Carplatesdirect 

Wow! Just wow! Ordered my new plates on Thursday, after having received a super quick response to a query I had (via email) and blow me down but they arrived today (Saturday). Plenty of updates along the way as well.

The plates themselves are well made and I cannot wait for the DVLA to transfer my personalised to my new car. All very exciting for a female petrolhead.

Needless to say, my experience has been faultless and I have no hesitation in personally recommending Car Plates Direct.

Ordered 2 sets of plates, big mistake, waited well over a week and nothing.£70 out of pocket, company won’t answer emails. AVOID THIS COWBOY COMPANY.

ordered plates with emblem border and bottom line name + fixing clips. arrived very fast. poor quality no border and no emblem name on bottom line so small could not read it no fixing clips got in touch many times and was told that was what you ordered. they just wanted to argue. after paying nearly £38 for this realized that they where con artists. so beware look elsewhere for much better deals.

Fast manufacture and swift delivery. Nice quality plates. Just what I was looking for. Couldn't be better.
Thank you.

Sent the wrong type of plates.
Didn't have BS numbers, so not road legal.

Customer service didn't care, and won't do anything about it. Just passed blame onto me.

Clearly a fault on their end but refuse to rectify.

Would not recommend to use!!!

Number plate arrived next day but without fixing kit which I paid for and cannot fix number plate on without it. Needed to affix to car quickly which was why paid £10.99 express delivery. Company said they would sent out fixing fit asap but still no sign of it 3 days later. Not great service

One of few company’s that allow you to do custom plates / Show plates. Ordered one for my tractor and arrived really quickly. Brilliant quality and very happy with it. Thank you!

Have not received my plates over a week after ordering
8 days after ordering told they were damaged in transit . Waiting for a response and resolution so far nothing at all .11days after order put in and still no delivery . They have remade plates apparently but no delivery details . Have had to buy other plates while I wait to see if these ever arrive shocking. Nothing no plates , no refund , no response . Seemingly if delivery goes wrong they just ignore you and keep your money

Received plates with no spacing and customer service is nonexistent.

I paid for Express delivery on Friday night costing an extra £10. I understand that I’d missed Fridays deadline but when I received an email on Sunday evening saying
Hello,
Your order has been manufactured and packed for post.
90% of Priority orders arrive within 48 hours We only dispatch on weekdays, Mon, Tues, Weds, Thurs, Fri.
I thought they’d arrive on Tuesday possibly Wednesday at the latest. They finally arrived on Thursday afternoon.
There is no way of contacting or speaking to anyone other than responding some but not all of my emails. They say they don’t guarantee delivery. Save your money and use standard delivery if you are thinking of buying from them. I personally wouldn’t. I can’t comment on the plates as now away from home. I wanted the new plates on before I left. Very disappointing.

I ordered my car plates and when they came the quality of them were poor. They had a sticker on to show that they had been quality checked however that obviously didn’t happen.
The company has only one telephone number that is never answered. They say to email them however they never reply to messages. They say they have a three (3) year warranty but what the use in having a warranty if you cannot make a claim. Overall the whole experience was a mistake, spend your money with a reputable plate maker and save yourself the grief having to deal with Car Plates Direct.

Ordered express delivery plates for next day 2 day delivery and paid the premium after 4 days no plates and contacted customer service who sent me the tracking info I already had which told me nothing! Contacted again next day when still no plates requesting a refund on the “express” delivery, still no response. Absolutely rubbish after sales service, and they need to sort out the courier and surely refund me and not pay them.

I just received the number plates, thank you, Unfortunately their were NO fixture and fittings included that i ordered and paid for, which is now extremely frustrating, as I cannot put the plate on the car !

Ask for them to be delivered or refunded , no reply, went on there chat online and asked me to email them. Service is poor

Scam,Scam, do not buy from these.
I ordered and paid but recieved nothing, you can't phone them, complete scam!!!

My Order #2112656D. I wasted £60.71 with them. Paid £9.99 for express delivery on 01/06/25 and got the plates on 04/06/25 but not road legal (without producer details and standard codes). Contacted them by email and asked for replacement, no reply since. There is no mentioning on my order that I had ordered show plates rather than road legal plates. Avoid this irresponsible supplier. I wish I checked their reviews before my order.

Really excellent service and great number plates. I made a mistake and they happily corrected the order, really impressed. I would order again with no hesitation, thank you👍

Scam, avoid. Plates not legal. Wasted money with them.

NO PHONE NUMBER
EMAIL BOUNCING BACK
EVRI COURIER
WAITING NEARLY A WEEK
NO CUSTOMER SERVICE
AVOID AVOID AVOID
YES YOU ASKED FOR ORDER NUMBER AFTER THE ONLY EMAIL THAT GOT THROUGH THAT WASN'T BOUNCED BACK!!
SINCE THEN EVERY EMAIL BOUNCES BACK, HOW THE F ARE WE SUPPOSED TO RESOLVE WITH NO CUSTOMER SERVICE!!!
Look at reviews and act!!
OMG YOU EVEN SURPRISED ME WITH THAT REPLY!!!
ARE WE MAKING IT UP????
Order no 2074192SP

Avoid! I needed number plates urgently. Paid £9.99 for express delivery and plates were not sent. Received an email saying plates dispatched - using Evri I may add (an economy service, costing £3 at most, by no means express or £9.99!). Tracking number provided, item still not dispatched yet, 4 days after order placement. Contacted CarPlatesDirect - Zero response / reply.
I have raised a claim with my bank now to dispute the transaction and try and get my £32 back! Do NOT use this company. Scammers!!!

Can't thank Car Plates Direct enough for correcting my mistake. Even though I made an error when creating 2 sets of plates they agreed to re do them.