Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
CertiTix is a New Zealand ticket resale marketplace for concerts, live music, festivals and major sporting events across NZ and Australia, including NRL and rugby. Every order is handled personally and delivered by secure mobile transfer straight to your account. All sales are protected by escrow: your payment is held securely and only released to the seller after the event. Our Buyer Guarantee means genuine, valid tickets delivered ahead of the event, with your money protected in escrow until it is over. Our Seller Guarantee means funds are held safely and paid out promptly once delivery is confirmed. Genuine tickets, all fees shown up front, and real support from purchase through to game day.
New Zealand
3,5
5 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
These guys are legends!
I’ve purchased multiple tickets through them in the past and every experience has been smooth, reliable, and hassle-free. The tickets have always been as described and I’ve felt confident using their service each time.
purchased tickets to warriors v sea eagles game. when i got to the venue security wouldn't let me in. tickets had been changed to box office collection - as i wasn't original purchaser i couldn't get them. crap evening for all of us. went to the pub instead.
terrible. scalping tickets to me for 125 which cost 12.50. guy is a con man. time to find something productive to do rather than leech off the average kiwi.
Svar fra Certitix
Hi Jason,
Sorry you feel that way, though it is worth being clear about what actually happened here.
You browsed a listing, you saw the price before you bought, and you chose to purchase it at your own discretion. Nobody contacted you, pressured you, or hid anything. The price was displayed up front and you agreed to it at checkout.
CertiTix is a marketplace. Listings are priced by the sellers who list them, and whether a ticket sits above or below its original face value is not a decision CertiTix makes on its own. That is how every resale marketplace in the country works, and it is entirely legal in New Zealand.
We are a local business, run out of New Zealand, trying to give Kiwi buyers an alternative to the rates the big international resellers charge. To our knowledge your order was fulfilled exactly as it should have been.
Worth knowing for next time: if a price does not sit right with you, our website lets you put an offer in rather than pay the listed price. You are also welcome to email us directly and ask. We are reasonable people and we would genuinely have considered it. Nobody did that here.
If there had been a real problem with your order, the ticket not arriving, the seat being wrong, entry being refused, we would have sorted it immediately and at our cost. We do that regularly, including full refunds where the fault is ours. You have not raised an issue of that kind, so this appears to come down to a price you saw, accepted and paid.
If we have genuinely got something wrong, email admin@certitix.co.nz with your order reference and we will look at it properly.
Cheers,
Admin
CertiTix
This was such a great easy purchase fantastic communication with nervous first time buyer thank you :)
Svar fra Certitix
Thank you Amanda! Same goes back to you.
We are glad to have been able to help, and look forward to assisting in future.
great fast communication, easy transfer of the tickets, really stoked
Svar fra Certitix
Thanks Flynn! We hope you had a great time mate.
Cheers
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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