Cellys Anmeldelser 

Katie @ the Exeter branch did a fantastic job today! Not only did she seem very professional and thorough with dying and cutting my hair, but she also was great to talk to and I felt understood and cared for as a customer and human being overall. The end result looked amazing and I cannot recommend her services highly enough!

I had a full head of highlights colour cut and blow dry. I am so pleased with the results !! Excellent customer service and came away feeling a fabulous ! Thanks so much .

Recently I have visited salon with my daughter. It was first time visit for her in the salon so she was a bit nervous but Iwona make the appointment much more pleasant and my daughter hair was amazing. She was very pleased.
Thank you. Will definitely come back again.

I went to the Weston Road Brighton branch. It was a very bad haircut. The male hairdresser's hands were shaking while cutting, he took ages before each cut and kept changing his mind and brushing again. He told me he had worked there for 2 years. When I got home and saw the total mess he had made of my hair, I emailed the company on the contact page. I have emailed several times asking for someone to call me to discuss it. There was no working phone
number. Nobody has got back to me. I know its cheap but I expect a good basic haircut. Customer Service is non existent. Do not risk this company who have disregard for customers. Candida, Brighton

Went in to the Hemel Hempstead branch and the lovely hairdresser called Maya served me. I had the root package and some highlights done . I was very happy with the results and she was very patient with me when cutting my fringe cutting a small bit at a time so I had the correct length that I wanted. Hopefully she will still be there when I come back again.

Went to go in and get my hair cut m, but didn’t go in because sitting in one of the chairs was a customers getting her hair done vaping away, didn’t think you was allowed to vap in side any more and also I have lung cancer so I do want to come in, I don’t think it’s very professional for you to aloud people to vap when your in a close environment with other customers around

Thrilled with my hair cut today by the lovely Polish lady who is new to the team. Sorry I can’t spell your name. I’m 72 on Sunday, walked out of Celley’s Crawley looking 35! Thank you.😊🙏

The last time I went to Cellys, I had my hair washed and trimmed. No problem at that stage.
I became ill, I'm a diabetic, and started to to have a hypo. Me sensor alarm went off, to notify my sugar level was drop.
The hairdresser noticed I was having problems, and she helped me.
But I was still struggling to raise my sugar level.
I went to the front desk, and explained to the gentleman that I was having a medical emergency, he didn't even put his phone down, he turned to the assistant and becken her to come to the desk. He carried on talking on the phone, but luckily the assistant who helped me before, saw I was still struggling with getting my sugar level back to normal, came back over to help me.
After a while I was back to normal sugar level, and my son arrived to help me out.
So if you have a medical emergency, do not ask the gentleman at the front desk, just get a assistant to help you!

Fantastic as always! Mia did an amazing job on my hair! And as an added bonus I got the VIP treatment of a trukish head massage from Ali. Thanks all, very grateful for your amazing customer service and my fantastic hair cut!

Cellys Poole great place talented pleasant staff good expertly round all staff friendly very pleased with a perfect cut and colour ty Monica

I, had my hair cut and highlighted by Paige at Taunton this morning and am delighted with the result, excellent customer service as well

Went to Cellys and within minutes was having my haircut, explained to the hairdresser Zaza what I wanted and he did a brilliant job. I was very satisfied with my haircut and the professional way I was dealt with by staff.

Brilliant.

Celly's Reading.... Hairdressers Niki and Niro are two of the best hairdressers there. 5/5*

nothing went well, my boyfriend showed the man a picture of what he wanted and they did the exact opposite!! he asked for a grade 3 on the back and sides and the man didn’t even know what that meant. he didn’t take anything off the back and sides or around his ears where it is quite annoying to him and cut 80% of his fringe off and thinned it out completely. never go here.

Had my hair done in Exeter today. By Kate. She’s just brilliant always get a great cut by her. She was lovely made me a coffee & I even got a biscuit 😁. Wouldn’t get my hair done any where else always come away happy great job Kate. 🥰

What went right?!!!
Everything I’d asked the hairdresser to do she did the opposite.
I’d specifically asked for her not to ‘chop’ into my hair which she did ,I asked for a diagonal straight line to achieve a simple classic bob,which I didn’t get. I even showed previous photos on my iPhone of what I wanted.
It was a very hot day & I’d explained I didn’t want a blow dry either as I normally let it dry naturally,however she persisted saying she could do a better cut.
As she she was chopping into it & it was getting shorter & shorter I was so distraught, stupidly I didn’t say anything at the time ( mortified) & even gave her a tip, I think she persisted on blow drying it for the extra money, had she listened & concentrated on what I’d asked for I’d of given her a decent tip instead of a blow dry I didn’t want. I left feeling humiliated & anxious to get back home to wash it out & comb it through to see how much hair I was left with, scissor happy indeed.
It’s taken months for it to grow back to where it was.
I’ll never go back again as I had been a regular customer although took a chance every time going there as to wether I’d get what I’d asked for & end coming home cutting any missed strands of hair myself.
I’m now in a situation where rather than risking the same thing happening again, I’m avoiding having it cut at all for now,as it’s not worth the stress I’ve been through.Bad experience altogether,definitely the last time with Celly’s Exeter.

My hair was cut, rough dried and straightened by floretta today. She was amazing, very friendly and talked me through every step she was going to do. Coffee was lovely too!! So happy with my new inverted bob and cannot rate this salon highly enough, plus such good value for money! Eastbourne branch

I've just got back from the Bexleyheath branch and i can only say, i think my hairdresser got out the wrong side of the bed! She wasn't rude but she seem to be totally disinterested in the job in hand. She asked me what i wanted done and when i started to tell her, she cut me short and just started to cut. I will say it wasn't a too bad cut but i've had far better done here in the past. After she finished, she rough blew dry, didn't brush the hair out, left it looking to a birds nest, then asks if i was happy!! I told her 'not really' & borrowed her brush so i could at least tidy it up. Needless to say, this will be the last visit i will make to this establishment. BTW some more staff wouldn't go amiss either and preferable ones with a cheerier outlook.

Jess from the Commercial road Portsmouth salon gave me a dry cut. I came out happy. My hair was shoulder length but the ends were over processed from daily straightening irons. Jess did exactly what I had asked for which was for just the dead ends to be cut off. She did a really good job and although there was no extras, what do you expect for £19? Now personality I do not want to sit in some leather chair and offered cups of filtered coffee because after all the price then gets added on to the customer. Yes you do only get what you pay for but truthfully that is all I wanted, a decent cut and that is what I got. I will return at a later date there, I was actually really happy with Jess as a person, she chatted as she cut and her hairdressing skills were good.

I got a full head of highlights done today and I am really pleased how my hair turned out you done a lovely job Olivia Thank you so so much