Centerfy AI Anmeldelser 112

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve been really impressed with Centerfy.ai. If you’re looking for a powerful CRM without the high price tag of some of the bigger platforms, this is a great alternative. The value for what you... Vis mer

Vurdert til 5 av 5 stjerner

Great technology powering my businesses and truly outstanding technical support from Sherwyn. Voice AI quality through the roof if you know how to optimize prompts.

Vurdert til 5 av 5 stjerner

I can’t say enough good things about our agencies experience with Centerfy.AI. Besides the services being top notch, as a white label agency the customer support we have received with any issue - smal... Vis mer

Vurdert til 5 av 5 stjerner

This is the best AI experience overall we've ever used. While there were/are some bugs, it's a part of the process for any software. There's no real A to Z guide on getting started, but the help cente... Vis mer

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Informasjon om virksomheten

Skrevet av virksomheten

Centerfy™ helps you leverage Artificial Intelligence to start, converse, and book appointments completely on autopilot. Leverage the power of AI to communicate with your database via 2 way SMS, Emails, Live Chat, inbound & outbound phone calls, and much more! *It's like steroids for business.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

112 anmeldelser

5 stjerner
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3 stjerner
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1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Centerfy.ai impressed me…

I’ve been really impressed with Centerfy.ai. If you’re looking for a powerful CRM without the high price tag of some of the bigger platforms, this is a great alternative.

The value for what you get is outstanding — it has the core features you actually need without all the unnecessary complexity. Everything feels streamlined and easy to use, which makes a big difference when you’re trying to stay efficient.

What really stands out, though, is the customer support. Anytime I’ve had a question or needed help, their team has been quick to respond and genuinely helpful. It’s clear they care about their users and want to make sure you succeed.

Overall, Centerfy.ai delivers strong performance, great pricing, and top-notch support. Definitely worth checking out if you’re in the market for a CRM.

26. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

$2,000 paid. $0.09 used. They kept it all.

Subscribed from January 14 through May 14 at $500/month — $2,000 total. Actual platform usage over those four months: nine cents. Yes, $0.09.
Here's how that happened:
The first three months were spent building on what Centerfy's own team later told me was an outdated version of their platform that "wasn't up to par." They migrated me to a new system in April and asked me to start over. No credit, no acknowledgment, no offer to make the lost time whole.
The new system turned out to be built on retell.ai — which costs roughly 20-30x less to run directly and, in my opinion, is the better product in its own right. What Centerfy resells at $500/month can be assembled with retell.ai and a no-code stack for a fraction of the cost.
When I requested a refund — laying out the wasted months on the deprecated system, a family situation that pulled us out for most of April, and the negligible usage — I went in respectful, direct, and even told them I'd continue referring people regardless of the outcome. The response: no refund. They offered to cancel my account and give me one free month "if I came back."
Centerfy will likely point out that white-label accounts are excluded from their money-back guarantee. That's true. It also doesn't address the fact that I was building on a platform their own team admitted wasn't up to par for three of the four months I paid for.
The pattern: overpriced wrapper on someone else's tech, sunset the platform you sold customers without making them whole, then hide behind fine print to keep every dollar.
There are better and cheaper options. Look at retell.ai directly, or any of the dozens of voice-AI platforms that don't mark up someone else's infrastructure 20x.

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Centerfy AI

Thanks for taking the time to share feedback. We'd like to address a few points for anyone else reading this.

Centerfy is NOT built on retell.ai. That claim is unfounded — we've spent years perfecting our platform. Our voice infrastructure is capable of virtually unlimited concurrent calls at a less per minute cost than what retell charges, and runs on a self-hosted stack we own, operate and maintain ourselves, as well as a proprietary CRM exclusive to Centerfy. The cost comparison in this review is based on an incorrect assumption.

Notably, this customer chose to return to Centerfy after previously cancelling — which is hard to square with the claim that a competitor is materially better and cheaper.

To be clear, this client signed up in 2025 on our white label plan, worked with us over several months, cancelled because "he wasn't getting any clients", and then returned in January 2026 asking for the same pricing, which we honored out of good faith because he cited financial difficulties. We re-onboarded, restored his original account and he received full access to the service, including on-demand Zoom support, which he never reached out to use.

Regarding the product update: we rolled out a new 2.0 generation of our software including a standalone CRM, which our previous version did not have. We sent access to all our clients, and migrated existing customers at no additional cost. Our records show we sent an open calendar invitation to migrate, which remains open till this day. That was a product upgrade, not a concession that the prior version was inadequate. Our team would never have said our product is "sub par" — it served thousands of clients and continues to run for our clients today. It was never 'depreciated' and our 1.0 version is here to stay. This client had access to both versions of the software during this time.

