Serious concerns regarding communication and director-level obligations
My experience with CFO Centre was deeply disappointing and raises serious concerns about communication, accountability, and suitability for businesses relying on CFO-level oversight.
Specific issues I experienced include:
• Failure to clearly advise at a critical time: At no point was I clearly informed, in my capacity as a company director, that my company was considered insolvent or at risk of insolvency. This information, had it been communicated clearly and directly, would have materially affected decisions I made.
• Unclear responsibility and accountability: It was never clearly established who was responsible for ensuring that critical financial risks were communicated to the director. When concerns were later raised, responsibility appeared to shift rather than be addressed directly.
• Inconsistent and vague communication: Representations and assurances early in the engagement did not align with later outcomes. Requests for clarity were met with general or non-specific explanations rather than direct answers.
• Lack of meaningful resolution: When issues were identified, there was no substantive effort to resolve them in a timely or transparent manner.
For a firm positioning itself as providing strategic CFO services, the absence of clear, documented communication on matters this serious was alarming. This is my personal experience, but I would strongly encourage business owners and directors to exercise caution, insist on clear written advice, and not rely on assumptions about oversight.
Based on my experience, I would not engage CFO Centre again.
17. januar 2025
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