loving the Chocolate Bark and Jollies! 😊

We’re also so happy to hear you loved the complementary cooler and ice packs. We put a lot of care into making sure everything arrives in great condition.

Thank you again for your support! 💖

Vurdert til 5 av 5 stjerner

Had a problem ordering and got angry

Had a problem ordering and was going to leave a bad review. However, I put my big boy pants on and waited patiently for support to get back to me via email. Choc Zero took care of my issue and I am happy to say I will be a return customer buying more guilt free chocolates in the future. Thank you Choc Zero!

4. mai 2026
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Svar fra ChocZero

Thanks so much for your review! We know ordering issues can be frustrating, which is why we have a great team on hand to help with any issues quickly. We are happy to hear everything was resolved and that you’ll be coming back for more goodies. Thanks again for your support and kind words! 🍫

Vurdert til 5 av 5 stjerner

These products are amazing

These products are amazing! Until now I've never found low carb products that taste great, have great texture and zero side effects like so many of the other ones out there. I also want to say that the negative reviews of this company seem petty and unjustified, based on my personal experience.

26. april 2026
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Svar fra ChocZero

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’re enjoying the taste and texture of our goodies 🍫

We truly appreciate you taking the time to share your experience and supporting us. 😊

Vurdert til 1 av 5 stjerner

The size of the product has decrease majorly.

The products are pretty good but the product has shrunk in size....Big time. I use to order 100 to 200 dollars a month. I can not afford to pay this for such a small amount of product. the Jollies blew me away. I had some old ones and we compared. It is crazy what they are doing. Choc zero let me know when you back to normal size and I will buy them again. Until then sorry I can't afford you. I will let my friends and family know also.

17. april 2026
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Svar fra ChocZero

Thanks for taking the time to share your feedback 💕

I wanted to first reassure you that our products have not shrunk. While the number of cookies per box has changed (from 20 to 16), the total weight hasn’t. We recently updated the recipe so each cookie contains significantly more chocolate—we actually doubled the chocolate filling in the Jolies based on customer requests. Because chocolate is heavier, 16 of the new cookies weigh the same as 20 of the previous version.

So while the count is lower, you’re still getting the same 8oz of product—just with a richer, more chocolate-filled experience. We’ve also kept pricing the same despite chocolate being a more expensive ingredient.

We always listen closely to customer feedback, and the changes we made to the Jolies came directly from what people told us they wanted. That said, we understand that changes can feel frustrating, especially when you’ve been a loyal customer, and we truly value the support you’ve shown us in the past.

We hope this helps clarify things, and we appreciate your support. 🍫

Vurdert til 5 av 5 stjerner

Delicious products!

I've been buying choczero for years and always forget to write a review! They have tons of awesome products. My top favorites are the carmels, marshmallows, freeze dried marshmallows, fruit chews, and milk chocolate almond bark that I think they quit selling because I can no longer find it. Their syrups are awesome, basically any chocolate candy is awesome. The only thing I could do without is the candy bars and cookies.

6. februar 2026
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Svar fra ChocZero

Thank you so much for leaving a review! 😊

We’re so happy to hear you love our goodies. And good news — the milk chocolate almond bark is still being made and is available on our website right now! 💛

Thanks so much for your support, it really means the world to us. ☺️

Vurdert til 1 av 5 stjerner

They lie

Choczero states they will make any order right if you are not satisfied. They call it a “happiness guarantee” 🙄. Contacting them will only result in them insulting you and finding a reason not to honor their “guarantee”. If they lie about their stated guarantee, makes you wonder what else they are lying about…

1. september 2025
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Vurdert til 1 av 5 stjerner

I asked them to provide a certificate…

I asked them to provide a certificate confirming that the chocolate contains no sugar (important for diabetics). Instead of sending proof, they replied that they had no such certificate and then canceled my order with the reason “fraud.” That is highly suspicious behavior and raises serious concerns about what they might actually be putting in their chocolate.

8. september 2025
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Svar fra ChocZero

Thank you for your review. We wanted to clarify, all of our ingredients and full nutritional information are clearly listed and accurately detailed on our website. We are always transparent about what goes into our products so customers can make informed decisions.

Your order was not cancelled due to your question about ingredients. It was cancelled because the purchase was identified as intended for unauthorised commercial use, which is against our terms of sale.

We take product transparency very seriously and all ingredients are clearly displayed on our website and packaging.

Vurdert til 3 av 5 stjerner

The 92% Dark Chocolate is rich

The 92% Dark Chocolate is rich, smooth, and surprisingly tasty for such a high cocoa content. But the packaging? Way over the top. It's individually wrapped in layers—plastic, foil, and a fancy outer box that feels more like a gift than a grocery item. For a product that feels like it should appeal to eco-conscious consumers, the waste is disappointing. Delicious, yes—but it leaves a bad taste when you see how much trash is left behind.

