The staff are knowledgeable and helpful to DIY amateurs and do not discriminate because you are not a high spending account holder. Timber is a major cost in home renovation, but they supply timber to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A big thank you to Alec from the Chessington branch who delivered my order on the 07/08/26. He was very helpful and polite, offering assistance carrying the timber to the back of the garden. I felt he... Vis mer
Have used them a few times and had positive feedback, today was no different. Delivery was 35 x 2.4m lengths delivered well within the time frame given, plus the guys read the delivery instructions wh... Vis mer
Selskapet har svart
I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards. Very helpful customer service via telephone.... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Trelastforhandler
- Byggevareleverandør
- Gjør-det-selv-butikk
- Forhandler av isolasjonsmaterialer
- Verktøybutikk
- Tømmerleverandør
Om Champion Timber
Skrevet av virksomheten
Champion Timber - Specialist Timber Merchant.
Unrivalled quality. Unrivalled range. Unrivalled service.
Good quality timber is a joy to work with and creates a better job. In fact, cheap timber is often a false economy, as anyone who has had to deal with excessive knots, warped joists or splitting timber knows.
At Champion, we source our own timber from Northern Scandinavia, machine it ourselves and sell directly to you. By doing this, we control the quality and continuity of supply and offer the best quality at competitive prices. We also have a comprehensive range and carry vast stocks of decking, landscaping timbers, fencing, sheet materials, insulation, flooring, doors and stairparts. We also stock a wide selection of timber-related products such as fixings, adhesives, power tools, ironmongery, paint, and much more.
With 10 branches across the South East, we are the region's leading independent timber specialist with over 90 years of experience of supplying the trade. We are dedicated to providing you, the professional, with the range and quality of timber that will save you time and money.
Shop NowKontaktopplysninger
Champion House, 205-209 Burlington Road, KT3 4NB, New Malden, Storbritannia
- 020 8949 1621
- marketing@championtimber.com
- championtimber.com
4,3
Enestående
72 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful free delivery
Contacted the Dorking branch on the phone to discuss requirements for small job. Very helpful excellent advise, Free delivery which arrived on the day of my choice
31. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Hiya Dave, thank you for the positive 5 star review! We are glad we were able to help
I bought some timber for an outside…
I bought some timber for an outside frame and outside gate. It was delivered and the wood was dripping wet and it had been walked over as I had to take gravel that had become embedded in the timber's depth. I rang up within a day to complain and was promised a refund if I returned the timber. I bought replacement timber from B&Q which was much better as they have a builder's depot. I returned the timber to Champion and the yard staff just shouted at me despite my providing the order number in writing on a post it that I left with them. I never got the refund just a quarter of it and sought, recovered the rest via my credit card company. Champion are a large company they should treat their small customers better.
30. september 2021
Anmeldelse skrevet uten oppfordring
Worst delivery service ever
Had a delivery from Champion Timber in New Malden on Friday 17 of July 2021. The driver left everything on the pavement and because it was s 3.6 mm ply the wind blew it all over a busy road in central London. The lady which manages the offices, rang me to let me know that she wasn't happy with my shopping choice and had to one of the guys in the offices for help. Rang the branch and David told me that a lady I think she is the transport manager was going to ring me shortly. Waited all day, rang them back, Jack told me she had gone home and he was going to leave a note. No has rang back. Having done business with Champions for years their delivery service always has been rubbish. I have never understood their delivery service. Until they get prosecuted for leaving things wherever they can, they will never learn. I don't think they even have a customer service.
19. juli 2021
Anmeldelse skrevet uten oppfordring
Really, really helpful staff in Bromley
I only use the Bromley branch so cannot comment about elsewhere. The staff in Bromley are so helpful and patient with keen DIY builders who need advice before buying. I really cannot speak highly enough about this branch!
23. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Hello Stephen, we appreciate the lovely feedback... but cannot help that notice the star rating might be incorrect?
Excellent customer service
I like to say how please I was with the staff at champions chessington branch .
Excellent customer service they were very helpful and polite and friendly. The manager was very professional and explained what I needed .
I certainly will recommend this branch
7. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Viv, thank you for the lovely review. We will be sure to pass these comments onto the Chessington branch.
Bunch of clowns!
This company wanted £50.00 to delivery 4 x 1.2 metres of Ogee architrave to Reading! Apparently they couldn't put it in the post - they'd have to "hire a van" to deliver it. Total p*ss take!
29. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Hello Sharon, unfortunately, this is just the way that we operate. We have a fleet of vehicles that cover the local area for free delivery, anything outside of this area is chargeable. In addition to this, putting 4 x 1.2m lengths of moulding into the post would be both impractical and most likely end in damages in transit, therefore this is why we suggested hiring a courier to deliver this order.
Can't fault Champions
Can't fault Champions. The staff are always super helpful and carry out their jobs with a smile. Definitely recommended.
7. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Thank you Renato! We hope to see you again soon.
Really good, for even the cheapest decking.
I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards.
Very helpful customer service via telephone.
Online ordering should be improved, but I'm still giving them 5 stars.
11. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Hello VS, what exactly could be improved about the ordering process? We would love to hear your feedback, please email any comments you have to marketing@championtimber.com
Great service
Good quality products with excellent customer service
27. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Champion Timber
Thank you for the review, Peter, we look forward to seeing you again.
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