Cheddar Anmeldelser 

606
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I really like the app at first, and had no issue with anything, then I brought a Just Eat voucher. The voucher hasn’t worked, and I have been emailing constantly since August with no resolutio... Vis mer

Vurdert til 5 av 5 stjerner

I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Vis mer

Vurdert til 5 av 5 stjerner

Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Vis mer

Informasjon om virksomheten

  1. Cashbackleverandør
  2. også i
  3. Betalingstjeneste

Skrevet av virksomheten

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

606 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(606)

100 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Cheddars support are fantastic…

Cheddars support sorted out my problem and obtained a refund in 48 hours (over a weekend!!!) super service
Also Cheever as a general item I am finding very easy to use and very usful
Thank you

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service!

Easy to use app, getting cash back on purchases that I would have spend anyways, example: my weekly shop, visit to my local pub and gift vouchers for friends and family. Fast , efficient and friendly customer service team! Highly recommend! Keep up the good work ! Big thanks again to Mustafa for helping with my queries!

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent App

I have been using cheddar for a couple of years, I have saved loads of money and I love using it! They are super helpful when there is an issue too, highly recommend.

11. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Can't believe more people don't use…

Can't believe more people don't use this app.

Easy to use (UK mobile signal when in shops notwithstanding!)

I had an issue caused by Sainsbury's website, not Cheddar, their support was fast, polite and excellent.

25. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It works

It works. I was skeptical, it is simple - quite a basic app - there are some improvements that could be made but I enjoy the savings. Customer service is responsive. 😊

25. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great App!!

Great App. Highly recommended.

1 . A financial no brainer that saves us hundreds of pounds a year.

2. Great features like the reloadable giftcards and boosts.

3. Solid customer service as well.

Happy long-term customer.

11. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Tried Bank Card before Gift Card

Tried shopping normally before I would get any gift cards.

What they tell you happens:
To use Cheddar to get cashback when paying with your bank card at Tesco, download the Cheddar app and link your bank cards to it, then shop at Tesco as you normally would. The Cheddar app will automatically detect your purchases at featured retailers, including Tesco, and deposit cashback into your account.

What then happens is the app lists when you have been there and how much you spent but it’s listed as missed.

20. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Cheddar

Svar fra Cheddar

Hi Michael,

Thanks for your honest review and for giving Cheddar a try!

You're absolutely right that we used to offer automatic cashback when you shopped with a linked bank card. However, based on user feedback (including concerns about low rates, limited retailers, and long payout delays), we made the decision a number of months ago to pause auto-cashback and focus fully on gift card-based rewards instead.

This switch was communicated with users and we no longer advertise our tracked 'automatic cashback' feature.

Here’s why we doubled-down on gift cards:
✅ More retailers – 100+ brands including some of the UK's top grocers and retailers.
✅ Higher cashback rates – often double or more compared to previously.
✅ Instant cashback – no more waiting weeks or months to get rewarded.

We completely understand it can be confusing if you were expecting auto-cashback, and we’re sorry for any frustration caused.

Regarding the missed cashback notification. Your spend is still shown in the app for transparency, but it’s marked as "missed" because the auto-tracking programme is no longer active. It also helps you become aware that a potential saving is available on your next spend.

That said, we’re always listening – and if we see strong demand for bank card cashback again, we’ll absolutely consider bringing it back in a better, more rewarding way. We strive to bring the best value to our users always!

Thanks again for your feedback – it really does help us improve. If you’d like any help getting started with the gift card rewards or have more thoughts to share, feel free to reach out to our team via the in-app Contact button or via support@cheddar.me

Best,

Team Cheddar

Vurdert til 1 av 5 stjerner

Spamming never stops

Constantly spamming useless and very annoying company no amount of unsubscribe method works despite their claims and email address does not accept replies.

20. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Cheddar

Svar fra Cheddar

Hi Dave,

Thank you for sharing your feedback.

We only ever aim to send relevant updates and promotions connected to our cashback platform. And you’re always in control to what you recieve, this can all be managed in the notification preferences in-app (Profile>Notifications). In addition to this every email includes an Unsubscribe option.

If you need any further assistance with managing your notifications or have any other feedback, our team is happy to help at support@cheddar.me .

Best,

Team Cheddar

Vurdert til 1 av 5 stjerner

Poor customer communication

Paid for an IKEA card to use in store but it didn't appear on the app. £299 was taken from my bank account and shows up clearly on the Cheddar open banking dashboard with the correct reference and what I've paid for. What I am disappointed with is the automated email responses until 2 days later, when I got an email from Mustafa saying that I was going to be refunded within 24 hours. 5 days later and still waiting for my money back. Poor communication so far compared to the other financial apps I regularly use.

11. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Cheddar

Svar fra Cheddar

Hi,

Thank you for your feedback. Having looked into this, I can see this issue has now been swiftly resolved. I note there was a short delay due to the weekend and scheduled maintenance with our banking provider, but the matter was satisfactorily resolved with no loss to you.

You should have an email response directly from our founding team in your inbox, as well as a reply to your original message.

If you need any further support, please don’t hesitate to get back in touch; supporting our users is very important to us. And we are always happy to help.

Best,

Team Cheddar

Vurdert til 5 av 5 stjerner

Great suppoer

Had a technical problem and ended up buying the same gift card twice. I submitted a support request and within 3 working days I’ve had it all sorted and the money refunded. Really great support from the team at Cheddar, especially as they said that the company I bought the gift card for don’t normally do refunds.
This is the first time I’ve needed support from Cheddar, but have been using them for a while with no problems at all. Love the new ‘streaks’ feature they’ve released to get better cashback rates if you buy gift cards each week. I use the gift cards for my shopping at Tesco each week so it works really well.
Thank you!

6. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Appetising cashback, excellent customer service

I was assisted by Mustafa for a tricky refund transaction (via Cheddar, for a third business).
Mustafa went above and beyond to achieve the best outcome for me. The support received in this occasion also confirms the reliability of a company like Cheddar

30. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Cheddar

Svar fra Cheddar

Hi Davide,

Thank you so much for your kind words! We're thrilled to hear Mustafa was able to assist you and that you felt supported throughout the process. We’ll be sure to pass on your feedback to him! It means a lot to us that you find Cheddar reliable – we’re always here to help whenever you need. 😊

— The Cheddar Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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