Dangerous product almost causing a house fire, 20 days later still unresolved and only offering to replace a plug, nevermind the damage caused! Give timelines they don’t stick to and little customer... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I decided to replace the cartridge in my leaking mixer tap. I removed the said cartridge and took it to several specialist plumbing suppliers, all of whom were unable to help, as they did not have the... Vis mer
Selskapet har svart
I cannot praise this company highly enough. I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit. The engineer c... Vis mer
Selskapet har svart
CDA have been great, purchased a new electric hob for a great price. Had some issues during installation and called them and they sent an engineer out straight away. The issue was fixed very quickly,... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om The CDA Group Ltd.
Skrevet av virksomheten
British heritage since 1991
Founded in Nottinghamshire, England in 1991, CDA have built a reputation for affordable, stylish, ingenious and award-winning kitchen appliances that consistently deliver great results. Our British heritage remains strong with a Nottinghamshire head office and a local workforce.
Customer care
We have our very own UK based Customer Care team at our Nottinghamshire head office, made up of highly knowledgeable and experience people on hand 6 days a week to support you throughout the lifetime of your product. We are proud that our service teams pursue continuous improvement, with independent reviews from genuine customers closely monitored and feedback actioned, with the goal of always delighting you, our customer.
Ingenious products
CDA products are designed and tested by a team of some of the UK’s most experienced appliance experts, drawing inspiration from around the world to create products exclusively for British and Irish kitchens.
Quality and warranty
Our products are subject to stringent quality controls with our on-site testing laboratory ensuring only safe, reliable products are brought to market. This confidence in quality is backed by our free 5 year parts and 2 year labour warranty to give you complete peace of mind.
Kontaktopplysninger
The CDA Bulding, Harby Road, Langar, Nottinghamshire, NG13 9HY, Storbritannia
- 01949 862012
- customer.care@cda.co.uk
- cda.co.uk
4,1
Bra
7k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Repair man called when he was on his…
Repair man called when he was on his way and didn’t take long to replace the part in my oven.
6. mars 2026
Svar fra The CDA Group Ltd.
Good Morning Patricia,
Thanks for your 5-star review.
We're so pleased to hear that you are impressed with our engineers service.
arrived on time
arrived on time, very helpful and friendly, explained what the problem was
2. mars 2026
Svar fra The CDA Group Ltd.
Good Morning,
Many thanks for the positive review, its wonderful to hear that our engineer was helpful & friendly during his visit.
Svar fra The CDA Group Ltd.
Thanks for taking the time to leave a 5 star review, its great to hear you were impressed with our team.
cda oven experience
We have had our cda oven only 9 months and it broke. Which was very disappointing. However the repair service was brilliant only had to wait a week and the worker was very quick. He was also very informative
4. mars 2026
Svar fra The CDA Group Ltd.
Good Morning,
I'm sorry to hear you experienced issues so early on, I'm glad to hear this has now been resolved.
Thank you for sharing your feedback regarding your positive experience with our engineer, we really appreciate it.
Very friendly and Efficient.
From the first moment of contact, They have been in touch. They have given me all the relevant information of what I needed to do to sort the problem out.
They were very friendly and efficient and I am awaiting their visit to hopefully fix our Microwave.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The CDA Group Ltd.
We're delighted that you are impressed with our aftercare. Thanks so much for taking the time to share your feedback.
exellent service
6. mars 2026
Svar fra The CDA Group Ltd.
Good Morning,
Thank you for the wonderful feedback.
We take pride in reading such a glowing review about our service and we are really pleased we could help.
Shocking service
Shocking service, took a week and a half to come out and look to say it’s knackered and we need a new fridge freezer , but you are 2 months out of the 2yr warranty! So no plan in place and paid engineer £170 for the privilege ! Bad communication throughout and just want it sorted as have no fridge !
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The CDA Group Ltd.
Good Morning,
Thank you for your feedback, I'm sorry to hear that your repair journey has not been positive.
I have sent you a request via Trustpilot to request some further information so i can into this.
Svar fra The CDA Group Ltd.
Thank you for the positive feedback. It means a lot to us & will be shared with our team who looked after you.
Engineer turned up when he was supposed…
Engineer turned up when he was supposed to, worked clean and tidy, no fuss, sorted 👍
5. mars 2026
Svar fra The CDA Group Ltd.
Good Afternoon Julie,
I was pass on your compliments to our Service Partner Pacifica.
Could not be in twice for the engineer…
Could not be in twice for the engineer due to work and he was so understanding.
2. mars 2026
Svar fra The CDA Group Ltd.
Good Afternoon Joan,
We do try and be as flexible as possible so thank you for sharing your experience with us.
Your engineer sorted the problem with a…
Your engineer sorted the problem with a new fan, unfortunately it is still the same. The engineer explained what might happen and was very helpful.
27. februar 2026
Svar fra The CDA Group Ltd.
Good Afternoon Mrs Philips,
I am pleased that the engineer explained why your appliance might be a bit noisy so thank you for your feedback.
Svar fra The CDA Group Ltd.
Thank you for your post
Highly recommended company.
Problem delt with from gent on telephone to workman coming to house, all very professional and polite.
4. mars 2026
Svar fra The CDA Group Ltd.
Good Afternoon Charles,
Thank you very much for your feedback. Harry your Case Handler and Danny the engineer that looked after you will be delighted
3rd time element has gone in 2.5 years…
3rd time element has gone in 2.5 years just don’t think this is acceptable. So disappointed a brand new building a brand new cooker 🤷♀️. Was without an oven again for over 5 days. Staff at end of phone pleasant as was engineer. But not at all happy with CDA product. Think I should be offered a new cooker if the element goes again clearly a fault.
4. mars 2026
Svar fra The CDA Group Ltd.
Good morning Jane,
Thank you for your much valued feedback.
I'm so sorry to hear of the reoccurring issue you have a experienced with your CDA oven, I can completely understand how frustrating this must of been.
I can see our engineer attended yesterday to resolve this, if you have any future problems please do contact us directly on 01949862012 so the history can be reviewed.
Answered my problem quickly and put me…
Answered my problem quickly and put me in touch with an engineer
3. mars 2026
Svar fra The CDA Group Ltd.
Good morning Sheena,
Thank you for your wonderful review. We're thrilled to hear your repair was arranged quickly & efficiently.
Svar fra The CDA Group Ltd.
Good morning,
Your kind words mean a lot to us and we appreciate your 5* star review, thank you.
Svar fra The CDA Group Ltd.
Good morning,
We're happy to hear that you had a great experience & we appreciate your positive feedback regarding the appointment process & engineer's visit.
Thank you for your kind comments
I have a Nancy Dark Skies Bottle…
I have a Nancy Dark Skies Bottle Chiller and it is an excellent product. The delivery company were very good. The product looks fantastic and chills drink just to the right temperature.
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The CDA Group Ltd.
Good morning Stephen.
Thank you for your feedback. We’re delighted to hear that your impressed with your CDA Nancy wine cooler.
Great service and very quick response…
Great service and very quick response fixing the issue.
2. mars 2026
Svar fra The CDA Group Ltd.
We appreciate you sharing your experience! We're happy to hear that our team was able to resolve the issue quickly. Thank you for your feedback.
Svar fra The CDA Group Ltd.
Good Afternoon,
I am sorry that you had some issues with the engineer call out I can see we did have some problems getting hold of the part that was required to complete your repair.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.