15. juli 2025
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Svar fra ChocZero

Thank you so much for taking the time to share your thoughts — we’re truly glad to hear you enjoyed the rich flavor of our 92% Dark Chocolate 🍫

We completely understand your concerns about packaging, and we appreciate you raising them. Our decision to individually wrap each piece is very intentional. It helps with portion control, keeps every piece fresh until the moment you’re ready to enjoy it, and makes it easy to pop one into a lunchbox or purse for a treat on the go — without needing to open (and finish) the entire box at once.

That said, sustainability is incredibly important to us. The outer box, inner tray, and foil wrappers are all fully recyclable. The only component that isn’t currently recyclable is the thin film that seals the tray.

Thank you again for your honest review and for supporting our chocolate 💛

Vurdert til 4 av 5 stjerner

Great Products, Shipping Issues, But Excellent Customer Service

I absolutely love all of ChocZero's products, including their chocolate, candy, cookies, jams, and syrup! Everything is delicious and perfect for my low-carb lifestyle. Unfortunately, my recent order arrived melted due to slow shipping with USPS. It took too long to arrive, and the chocolate was affected. However, their customer service was fantastic—they quickly issued me a refund for the melted chocolate. While I hope they offer better shipping options to avoid this in the future, I’ll definitely continue buying from ChocZero because their products and service are top-notch!

1. september 2024
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Svar fra ChocZero

Hi there! Thank you so much for your review! 💛 We’re absolutely thrilled to hear how much you’re enjoying our products and that they’ve been a great fit for your low-carb lifestyle.

We’re truly sorry that your order arrived melted due to the USPS shipping delay. While we do our best to mitigate against this by adding ice and insulation, delays—especially in warmer weather—can sometimes take a toll. We completely understand how disappointing that can be.

That said, we’re so glad our customer service team was able to make it right quickly! Taking care of our customers is just as important to us as making delicious treats.

Thank you again for your continued support—it truly means the world to us! 🍫✨

Vurdert til 4 av 5 stjerner

ChocZero Pumpkin Spice Syrup--Lots of Nutmeg!

I love pumpkin-spiced coffee in the Fall and was very excited to see ChocZero offer a monk-fruit-sweetened-only syrup in such a large bottle (25.4oz/750ml) at only $8.99. When I tried it, I expected a full pumpkin flavor, which it has, but I didn't expect as much spice. So this syrup has a lot of nutmeg! I learned to use it sparingly (about 3/4 capful per 12 oz mug), and the pumpkin and spice evened out better. Overall, I would remind anyone using it that it has a FULL spicy flavor. If you really like cinnamon, ginger, clove, and nutmeg, then you will love Pumpkin Spice Syrup! But I would repeat -- be aware of the strength of the nutmeg and clove and use sparingly. It has a smooth pumpkin flavor and a tangy spice flavor, but a little bit of this syrup goes a long way. So the concentrated spice just basically makes your bottle last longer! (I subtracted one star for the cups of coffee I threw away while learning to use a lot less of this syrup than other ChocZero syrups.)

25. august 2024
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Svar fra ChocZero

Thank you so much for your thoughtful review! We love hearing from fellow pumpkin spice fans. We wanted to create a syrup that hits the classic Fall flavors of cinnamon, ginger, clove, and nutmeg but totally understand everyone's taste buds are different so apologize if it was a little too spicy for you.

For anyone trying it for the first time, we recommend starting with 1 teaspoon or less, then adjusting until you find your magic sweetness/flavor ratio.

We’re sorry a few cups were sacrificed while finding that sweet spot, but we’re so glad you stuck with it and found a balance that worked for you.

Thanks again for sharing your experience ✨

Vurdert til 5 av 5 stjerner

I love ChocZero!

This company has great products, and their customer service is amazing. They go above and beyond to make sure their customers are satisfied. I have been ordering chocolate from them regularly for about a year and a half and have never had a bad experience. This is truly my favorite company to order from.

5. april 2024
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Svar fra ChocZero

Sorry it took us so long to reply. We hadn't realized TrustPilot were gathering reviews. Thank you so much for your kind words! We’re thrilled to hear that you love our products and customer service. It means the world to us to have such supportive customers. We look forward to continuing to bring you delicious treats! 🍫❤️

Vurdert til 5 av 5 stjerner

Great stuff

I really enjoy this company and their products. I purchase from them regularly. The shipping is fast and the customer service has been responsive. It is like a little treat for me to place an order there. I really appreciate that they sweeten with monk fruit and product quality seems to be important for them. I also like that they are trying to fill a major gap in the market where more keto products are needed and they are always coming up with some new product I didn't know I needed.

24. november 2023
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Svar fra ChocZero

Hi there! Sorry it took us a little while to reply, we've only just discovered TrustPilot was receiving reviews for us! ⭐️

We really appreciate you sharing your feedback. It’s so great to hear that our products feel like a little treat—that’s exactly what we hope for. We’re always experimenting with new ideas too, so it’s amazing to know it’s hitting the mark. Thank you again for your support, and we hope you will continue to enjoy all our goodies. 🍫

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