His most recent email read "request for refund due to financial difficulties," requesting a $2,000 refund due to 4 months of low platform usage while also stating he would continue referring clients and would return once his personal situation resolved. We empathized with the circumstances and let him know that while we couldn't refund previous months of an active subscription, we'd be glad to credit him when he decided to come back.

On the refund policy itself: we offer a 30-day money-back guarantee for new clients, disclosed before purchase. This was not a new client, and the request was well outside that window. The subscription was fully active and available throughout the four-month period regardless of usage volume. Despite this, we offered to cancel the account and extend a complimentary month as a goodwill gesture.

We appreciate the kind words about continuing to refer business our way, and we wish you the best.

Vurdert til 5 av 5 stjerner

AuraSync has had a great experience

AuraSync has had a great experience with Centerfy.ai so far. Big shoutout to Sherwin, Mariah, and Francis for the quick and instant support whenever needed. Having responsive support makes a big difference, and the team has been helpful when it counts. Appreciate the help and service.
– Dan

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sherwin is the best !!

Sherwin Was extremely helpful with our issues. He was very patient and explaining how each part worked. Being that I am not very tech savvy this was very helpful and appreciate it.

25. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good product/great support

The system works incredibly well as a voice agent. The support team is also very attentive and is always available. Special thanks to John Cabrera for being very helpful.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great support!

Sherwin was amazing! He was patient, took the time to answer all my questions, and helped me move forward with setting up my AI system by unlocking some roadblocks that I was having. Thank you!

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

We’ve been working with Centerfy for AI voice and chat automation for our software development company, and it has been an incredible tool for following up with leads who don’t immediately book a call after becoming a lead.

Sherwin has been helping us set up our automations, triggers, and training our AI chat system, and he has been absolutely amazing to work with. He is knowledgeable, responsive, and truly goes the extra mile to make sure everything works smoothly.

Sherwin has actually made us believe in Centerfy even more, and because of our experience, we now confidently recommend Centerfy to our own clients as well.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Centerfy ROCKSTARS

I have been using Centerfy now for a few months and have been extremely happy with the product number one, but today I worked with one of their support agents Lara and as always was able to get what I needed done and then some

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sherman is a great help

Sherman is a great help. Very knowledgeable and its easy to follow his instructions. I would recommend Centerfy AI to everyone

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Support Staff and Great AI voice agent

We signed up with Centerfy a few months ago and initially struggled to properly train our AI voice agent. When we reached out to their support team—wow. Sherwin truly went above and beyond. He provided outstanding hands-on training, helped build powerful triggers and workflows, and completely transformed our setup.

Thanks to his support, we now feel fully confident and ready to launch our AI voice and chat agents across our company. We genuinely love Centerfy and their exceptional support team.

10. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The best Voice AI

This is the best AI experience overall we've ever used. While there were/are some bugs, it's a part of the process for any software. There's no real A to Z guide on getting started, but the help center and the support team are a great help. Michael and Sherwin were very kind and helpful during our process and we appreciate their constant help.

29. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Centerfy AI

Hi Betty,

Thank you for taking the time to leave such a thoughtful review and for sharing your experience with us. We truly appreciate both the positive feedback and the areas you highlighted for improvement, we take this feedback very seriously as it helps us improve the platform for all users.

Some of the issues you encountered were the result of unexpected changes made by an upstream provider affecting voice orchestration and how it behaves accordingly. In response, we’ve rebuilt these systems to be fully self-hosted with fallback mechanisms in place to prevent this from happening again. This update will be released to our clients shortly.

We’re grateful for your kind words about the overall AI experience, the newer GPT models, and our support team. We’re committed to continuous improvement and hope to earn that fifth star as we continue strengthening the platform.

Vurdert til 5 av 5 stjerner

Incredible ai service

Incredible ai service. Has really supported my lead generation business book appointments on my calendar.

The support team is very fast and knowledgeable. Will continue working with Centerfy.ai

Also thank you to Sherwin for helping me optimize my outbound caller. 🔥

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Centerfy has been excellent

Centerfy has been excellent. The entire team has been great in assisting me with my journey, and I want to specifically recognize Michael, Sherwin, and John. They are professional, responsive, patient, and genuinely committed to helping you succeed. Every interaction has been clear, helpful, and handled with care. I highly recommend Centerfy, and I appreciate everything this team has done.

26. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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