Excellent service in the shop at Mortimer street. Very helpful and friendly staff. When I ordered on line, I received the products in less than 18 hours.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The Customer service at London West End branch was 5 🌟 🌟 🌟 🌟 🌟 Not only helped me to identify the correct item, but also provided escellent recommendations. And they even offered to let me use t... Vis mer
Selskapet har svart
Had a call to check it was really me ordering, used a payment card with 3DES so it should not be questioned, slow service in store for pick up…
Selskapet har svart
I had ordered some bulbs they came broken and were exchanged with little fuss. Brilliantly handle by the staff.
Selskapet har svart
Informasjon om virksomheten
- Elektrogrossist
- Kabel-TV-selskap
- Engrosforhandler av elektriske apparater
- Lampegrossist
- Skrueleverandør
- Leverandør av solenergiutstyr
Om CEF - LWE
Skrevet av virksomheten
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Skrevet av virksomheten
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Kontaktopplysninger
1 Mortimer St, W1T 3JA, London, Storbritannia
- 020 7095 6800
3,7
Middels
12 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service in the shop at…
Excellent service in the shop at Mortimer street. Very helpful and friendly staff.
When I ordered on line, I received the products in less than 18 hours.
12. mai 2026
Svar fra CEF - LWE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
CEF numerical codes
CEF should where possible use manufacturers codes for identification of product
this causes cost reference prolonged administration time
29. januar 2026
Svar fra CEF - LWE
Thank you for your review.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
I had ordered some bulbs they came…
I had ordered some bulbs they came broken and were exchanged with little fuss. Brilliantly handle by the staff.
16. januar 2026
Svar fra CEF - LWE
Thank you very much for your review Danny.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service from beginning to…
Excellent service from beginning to end. Efficient and helpful.
9. desember 2025
Svar fra CEF - LWE
Thank you very much for your review Alison.
Best Regards
Adele Feller (Customer Services Manager)
Horrible Customer Service
I have returned an item, received a Credit Note, I called the branch, the person at the branch said they will call back, 6 hours later, no response. Subsequently called again, person on the phone said, they will find who I called in the morning, didn't ask for any details second time around, was fobbed off and then hung up.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEF - LWE
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Terrible service
Terrible service with one end of the company not knowing what the other is doing. I am waiting for a simple refund for goods I returned. CEF agreed to give my money back but I have not received it, despite wasted phone calls and excuses. I am not sure if this is bureaucracy or incompetence
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEF - LWE
Thank you for your review Michael.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Had a call to check it was really me…
Had a call to check it was really me ordering, used a payment card with 3DES so it should not be questioned, slow service in store for pick up…
7. januar 2025
Svar fra CEF - LWE
Thank you very much for your review Mark.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
The Customer service at London West End…
The Customer service at London West End branch was 5 🌟 🌟 🌟 🌟 🌟 Not only helped me to identify the correct item, but also provided escellent recommendations. And they even offered to let me use their branch as a collection point to pick up my next day items delivery. Product was in great condition and I managed to finish my work quickly. The customer I was working for was impressed by how quick the materials arrived.
9. august 2023
Svar fra CEF - LWE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Superb
Excellent customer service in addition to wide range of products with professional advice
3. desember 2022
Svar fra CEF - LWE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
CEF IN LONDON W1
Always a pleasure to deal with this company they are very efficient helpful informative reliable friendly and go out of their way to help when it is needed!!
CEF are the only electrical wholesalers I know of that always have absolutely everything in stock when others don’t!!
We have been customers of CEF for many years so lucky to have them!
7. september 2022
Svar fra CEF - LWE
Thank you very much for your review and feedback Claudia.
Best Regards
Adele Feller (Customer Services Manager)
BRILLIANT SERVICE NOTHING TOO MUCH…
BRILLIANT SERVICE NOTHING TOO MUCH TROUBLE
CANNOT ASK FOR ANY MORE
18. juni 2022
Svar fra CEF - LWE
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
Great service at Mortimer St
Great service at Mortimer St, they even tracked me down when I dropped my train ticket in the store so I could come back and get it. Top lads.
3. juni 2021
Svar fra CEF - LWE
Thank you very much for your review and feedback David Toscano, I will ensure this is passed on.
Best Regards
Adele Feller (Customer Services Manager)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.