First and foremost the beef from Casa Argentina is pretty unique. Anyone who has tasted Argentine (NOT Argentinian 😉) meat will know what I mean. Secondly, the service is excellent from ordering to... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What an excellent service with next day delivery on a Saturday. The thoughtful and effective packaging meant that the meat arrived totally frozen with the protective ice sheets still frozen solid.... Vis mer
Selskapet har svart
I live in Edinburgh and the products always arrive super fast and in great conditions. Shopping and delivery is very smooth every time. Will keep buying from them as the service is excellent.
Selskapet har svart
Excellent service, including next delivery which was an absolute winner. Products fantastic! it has been my first time ordering with Casa Argentina, but the entire process was super easy. Also the fac... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Casa Argentina Limited
Skrevet av virksomheten
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Kontaktopplysninger
Unit 3, 77 Sumner Road, CR0 3LN, London, Storbritannia
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Enestående
903 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Casa Argentina Limited
Hola Milimar,
Thank you for your feedback! We’re pleased to hear your order arrived as scheduled and that everything was correct.
We truly appreciate your support and look forward to serving you again.
Un abrazo,
Casa Argentina Team
Good service
Good service. I bought a surprise birthday gift and the delivery was impecable, at the time that was previously scheduled. Highly recommended.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Cecilia,
Thank you so much for your kind feedback! We’re delighted to hear the surprise birthday gift arrived perfectly and at the scheduled time.
Making special occasions run smoothly is really important to us, so it’s wonderful to know we could be part of that experience. Thank you as well for the recommendation, we truly appreciate it.
Un abrazo,
Casa Argentina Team
Th quality of the meat is unreal
Th quality of the meat is unreal. Well worth paying the money for
30. april 2026
Svar fra Casa Argentina Limited
Hola Ben,
Thank you so much for your amazing feedback. Hearing that the quality of the meat was “unreal” truly means a lot to us.
We put a huge amount of care into sourcing products that deliver a proper Argentine experience, so it’s incredibly rewarding to know you felt it was worth every penny.
Thank you again for your support.
Un abrazo,
Casa Argentina Team
Great customer service
Great customer service, quick delivery and excellent product quality. Thanks
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola,
Thank you so much for your kind words! We’re delighted to hear you were happy with the customer service, quick delivery, and product quality.
We truly appreciate your support.
Un abrazo,
Casa Argentina Team
The deliver it is excellent
The delivery is very good and well packaged and as always the sausage cheese and meat are always very good
28. april 2026
Svar fra Casa Argentina Limited
Hola Paul,
Thank you so much for your lovely feedback! We’re really pleased to hear you’re happy with the delivery, packaging, and that the sausages, cheese, and meat continue to meet your expectations.
We truly appreciate your continued support.
Un abrazo,
Casa Argentina Team
Muy buena experiencia.
Hola! muy contento con la compra que hice. Los 12 kilos de Playadito me llegaron al toque y a mejor precio que la competencia, y sin pagar delivery. Listo, me quedo con ustedes, ganaron un nuevo cliente estable.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Carol,
Muchas gracias por tu mensaje, lo apreciamos mucho.
Nos alegra muchísimo saber que te llegó el Playadito rápido y que estás contento con el precio y la experiencia en general. Es genial saber que todo funcionó bien para ti y que te sientes con confianza para volver a comprarnos. Esa confianza es algo que valoramos muchísimo.
Nos alegra tenerte como cliente y seguiremos trabajando para ganarnos esa confianza en cada pedido.
Un abrazo,
Casa Argentina Team
Great products
Great products, good communication and an all-round good company to deal with.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Carol,
Thank you so much for your kind feedback. We’re really pleased to hear you’re happy with the products, communication, and overall experience with us.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
The products were delivered on time and…
The products were delivered on time and well packaged.
Today I received an email from Max, not about food but about values. This is unusual in my experience but admirable and not just because the values he talked about reflected my own (which they did). I think this says a lot about Casa Argentina and I will certainly be purchasing from them again.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola,
Thank you so much for taking the time to share this, it really means a great deal to me.
I am glad to hear your order arrived on time and well packaged, but what I value most is your response to the email.
That is very kind of you to say. When I write those messages, they usually come from lived experiences, things I have observed over time, and reflections that stay with me long after the moment has passed.
I try to be honest in them, and to share something that goes a little beyond food or business on its own.
Often it comes back to values, how we treat people, how we show up in difficult moments, and how small actions shape trust over time. So hearing that it resonated with you in that way is genuinely meaningful.
At Casa Argentina, this is exactly what we try to build every day. It is not just about bringing products from Argentina to the UK, but about creating a bridge between cultures, sharing something authentic, and doing it with care, respect, and consistency.
The mission, vision, and values we live by are not just words on a page for us, they are the standard we try to hold ourselves to in everything we do.
So when someone connects with that, it really does mean a lot.
Thank you again for taking the time to write such a thoughtful message and for engaging with it in the way you have. I truly appreciate it.
Un abrazo,
Max and Casa Argentina Team
Delicious food and great customer service
The products arrived very quickly on the promised date. The Franui were delicious. Still to have the empanadas but we had them at friends’ house and they were extremely good.
There was a bit of a mix up with delivery charge but Max called me and the issue was sorted quickly.
I can recommend the products and great customer service.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Maria,
Thank you so much for taking the time to write this, I really appreciate it.
I am very glad to hear the order arrived quickly and that you enjoyed the Franui...
I also want to say thank you for your understanding around the delivery charge issue. I genuinely appreciated how kind and patient you were about it. I am really grateful you gave me the chance to put it right quickly.
Most importantly, thank you for your trust in us and for recommending both the products and our service. It really means a great deal.
