Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The Carluex air was quick and straightforward. Followed the instructions And was set up quickly... That's about the only good part of the experience. Apps are glitchy and sometimes wouldn't fully open... Vis mer

Vurdert til 5 av 5 stjerner

I bought this wireless CarPlay adapter five months ago, and I've had an awesome experience so far. It's packed with features and reasonably priced - compared to other similar products, this adapter of... Vis mer

Vurdert til 1 av 5 stjerner

Item did not work as sold, despite considerable time spent with them asking me to trouble shoot a range of their suggestions (ie - their deliberate stalling tactics). They refused to cover return po... Vis mer

Vurdert til 5 av 5 stjerner

I bought my carluex air last Nov, it was working fine few past few months. Even though I’ve read reports citing poor performance and the support was not good. But they did help me when I needed it, fo... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bilutstyrsbutikk

Skrevet av virksomheten

CARLUEX is the brainchild of a passionate team of tech enthusiasts who are committed to revolutionizing the way people experience in-car entertainment. The original intention behind creating this product was to enhance the driving experience for hobby car enthusiasts like ourselves. As a technology enthusiast team, we have always been fascinated by the intersection of technology and the automotive industry. We noticed a lack of high-quality products that seamlessly integrate the latest technology into cars, which led us to focus on this industry. We wanted to create a product that would allow drivers to fully utilize their smartphones while on the road and make their driving experience safer and more enjoyable.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

42 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 20 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Vurdert til 1 av 5 stjerner

Don't buy it!

The Carluex air was quick and straightforward. Followed the instructions And was set up quickly... That's about the only good part of the experience. Apps are glitchy and sometimes wouldn't fully open ( just a blank screen) functions are slow and made using a display almost impossible. Tried their tips and tricks, nothing. Still wasn't upset as on their site they advertise hassle-free return. If the return was hassle-free it was for them not me. The only way you have to contact them for returns or otherwise is through an email address, no phone number. You also have 30 days to return. I sent them several emails with no response. Lesson learned, if you can't buy it on Amazon, don't buy it. I'm assuming there's a reason they don't sell on anywhere but their website from what I can tell. 0 support 0 response. They do have a $35 return fee, and I would have taken that as a lesson.

24. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Carluex Pro+ 2.0 for VW group car

I purchased the Carluex Pro+ 2.0 and use it with my 2015 Škoda Superb (VW Group).

The device arrived quickly after ordering, and my overall impression is very positive. It feels robust and well-built, with smooth and reliable functionality. It starts slightly later than the car’s native infotainment system, but this is barely noticeable and not really an issue - if I do allow few seconds more to it.
Occasionally, the CarPlay connection initializes faster than Carluex, and I need to switch to Carluex manually on the display. A simple workaround is to give the car a few seconds before starting the car's engine, allowing Carluex to power up first—then it connects immediately without any intervention.

The Carluex user interface is clean, well-structured, and easy to navigate. It offers plenty of customization options and access to many apps via the app store, so it can easily be tailored to different needs. In that sense, it’s very versatile.

I do have two minor comments, which may be specific to my car:

Occasionally after booting, the device remains frozen—the touchscreen commands don’t respond, although the device itself is running (the clock continues). In this case, I need to unplug it from the USB and reconnect it to reboot. This happens roughly once a week.

Incoming calls don’t always route correctly. When answering an incoming call, I can’t hear the other party. Hanging up and calling back manually resolves the issue. Maybe I still need to work a bit on the setup (not sure if the phone shall be connected both via BT and the CarPlay)

On the positive side, the customer service is excellent. I had a few additional requests, and the support team responded quickly and provided a 100% satisfactory solution.

Overall, I really like the device—my kids love it too—and it does exactly what I expected it to do. Despite the minor quirks, I’m happy with the purchase.

23. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Purchased the Carluex Pro+ 2.0

I purchased the Carluex Pro+ 2.0 primarily for use in my 2024 RAM 1500. First impressions were very positive—the unit itself is well-built and presentable, and the UI is clean, modern, and smooth with no noticeable lag. Boot time is quick, and visually it’s a big step up from many competing devices.

Unfortunately, functionality fell short in real-world use. When connecting my phone via Bluetooth, the audio does not properly route through the vehicle. I also attempted to use the Android Auto option, but experienced the same issue—audio cuts out completely during phone calls and when map voice directions are active. This makes hands-free use essentially unusable.

I ended up reinstalling my older Carlink unit, which, while dated in appearance, works far more reliably with Bluetooth audio, calls, and navigation prompts.

In summary, the Carluex Pro+ 2.0 has excellent design and a modern interface, but serious audio integration issues—at least in my 2024 RAM 1500—make it impractical. If reliability is more important than aesthetics, there are currently better-performing alternatives.

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wish I’d read the reviews before…

Wish I’d read the reviews before purchasing. No consumer rights as I am in the UK and they are in the US. As others have stated, complete lies about the 30 day money back guarantee. They refunded £10 of the £92 spent.

5. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til CARLUEX

Svar fra CARLUEX

Hello Andy,

We sincerely regret that your shopping experience did not meet your expectations.

