Chill Chair Anmeldelser 

I recently purchased a massage foot stool from Chill Chair, and I couldn’t be more impressed. After about four weeks of use, I encountered a minor issue with the product. I reached out to their customer service, and I was blown away by how responsive and helpful they were. They quickly asked for a video of the issue and, once received, they promptly sent me a brand new replacement within a week. Throughout the entire process, they kept me updated and made everything smooth and stress-free. I highly recommend Chill Chair for their outstanding service and quality.

The ottoman exceeded my expectations and the customer service was pleasant. Highly recommended. Considering the chair for my home office. Husband loved his anniversary gift!

My chair has not arrived yet, however the experience with Rey and the team has been first class from the start. I was unsure about making a purchase at this price point, but their clear communication and genuine support made the decision easy. I will update this once the chair is delivered, although based on the service so far I am expecting it to be a ten out of ten.

We ordered our first sole mate foot massager last Feb for my neuropathy &planter fasciitis oh my goodness it did wonders for both. I use it regularly AM & PM . It just suddenly quit & Chill Chair got right on it & sent a new one. Practically instantly. We definately recommend this company above anything else!!!!

Havent tried the chair yet as it has just came. But Chill customer service is how customer service should be. Had a few questions and bam they were on it..excited to try it..

Order #37362
I purchased a chill soul mate.
The customer service is exceptional. I’ve not come across another company like this. I had emails on the status of my purchase from factory to door. I then received emails on the condition of my arrived purchase. The constant checking in to make sure I’m completely happy with the transit time, condition on arrival, and the working condition has been so impressive.
I’ve read the other reviews on here and ‘Chill’ are doing a great job.
The Soul Mate massage footstool is absolutely amazing. The quality of build is really good. The operation of the massager is quite simply the most impressive and addictive experience of my long hard day. Unwinding after a 13 hour shift with my feet in the Soul Mate is so addictive and relaxing.
I’m a size 9 and there is plenty of room inside. There are 3 settings for intensity. The 1st setting is very nice with a few moments of intensity lasting a couple of seconds each. The 3rd is obviously more intense and really squeezes your feet but this is my favourite. My partner prefers the 1st and finds the other settings painful. I suppose we are all different and each have different requirements from a massage. Some prefer it intense and others gentle. Soul Mate has balanced it well to meet all preferences.
10/10 Chill.
I’m definitely going to be buying more products from Chill.
Bardzo Dobrze!

I'm happy with my Chill Chair. I purchased it due to my back issues. The massage setting are amazing!

Their customer service is second to none. Updated along the way of packing, shipping and delivery but then follow ups afterwards. I had an issue with my Sole Mate and they were so quick with responding and sorting the problem. While I’ve been away and not contactable, they’ve been great in keeping me posted on how it’s all going!
Other e-commerce, take note. 10/10 customer service! Cannot fault them!

I have been so ill . Low oxigen . On cpap.(breathing machine at night ) Feet going numb and hands . Bones aching all over . Had an operation really really low on energy . Only had it 12 days god I feel alive again . They say our feet are connected to everything in our body . It’s Brillient and because it’s in your room you use it . Love it . 5stars from me 🙌

I recently purchased a product from Chill Chair and encountered a minor defect. I reached out to their support team, and they handled the situation promptly and professionally. They arranged a replacement with no issues at all. I’m very satisfied with their customer service and would confidently recommend them.

Excellent product and impressive customer support that goes above and beyond. They spent extra time and energy to make sure my problem was resolved.

Extremely responsive customer service. I purchased a chair about a year ago and it recently stopped working. The Customer Service Rep, Emma went above and beyond to trouble shoot the issue, arrange for a new motherboard to be sent and ensure that I had all the steps needed to replace it. Highly impressed with their customer service.

I ordered the Sole Mate which arrived quickly by DPD. Slight issue with the product but I was able to email customer service who were able to offer the solution.

Great product itself, as my feet are given an intense massage, and brilliant after care customer service if you need it.

The Chill Chair is the best upgrade I’ve made for my home office—it’s cozy, looks sharp, and the massage features really help me unwind at the end of the day. When I ran into a small hiccup, Emma and Rey from customer service were quick to help and super kind, making the whole experience smooth and hassle-free. I’m really happy with this chair and the support I got; highly recommend it to anyone needing comfort and great service.

The product was of very high quality, and their customer service was excellent, very helpful and prompt!

Purchased the chill chair sole mate. Unfortunately the heat function did not work from day one. I reached out to customer support and within a few days i had a new chair.
I have had life time issues with my clubbed feet and this massager has helped significantly reduce the pain i have when walking. Highly recommended and thank you.

I can’t even lie — these two have become essential parts of my routine. The Chill Chair lives up to its name perfectly. It’s not just a massage chair — it’s a whole experience. From the moment I sit down, the air compression, rollers, and recline hit exactly where I need it. The shoulder and lower back coverage are flawless, and that zero-gravity mode makes it feel like I’m floating. It’s quiet, smooth, and built like a luxury car seat — pure therapy in motion.

Then you add the Soulmate Foot Massager into the mix? Game over. After long court days or late gym nights, this thing revives my feet instantly. It digs deep — not that cheap vibrating nonsense — but real kneading, air compression, and heat that melts away fatigue.

I got the Soul Mate foot massager. Loved it from first use the way its programmed to use pressure with rollers and red-light... honestly my feet felt amazing afterwards but it stopped working after 3days I was shattered thinking I've got to go through the paperwork process, wait periods... ... ... after a quick email Emma and Rey reached out and within days I had a replacement. Service is outstanding product is outstanding will buy again with no hesitation