Un abrazo grande,
Max and Casa Argentina Team
Casa Argentina never fails us
Casa Argentina never fails us
We love to enjoy a taste of home and honour our guests with a good Argentine style BBQ (Asado), and treat ourselves with dulce de leche... too bad Chocolinas were out of stock this time, we will need to place another order soon.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Maria,
Thank you so much for your kind words. It really means a lot to us to hear that Casa Argentina never fails you, and that our products are part of your asados and moments shared with guests.
That connection to home, fire, and good food is exactly what we hope to bring to every order.
We’re also really glad you continue to enjoy the dulce de leche, it’s always a favourite. Sorry again about the Chocolinas being out of stock this time, they tend to go quickly, but we’ll do our best to have them back for your next order.
We truly appreciate your continued support.
Un abrazo,
Casa Argentina Team
Excellent products
Excellent products, services and prompt delivery. Highly recommended.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Ana,
Thank you so much for your kind words! We’re delighted to hear you were happy with the products, service, and prompt delivery.
We truly appreciate the recommendation, it means a lot to us.
Un abrazo,
Casa Argentina Team
Excellent - as always
As always, excellent quality meat and excellent customer service. I forgot to update my new address on my account before placing order but a phone call got everything sorted out and order arrived at new address next day. Thank you!
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Kirsty,
Thank you so much for your kind words and continued support. We’re delighted to hear you’re happy with the quality of the meat and our customer service.
We’re especially glad we could quickly sort out the address change and ensure your order arrived safely the next day. That’s exactly the level of service we aim to provide.
Thank you again for your trust in us.
Un abrazo,
Casa Argentina Team
Is a little piece of our country in the…
Is a little piece of our country in the middle of London. Getting our Argentinian products we don’t miss Argentina so much.
Thank you for always work in time your service is excellent.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Viviana,
Thank you so much for your beautiful message. It really means a lot to us to hear that Casa Argentina feels like a little piece of home for you in London.
We’re delighted to know our products help you miss Argentina a little less, and that you’re happy with the service and timing. That is exactly what we aim for.
Thank you for your continued support.
Un abrazo,
Casa Argentina Team
Great packaging
Great packaging definitely using them again
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Archie,
Thank you for your kind words! We’re delighted to hear you were happy with the packaging and that you’ll be using us again.
We look forward to your next order.
Un abrazo,
Casa Argentina Team
Excellent communication and efficiency
I placed my order one morning and almost immediately received a message giving me a 1 hour time slot for delivery the following day. Following several updates on the progress of my order, the order was delivered to my home 20 minutes into the stated time slot. What more could I ask for?
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola James,
Thank you so much for your fantastic feedback! We’re delighted to hear the communication and delivery experience met your expectations, especially with the accurate time slot and timely updates along the way.
“What more could I ask for?” is exactly what we love to hear — it means we’re doing things right.
We truly appreciate your support.
Un abrazo,
Casa Argentina Team
Good delivery and good products.
I always buy Argentinian products from Casa Argentina. the delivery is quick and accurate also they have a good source of yerba and cookies!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Ariel,
Thank you so much for your continued support — it really means a lot to us. We’re delighted to hear you’re happy with the delivery and that you keep coming back for your favourite Argentine products.
It’s great to know you’re enjoying the selection of yerba and cookies too — always essentials!
Un abrazo,
Casa Argentina Team
Svar fra Casa Argentina Limited
Hola Alice,
Thank you so much for your lovely feedback! We’re delighted to hear everything arrived on time, that you enjoyed the quality of the goods, and appreciated the thoughtful packaging 😊
We really appreciate your support.
Un abrazo,
Casa Argentina Team
Delivery as promised,good producta and packing
the order arrived as promised and as expected the products of good quality.
7. april 2026
Svar fra Casa Argentina Limited
Hola Maria,
Thank you for your kind feedback! We’re delighted to hear your order arrived as promised and that you were happy with the quality of the products and the packaging.
We truly appreciate your support.
Warm regards,
Casa Argentina Team
This isn't the first time ...
This isn't the first time I've left a review, but I truly feel that CASA Argentina deserves recognition every time - not just for their delicious, high - quality products, but also for their genuine and trustworthy ethos. I enjoy the entire experience, from placing my order to finally enjoying the items when they arrive. One standout for me is the dulce de leche - rich, smooth, and incredible indulgent. If you haven't tried it yet, I'd strongly encourage you to give it a go - you're in for a real treat!
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola,
Wow… thank you so much for taking the time to write this again. It genuinely means a lot to me, especially coming from someone who has supported us more than once.
What you said about the experience, from placing the order to enjoying the products, is exactly what we try to build at Casa Argentina. Not just good food, but something that feels reliable, enjoyable, and worth coming back to. So hearing that come through in your words is incredibly rewarding.
And I have to agree with you on the dulce de leche… it’s something very special, and I’m really glad you’re enjoying it the way it’s meant to be. That rich, smooth indulgence is hard to beat.
Thank you again for your continued support and for recognising what we’re trying to do. It truly doesn’t go unnoticed.
Un abrazo grande,
Max & Casa Argentina Team
Great place to buy Argentinian…
Great place to buy Argentinian products, specially meat cuts. Excellent customer service, packaging and delivery.
My favourite place to buy in the UK 🇬🇧 🇦🇷❤️
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Casa Argentina Limited
Hola Leandro,
Thank you so much for your amazing feedback! We’re delighted to hear you enjoy our Argentine products, especially the meat cuts, and that you’re happy with our customer service, packaging, and delivery.
It truly means a lot to us to be your favourite place to shop in the UK!
Un abrazo,
Casa Argentina Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.