We would like to clarify the following: regarding the CARLUEX GO you purchased, after receiving your feedback about certain functions not working properly, we provided technical support at the earliest opportunity. Following further checks and confirmation, the functions you mentioned were found to work properly once set up according to the correct operating procedures. The product itself was confirmed to be functioning as intended, and the issues reported were primarily related to usage and setup.

In subsequent communication, you indicated that you still wished to return the product. We maintain return locations in both Italy and the United States. Considering that returning the item to Italy may result in customs duties, while returning it to the United States would involve lower overall costs, we therefore provided you with the U.S. return address. According to the return and refund policy published on our website, any costs incurred in relation to returns are the responsibility of the customer. Once the returned item is received, the refund will be processed in accordance with this policy.

Afterwards, you contacted us again to discuss an alternative resolution and requested a £10 refund without returning the product. Based on your explicit request, we applied for and completed a £10 goodwill refund.

The entire process was handled strictly in accordance with the return and refund policy published on our website. There is no situation in which the 30-day return and refund policy is falsely represented or untrue.

We regret that this experience did not meet your expectations, and we remain willing to provide further technical support at any time. Should you require any additional assistance, please feel free to contact us.

CARLUEX Customer Support Team

Vurdert til 5 av 5 stjerner

Charging doesn’t interrupt use

When my phone gets low, I plug it in and CarPlay keeps working without any hassle. Last time at the gas station, I paid right from the car screen - so convenient.

8. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

high-performance and trusted brand

I bought Carluex pro+ 2.0. The fastest and most efficient I've tried so far and I've tried them at all prices. No problem with the SIM card by the way. The technical support was super efficient and quick to respond to me because I had a small problem but they corrected it efficiently. I recommend this device without hesitation, I am very satisfied.

29. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Since using Carluex

Since using Carluex, it connects automatically every time I open the car door. The connection never drops. Changing tracks and navigation work smoothly, so I don't have to keep staring at the screen. Very hassle-free.

16. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Item did not work as sold

Item did not work as sold, despite considerable time spent with them asking me to trouble shoot a range of their suggestions (ie - their deliberate stalling tactics). They refused to cover return postage costs despite being a faulty item. Buyer beware.

29. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ottimo prodotto

L’azienda è molto disponibile con continua assistenza su whatsapp qualora ci sia qualche problema e il prodotto estremamente valido e di facile configurazione

8. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered the car looks Carluex Air…

I ordered the car looks Carluex Air Pro. It would never work correctly. I tried to return it within a few weeks. They would not let me return it. They kept giving me reasons that may not work, which I tried. Then I found out it had an old update version that I had to download onto a SD card and upload to the unit. I put in the SD card correctly as I have a lot of experience with us the SD card would not eject. The thing is useless and I'm out $240. They basically steal from you.

2. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The CARLUEX PRO+ is a scam

The CARLUEX PRO+ is a scam. I have had nothing but trouble since day one when I purchased the device 4 months ago. My problem is the device plug connection not making contact with the power cord. The company sent me a new power cord, but this did not fix the problem. They REFUSE to send me a replacement or fix my device. DON’T BUY THIS PIECE OF CRAP!

23. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Perfect Driving Companion!

Six months with this wireless CarPlay adapter has completely changed the way I drive for the better. Every time I start the car, it connects instantly so I can dive right into music and navigation without worrying about complicated setups. I really appreciate its stability; whether I'm on city streets or highways, the connection quality remains solid.
Plus, whenever I have questions, customer service is always quick to respond with effective help. They genuinely care about customer inquiries, making me feel supported and valued.
I would absolutely recommend this to anyone looking to enhance their in-car experience - this adapter is truly the perfect companion for your driving life!

9. desember 2024
Vurdert til 5 av 5 stjerner

Excellent Value for Money!

I bought this wireless CarPlay adapter five months ago, and I've had an awesome experience so far. It's packed with features and reasonably priced - compared to other similar products, this adapter offers outstanding value for money. In everyday use I found that it connects to my phone quickly with clear sound quality and no delays. Whether you're a new driver or an experienced one, you will find it easy to use!

28. november 2024
Vurdert til 1 av 5 stjerner

Pas satisfait

J’ai acheté le CARLUEX AIR pour ma Mercédès mais j’ai jamais pu le faire fonctionner. En outre j’avais commandé avec la télécommande mais il n’était pas dans le paquet et la stéréo m’a dit de me retourner contre le transporteur.

9. april 2024
Vurdert til 1 av 5 stjerner

I bought this item April 24 and in July…

I bought this item April 24 and in July 24 it stopped working numerous emails to the company but just kept getting suggestions that were no help at all so I asked for a replacement or refund and just been ignored since so their after sales and one year warranty is not worth anything. I was told to download a recovery file and an update file put on a usb stick which I did but when I connected the item all I got was a black screen asking for a password so was then told to put in so many number eight's or zeros but each time it just said wrong password and as such could not get into the system to put the update or recovery files in

5. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til CARLUEX

Svar fra CARLUEX

Thank you for your support for CARLUEX. Please share with us the process of following our suggested steps so that we can check and further address the issue for you. We are committed to providing excellent service to our customers.

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