Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Chatly is a scam, they did an unauthorized renewal of my subscription and then sneakily erased all my past credits accumulated, reduced my monthly credit allocation and deducted outrageous amounts of... Vis mer

Vurdert til 1 av 5 stjerner

I got into Claude to pay for a monthly sub and Chatly came up out of nowhere, and I subbed there. I told them after 30mins that it wasnt my intention to sub to this app, and the declined to offer... Vis mer

Vurdert til 1 av 5 stjerner

Bought the year subscription plan by mistake as they make you think its Claude or Chat gbt. Asked for a refund as hadnt done any search. They said they cant refund cause mistaken purchases dont fall i... Vis mer

Vurdert til 1 av 5 stjerner

1. will charge a higher amount than the one listed on their website, 2. really difficult to cancel a subscription, 3. tokens can disappear quickly leading to lost work/ data, 4. poor customer servic... Vis mer

Informasjon om virksomheten

  1. Kundeservice for hvitevarer

Skrevet av virksomheten

At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.


Kontaktopplysninger

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Dårlig

TrustScore 1 av 5

138 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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Alle anmeldelser

(138)

116 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

SCAM

They deceived me into paying by making me think I was subscribing to Claude AI. The page looked official except for a small, easy-to-miss “Chatly” label, which I unfortunately didn’t notice until it was too late. When I realized what had happened, they outright refused to issue a refund.
Avoid this shameless company. In my experience, they mislead people and then refuse to make it right.

27. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Highly misleading

Highly misleading. Shows up as Claude/ChatGPT/Gemini in search, but it’s Chatly. Easy to subscribe by mistake, refunds are denied, and not even the latest models.

29. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Misleading “all-in-one AI” subscription and difficult refund

I subscribed to Chatly believing it provided official access to multiple AI tools (ChatGPT, Gemini, Claude). In reality, it appears to be a third-party wrapper, not the official services.

After subscribing, I found the experience didn’t match what was implied. I used only a few messages and immediately requested a refund within the stated limits. I contacted support with my details and screenshots.

As of now, I’m still waiting for a clear resolution. Be aware that:

This is not the official platform for the AIs it mentions
The service may not match expectations
You should read the refund policy carefully before paying

I’ll update this review once my refund request is resolved.

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely Avoid

yep - add me to the list of 'victims' - signed up through misleading advertising, literally didn't use the service, not even ONE single time...asked for a refund like 1 min after I signed up...but alas, no...they are very clear that once they scam u, ur cooked.

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Fraudulent App Disguised as Claude AI — Refused Refund. AVOID.

I was deceived into paying for what I believed was Claude AI. The interface looked entirely official, except for a small, barely visible 'Chatly' label that I initially overlooked — by the time I noticed, it was too late. To make matters worse, they outright refused to issue a refund. Avoid this company at all costs. They are deliberately misleading customers and should not be trusted.

1. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT ever buy anything from them

DO NOT ever buy anything from them. They are SPAMMERS. I requested a full refund for my 1 year subscription while I am fully in line with the usage limit and the justification according to their own policies that they agreed to comply with according to the EU laws. Yet they decided not to refund me because I exceeded the limit of the use which is completely not true. I am reporting them to the Swedish Consumer Agency (Konsumentverket) to get my money back.

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scammers

Scammers - I wanted to by a subscription to Claude and I was in a hurry. I searched Google - they were the first result, which said "Use Claude today". On the website the logo looked similar. I made the purchase and then immediately realized the mistake. I then cancelled my account, and contacted me for a refund. They replied a couple of days later that there are no refunds... Im getting the money back from the CC by opening a dispute. I then realized this is exactly how they work.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Yeah wish I saw these trust pilot…

Yeah wish I saw these trust pilot reviews before jumping on. I also was confused as I thought it was Claude Ai I was on. They were clever with the Google Ad spend and SEO - along with branding - I also tried to cancel 1 hour after realising what happened. No refund.

2. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Misleading marketing

My boss accidentally subscribed us for a full year—she was searching for Claude, but Chatly’s aggressive marketing put their site at the top, and it wasn’t immediately obvious. We tried to cancel and request a refund right away, but all we received was a generic, automated response that we can't get a refund (Regarding your request, please note that as per our refund policy, dissatisfaction with text output, style, creative output, aesthetic choices, or subjective preferences once Services have been delivered is not eligible for a refund.) - I am not sure how is this allowed nowadays!! I may report them to the Trading Standards
Be extra careful if you’re considering them, as they don’t appear to offer any flexibility for changing your mind.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is total scam

This is total scam! Their website and branding deliberately mimic the appearance of Claude, the official AI assistant developed by Anthropic. As a direct result of this misleading presentation, I purchased a subscription believing I was accessing an official Anthropic product. Be careful! I will try to get a refund but I don't know how long it will take or if it’s possible. They are total scam and a bad bad company.

30. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

Sama expirience as all others. I canceled the subscription after a couple of chat messages, but they didn't refund and never answered my emails.

17. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I wish there were a ZERO star rating

I wish there were a ZERO star rating. An absolute crook, misdirecting enquiries for real AI app like Claude or ChatGPT to its own site and enticing to buy a subscription, and then refusing a refund when the deceit is uncovered. Stay away!!!

19. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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