We have been to Chelsea Baby in Brierley Hill twice. Once for a new born car seat and second time for a toddler car seat. I cannot recommend the staff and shop enough. They are knowledgable, patient w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We were so impressed with the customer service!! We live up in Scotland and knew exactly what travel system we were looking for, however we were struggling to get it anywhere. We seen that it was avai... Vis mer
Amazing service! What a brilliant company, delivery company failed to deliver my item and sent back to vendor upon emailing the vendor and having a short phone call they resolved the issue and got the... Vis mer
I would avoid using this company again. Haven’t tried the products yet but they were very late in arriving. I was told I’d be receiving a substantial discount for the inconvenience they’d caused with... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We here at Chelsea Baby are dedicated to bringing you the best possible brands at the best prices! We are the one stop shop for everything you need on your baby’s journey through life. From the moment you start planning your nursery, to potty training then learning to ride a bike and beyond! As parents ourselves we know how difficult raising children can be and how confusing buying all of the things you need and what questions you may have, such as, “which car seat is the best?” “Is this pram suitable for newborns?” ” What is the in Christmas present this year?” and more. That’s why our team of dedicated experts are here to advise and help you on your journey
Kontaktopplysninger
Unit 25 Pedmore Road Industrial Estate, DY5 1TJ, Brierley Hill, Storbritannia
- 01902490211
- hello@chelseababy.com
- chelseababy.com
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We have been to Chelsea Baby in…
We have been to Chelsea Baby in Brierley Hill twice. Once for a new born car seat and second time for a toddler car seat. I cannot recommend the staff and shop enough. They are knowledgable, patient with all our questions and they have such a great selection.
Incredible customer service
We were so impressed with the customer service!! We live up in Scotland and knew exactly what travel system we were looking for, however we were struggling to get it anywhere. We seen that it was available on the Chelsea Baby website but for 'In Store Only'. We phoned and explained the situation, the staff could not have been more helpful! They made the product available online to purchase so that we were able to get it delivered rather than traveling 6 hours! It arrived the next again day which was lucky as our baby arrived 8 weeks early, a week later. Had Chelsea Baby not been as accommodating, we wouldn't have been prepared. Thank you so much for your amazing customer service, it wont be forgotten!
First time ordering from Chelsea baby
First time ordering from Chelsea baby, they had the pram bundle we had been searching high and low for. Order arrived next day. Very happy.
Great from start to finish
Ordered a car seat for my grandson.
Excellent communication all the way through and incredibly fast delivery.
I will definitely be returning soon.
Fast delivery
Product as described and super fast delivery. Great services 👌
Missing toy bar
Received my delivery tried numerous times yesterday as the chair should have a toy bar free with the chair I purchased to see when this is arriving still no reply after email sent
It took a while to arrive and then I…
It took a while to arrive and then I was sent the wrong item and it’s still not been resolved. We might have just had a fluke bad experience but I would not recommend
Me and my partner had a visit just to…
Me and my partner had a visit just to look at the different prams. We was welcomed by Dawn and Harry and they made us feel relaxed and comfortable while showing us all the different prams.
They really helped us with giving us all the information we needed and no question was silly to ask!
We will definitely be back when were closer to the time of buying for our pram. Thank you so much you guys was so helpful!
First time I have ordered off Chelsea…
First time I have ordered off Chelsea baby bought a digger for my grandson for Christmas very quick delivery will definitely be ordering from them again.
Brilliant!
Brilliant!
We purchased the Joie i-Spin XL in Carbon. Emails from the company were prompt and the delivery was incredibly fast, basically next day.
Great price too.
I ordered the Nuna URBN car seat
I ordered the Nuna URBN car seat. I was a bit skeptical at first because the deal seemed too good to be true. However, after reading reviews and noticing that there aren’t many available, I decided to go ahead and place the order. It took about 8 days for it to be dispatched, but it arrived the following day via DPD. Everything was as described and advertised. I am very happy with my order and the service provided.
Website dates wrong, communications rubbish
I’ve ordered a whole nursery furniture set and the website stated delivery the following week. I chased up delivery and was then told that the cot is delayed until September- though the site didn’t say this. Delivery of the rest of the furniture came over a week later than the website suggested, so the site definitely needs an update.
The changing unit had damages to the top of it and after many chases, Chelsea Baby called me asking ME for the part number. Yet I’m the end user… finally got there and the replacement parts got delivered, although no comms for this from Chelsea Baby at all.
I have chased up the cot date to check it’s on track for September and still no response.
Overall, a challenging company to communicate with - lack of responses and updates. Also, website providing incorrect timelines for delivery
Small business but reliable
Small business but reliable, delivered with the 9 days. Good communication via telephone which is refreshing these days. Will order from them again
Great Experience
Great prices, amazing customer service, and extremely fast delivery!
Brilliant customer service
On ordering the pram it arrived the next day, the wrong colour came which was as genuine mistake. They organised for it to go back immediately and the new one sent out again next day delivery.
In total with this still arrived within 5 days. The customer service was fantastic and I would use them again!!
Lightweight Buggy
As a grandparent this is a fantastic lightweight buggy, easy to use, brilliant quality. Delighted with our purchase. Would shop again with this shop.
Had a great experience with Chelsea…
Had a great experience with Chelsea Baby. Very helpful and understanding when parcel was returned to them by the courier after we weren't in when they first tried to deliver it. Spoke with the ladies on the phone and they sent it straight back as soon as they received it.
Had a great experience from beginning…
Had a great experience from beginning to end! The women in shop helped my partner with all her questions on the pushchair then when I came to collect they were very helpful setting up the car seat for me and providing some guides for the car seat so it would be easy to fit and remove free of charge! Thanks guys we’ll be back next time I’m sure.
very friendly
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