CastFireplacesAnmeldelser 

Great website, great products, excellent delivery.

Very helpful customer service, they answered a lot of questions and helped us to customise the specific insert and surround we liked. Excellent communication and delivery. We are very happy. Thank you

I would happily buy from them again. The quality of the fireplace exceeded my expectations, the ordering process on the website was straightforward and easy to follow, and the customer service was excellent throughout. Delivery was seamless—they arrived on the promised day and were courteous enough to bring the fireplace directly to my home.

From placing the order to delivery took just a few days, which helped me stay on schedule with my builder's work. Overall, it was a smooth and professional experience from start to finish, and I would have no hesitation in recommending them to friends and family.

Great price and great service

very good expereince of ordering and getting the part

Great service lovely fire place
Delivery was on time to
Would definitely recommend this company

Found the products I needed, competition pricing, easy to order, fast delivery, items packed well, packing looked considered and smart. Items ordered extremely pleased with.

Really helpful & knowledgeable seller, happy to liaise with my couriers. Beautiful fireplace.

Clear website, flexible delivery and timed slot, with friendly driver who delivered to our garage.

Very quick delivery
Driver very polite and respectful of my property
Stored goods where l needed them
Would recommend this company

Very good service ordered one day delivered the next

Informed of delivery date and time and very helpful from start to finish

Good question, fast delivery, good value

Given the weight of the item, I think a the delivery method should be a two man over one man delivery especially as it costs £60.

Also my limestone surround had a visible chip on it. Other than that the fireplace was beautiful and delicious very was quick.

Really impressed with comms and speed of delivery. And the fact you deliver yourselves. Highly recommended.

I love my newly installed ARADA Widescreen multi fuel stove. It keeps my bungalow at a perfect temperature. Yes, you have to remove the ash and get the coal or wood in, but that takes me thirty minutes at most and when gas and electric prices vary so much, it’s nice to be able to reduce the worry of trying to keep warm on those cold and wet days, and nights.

Excellent, ordered the bio ethanol conversion kit. Had a couple of questions prior to ordering so rang and all my queries were answered straight away.

Placed the order and we received the item the following day.

Absolutely brilliant service.
So helpful in helping us get the right fireplace before we ordered.
Also recommended an amazing local installer who was excellent.
Delivery was prompt and with a smile.
Also love the fireplace so very happy and would highly recommend. Client fault it.

Very helpful and amenable staff. I dealt with Mark who was very quick to respond and answered my queries thoroughly. Fabulous fireplace, lovely quality, can't wait to see it in place!

Prompt delivery with loads of information on arrival time.
The fire surround is great. This was the only company we found that made a rebate frame, that would enable the surround to fit flat against the wall. Ideal for a log burner.