CEWE Anmeldelser 

1 128
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Extremely easy software to design your book - whether you design it yourself or use suggested templates. Very intuitive. Amazing paper options (the photograpic paper choice is lovely and thick and oo... Vis mer

Vurdert til 4 av 5 stjerner

Great graphic options - stickers, backgrounds and text choices. The ability to enlarge the photo before dropping in would be good (ie to verify its content/quality). “Gilting” option is excellen... Vis mer

Vurdert til 1 av 5 stjerner

Cewe advertise they do instant prints, which i was assuming they would be in my hand when the transaction was completed. I ordered on the 27th August and I still haven't received them as of the 5th Se... Vis mer

Informasjon om virksomheten

  1. Bildefremkalling

Om CEWE

Skrevet av virksomheten

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 45 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(1 128)

124 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

PICTURE PERFECT

The quality of the website was easy to use. The cost of the product was very fair. Picture quality was high spec even though I went with cheaper selection.
I will be a returning customer.

31. desember 2024
Vurdert til 5 av 5 stjerner

Great quality products

Great quality products. I had an issue with delivery and Cewe support were very helpful and prompt with their assistance. Highly recommend.

21. desember 2024
Vurdert til 5 av 5 stjerner

Photo Book

I just purchased a photo book. Simple to create and delivered on time. The item was delivered in good condition. High-quality material.

22. desember 2024
Vurdert til 5 av 5 stjerner

Excellent quality prints.

Excellent quality prints.
Took a little bit of time to arrive but i had only ordered before Christmas so to be expected.
Would love if there could be a " Do not bend" sticker on the package as my postman bent it to get through the letter box

18. desember 2024
Vurdert til 1 av 5 stjerner

Paid for priority delivery to get…

Paid for priority delivery to get delivered in time for Christmas and it still hasn’t been delivered

17. desember 2024
Logoen til CEWE

Svar fra CEWE

Dear N/A

We are sorry to hear that you were not satisfied with our service.

Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.

I have reviewed the correspondence with my colleague and can see that your order is now out for delivery, and she has provided you with the tracking information. You have also been offered a 30% refund on your order, or if it is no longer needed, you are welcome to return it for a full refund. We have yet to receive a response from you regarding your preference.

We sincerely apologise for any inconvenience this may have caused and look forward to hearing back from you. Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Vurdert til 5 av 5 stjerner

The calendar was absolutely beautiful

The calendar was absolutely beautiful. Perfect Christmas gift. Photos were beautiful quality. Very happy with this purchase!

I will say, seeing my phone number and email on the package made me a bit uncomfortable and seems like it’s not best practice.

Thank you. Regardless of that I would order again.

17. desember 2024
Vurdert til 1 av 5 stjerner

Very disappointing

I placed my order on 10 December 2024. It should have been delivered between 18 and 20 December 2024. It was supposed to be a Christmas gift. Unfortunely to date, I have not received my order. No contact from CEWE to explain the situation or simply say sorry.

10. desember 2024
Logoen til CEWE

Svar fra CEWE

Dear Kate

We are sorry to hear that you have still not received your order.

I have checked your correspondence with my colleague and can see that on 20.12.2024 we let you know that due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.

However, recognise that the time this has taken to reach you is unacceptable and have therefore issued a full refund for you. Please accept our apologies for any upset or inconvenience this may have caused.

Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Vurdert til 1 av 5 stjerner

I haven't recieved my parcel which was…

I haven't recieved my parcel which was ordered dec 7th and was hoping to give as a Christmas present

5. desember 2024
Logoen til CEWE

Svar fra CEWE

Dear Louise Duggan

We are sorry to hear that you have still not received your order.

Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. We are now seeing work being delivered, but they still have a backlog which needs to be cleared.

We recognise that the time this has taken to reach you is unacceptable and have therefore issued a full refund for you. Please accept our apologies for any upset or inconvenience this may have caused.

Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Vurdert til 5 av 5 stjerner

Great result just take your time

It is difficult to gauge how the finished product will come out when you are doing it on a laptop. However we took the chance put the information together and when the finished product did arrive we received something that was much better than we were expecting. I would recommend it it does take time but if you are patient you will easily overcome any of the issues with placements of photos etc. I did try some other apps but I found this one the best by a mile.

14. desember 2024
Vurdert til 2 av 5 stjerner

Item did not arrive on time.

Item did not arrive on time.

13. desember 2024
Logoen til CEWE

Svar fra CEWE

Dear Tom Hogan

We are sorry to hear that you were not completely satisfied with our service.

Unfortunately, due to the issues the port in Holyhead faced from Storm Darragh, AnPost had to secure alternative routes. Although this work has now been delivered, they did have a backlog which took longer to clear.

While the storm was out of our control, we understand how receiving your order late must have been frustrating, and for that, we sincerely apologise.

Thank you for your understanding.

Kind Regards,
Mya
Customer Service Support.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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