There was an issue with my voucher updating, but i contacted the helpline and this was resolved, I added my opinion on how things could be improved and they agreed, but bottom line ....I had a proble... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Quick purchasing, gift cards are valid right after the purchase. There was an issue with a brand and I didn't need the gift card anymore so I've got refund from Cheddar in two or three business days.... Vis mer
The process of getting giftcards is very simple and I've easily incorporated into my supermarket shopping system (use scan as you go as then you know exactly how much gift card to buy). The gift card... Vis mer
Selskapet har svart
Great support from the Cheddar team. I had an issue with a transaction that wasn’t usually eligible for a refund, but they took the time to investigate and managed to resolve it. A positive experience... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024
Kontaktopplysninger
2 Television Centre, W12 7FR, London, Storbritannia
- support@cheddar.me
- cheddar.me
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
An app I think everyone should have on their device
I noticed this app being discussed on Reddit and since then I have become a dialy user. I easily save £5 or so a week on my groceries and it is so simple to use, with digital gift cards available instantly. Recently I bought a TK Max gift card as a moving in present for a friend and saved a fiver on that straight away. The app interface is really good and reminds of Monzo for its simplicity and ease of use. Highly recommend the app. It is a no brainier and really think everyone should be using it. I have been using for about a year or so.
Friendly
Friendly, professional, efficient and quick. Love the app too.
Unlike other platforms
Unlike other platforms, I found the customer services agent Mustafa to be extremely helpful and personable. He responded quickly and resolved my issue almost immediately. It’s the little things!
Brilliant customer service and easy to use app
I’ve used Cheddar quite a few times now and honestly really like it. It’s such a handy app for buying gift cards and getting a bit back in the process.
The first 5-6 times I used it I had no issues at all, and the cards worked perfectly.
I recently had a small issue with one of my gift cards and reached out to support. They replied really quickly (within a couple of days) and sorted everything for me. They even went above and beyond with a little bonus, which I didn’t expect at all!
It’s really rare to get that kind of friendly and genuine customer service these days, so I just wanted to say thank you to the team. I’ll definitely keep using Cheddar. I can’t recommend it enough :)
Terrible customer service when things go wrong
Bought Gift Card which was unusable within minutes notified Cheddar via their form on the 20th of October 2025 today 3rd of November refund hasn't even been initiated despite several emails, next to impossible to reach anyone by phone managed to get through to the assistant CEO Luke issue still not resolved.
Cheddar do better.

Svar fra Cheddar
Great cash back app
I have always really enjoyed using the cheddar app. You can get great savings on cash back in places that you actually shop in all the time. I love the fact that you can ‘gift’ gift cards to others users and I have had so much success with this app. The super boost function is great too. I recently had an issue with a gift card that didn’t work and cheddar managed to get me a full refund. I would definitely recommend this app.
App is perfect for finding discounts
App is perfect for finding discounts, and also an exceptional customer service
Cheddars support are fantastic…
Cheddars support sorted out my problem and obtained a refund in 48 hours (over a weekend!!!) super service
Also Cheever as a general item I am finding very easy to use and very usful
Thank you
Great customer service!
Easy to use app, getting cash back on purchases that I would have spend anyways, example: my weekly shop, visit to my local pub and gift vouchers for friends and family. Fast , efficient and friendly customer service team! Highly recommend! Keep up the good work ! Big thanks again to Mustafa for helping with my queries!
Excellent App
I have been using cheddar for a couple of years, I have saved loads of money and I love using it! They are super helpful when there is an issue too, highly recommend.
Great initiative and support is…
Great initiative and support is incredible, very swift!
No longer worth using now they have…
No longer worth using now they have halved the cashback when you can get better elsewhere Tesco Everup 5.10%, Jamdoughnut 5.00% chedder cashback 3.5% wont be using anymore once reached £5 cashout.

Svar fra Cheddar
What’s not 5 stars about an app that…
What’s not 5 stars about an app that easily gives you “free” money for everyday spends.
Can't believe more people don't use…
Can't believe more people don't use this app.
Easy to use (UK mobile signal when in shops notwithstanding!)
I had an issue caused by Sainsbury's website, not Cheddar, their support was fast, polite and excellent.
It works
It works. I was skeptical, it is simple - quite a basic app - there are some improvements that could be made but I enjoy the savings. Customer service is responsive. 😊
Brilliant company and great customer support
I love using Cheddar for most of my shopping. They offer fantastic cashbacks and are quick and easy to use. Have had to deal with the customer relations team and they were efficient and very helpful.
Excellent app and service from the…
Excellent app and service from the team. Great discounts on various suppliers.
Quick response
Quick response, informal and helpful.
Love Cheddar
Love Cheddar, I use them to keep my daily coffees at an affordable price.
Great App!!
Great App. Highly recommended.
1 . A financial no brainer that saves us hundreds of pounds a year.
2. Great features like the reloadable giftcards and boosts.
3. Solid customer service as well.
Happy long-term customer.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







