It was my first time using Cargonaija through referral and I didn't regret it. I had a wonderful experience with them. They are timely, reliable, helpful and most importantly their communication and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It’s always good experience with Cargo Naija! I have used them for about 3 times now and it went well. Last time, I waited longer for my things to come from London down to my doorstep and this... Vis mer
Selskapet har svart
Great team! Professional and fast delivery. My items were received within a week to the UK and it was hassle free! I've recommended them to others.
Selskapet har svart
I tried cargo naija service for the second time and I am absolutely satisfied yet again. I would recommend them anytime. A big thank you to Pelumi for her exceptional and polite customer service.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Cargonaija is one of the UK's leading Air Freight and Car or Vehicle shipping giant in the UK. As part of our growth and expansion strategies, we have extended our freight services to China, Dubai, USA and Canada. Other than sending customers freight to Nigeria and other parts of the world from the UK, we now cover a wide range of location from China to Nigeria, Dubai to Nigeria, the USA to Nigeria and Canada to Nigeria.
Kontaktopplysninger
Unit 1, 1000 North Circular Road, London , NW2 7JP, London, Storbritannia
- 02039045521
- info@cargonaija.com
- cargonaija.com
4,9
Enestående
409 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So Professional
Tested, trusted, reliable and professional 👌👌👌
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Betty,
Thank you so much for your trust
We look forward to serving you again
Best cargo company ever,great service…
Best cargo company ever,great service and fast delivery 🥰🥰🥰🥰
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi mojisola,
We're sincerely grateful for your review.
Thank you for trusting cargonaija!
Nice service ,got my delivery on time…
Nice service ,got my delivery on time within 7 days.
I will use your service whenever I want to cargo my stuff to uk.
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Nwose,
We're glad you're satisfied and we can't wait to serve you again!
Thank you so much
Svar fra cargonaija
Hi saramos,
Thank you for your review
We appreciate!
They are very reliable
They are very reliable, while I was still thinking of when they will get back to me after filling the necessary forms online my shipment arrived exactly 6 days after it was sent from Nigeria. All intact what more can one ask.
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi omolola,
We're glad we met your expectations
Thank you for trusting cargonaija
Timely and fast delivery
Timely and fast delivery, communication topnotch, customer service 100%. I will recommend Cargonaija anytime 👍
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Mummy kiss,
We're glad you're satisfied with our service
We look forward to serving you again.
Thank you!
7 star experience with the cargo…
7 star experience with the cargo company. All my items came intact and timely
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Remi,
Thank you so much for your review
We're happy we got you satisfied!
Was delivered at the exact time and in…
Was delivered at the exact time and in good condition
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Thankgod,
Thank you so much for your feedback!
I had a wonderful experience with…
I had a wonderful experience with cargonaija, my parcel was delivered timely and safe, cargonaija 4 life.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi ugochukwu,
We truly appreciate your honest feedback ,thank you so much for trusting cargonaija!
Thanks ever so much for your customer…
Thanks ever so much for your customer service, and excellent communication skills however more needs to be done to stay excellent, keep it up.
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi adisa,
We are glad you're pleased with our customer service and communication.we also value your suggestions and will keep working hard to improve and maintain our standard
Thank you!
Cargonaija is Amazing
Cargonaija is Amazing, it was my 1st time of ssending my stuffs from Naigeria to Scotland it’s arrived in time I can’t believe it, definitely I’m happy and I will recommend you. The customers service was Awesome. Good job 👍
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi hauwa,
We appreciate your feedback and we're glad to have met your expectation.we truly appreciate your recommendations.
Thank you!
Cargonaija representatives are so…
Cargonaija representatives are so helpful and replies are swift. Love working with them .
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Thank you so much for your feedback
We're glad
The swift delivery makes cargo naija..
The swift delivery makes cargo naija very unique, you get your package even before the said delivery date, and their communication skills is top notch.
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi fadekemi
Thank you so much for your review
We are glad you're satisfied
Great customer service
Great customer service, fast delivery and really impressed.
13. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Yvonne,
Thank you so much for your feedback
We appreciate
The delivery was so smooth...and I was…
The delivery was so smooth...and I was even supported to carry the item to my apartment....
29. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Daniel,
We truly appreciate your feedback
Thank you so much!
I am extremely disappointed with Cargo…
I am extremely disappointed with Cargo Naija’s service. Almost three weeks ago, I paid for express delivery to send a custom‑made dress and hair extensions for my sister’s wedding. The package was supposed to arrive in 3–5 days, but nothing was delivered. The DHL tracking showed only “information received, not package received.” When I contacted Cargo Naija, their employee eventually admitted the package was missing, after initially blaming an unrelated Air India plane crash.
I was later told the package was mistakenly sent to someone else, who refuses to release it. This left us scrambling at the last minute to replace all items, ruining our plans for the wedding day.
I demand a full refund for the dress, hair, and delivery fee. If this is not resolved within 14 days, I will escalate the matter by filing formal complaints with:
Federal Competition and Consumer Protection Commission (FCCPC), NSC and PCC.
I will also report to bloggers like VDM if nothing is done about this.
15. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Dear Halima,
We are genuinely sorry for the distress caused by this situation and fully understand how important this shipment was to you. We deeply regret the timing and the disruption it brought to your sister’s wedding plans.
However, we feel it is important to clarify a few key points regarding the incident:
DHL Tracking – “Information Received”:
The status "information received" means DHL acknowledged receipt of the shipment details — this is the standard first step when we book packages with DHL. It does not mean your package was not received; rather, it indicates the booking was logged into their system.
Mislabeling at DHL Hub (NAHCO):
Unfortunately, your package was mistakenly labeled as another customer’s item during processing at DHL’s receiving hub in NAHCO. As a result, it was delivered to the wrong address. This is an operational error we have been actively working to resolve.
Recovery in Progress:
We attempted recovery from the mistaken recipient's address last Thursday, but they were unavailable. Our driver will return on Monday to collect the package. Once recovered, your package will be delivered to you within 10 days without fail.
Package Not Missing:
We want to correct the impression that your parcel is missing. It is not. It was wrongly delivered, and we are taking all necessary steps to retrieve and deliver it to you.
Refund Policy:
Please note that we do have a refund policy in place for lost items — provided insurance coverage was taken out during the booking process. This is clearly outlined in our terms and conditions. If you opted for this cover, we will honour any refund due based on its terms.
We understand your disappointment and sincerely apologize once again for the inconvenience. Our team has treated this matter with urgency and seriousness, and we remain committed to resolving it fully.
Thank you for patience and understanding on this matter
Cargonaija Team
It was delivered at my door step and…
It was delivered at my door step and appropriate too, no stress.
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Williams,
We're glad you're satisfied with our service
Thank you.
I got my delivery exactly 7days (5…
I got my delivery exactly 7days (5 working days).
Excellent customer service!
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi ubong
Thank you so much for your review
They are very professional and delivery…
They are very professional and delivery was done on time. Thank you cargonaija.
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi seun,
We're glad you're satisfied with service
Thank you for trusting cargonaija.
We look forward to serving you again!
The service is so fast and reliable
The service is so fast and reliable
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra cargonaija
Hi Julie,
We're glad you're satisfied with our service
Thank you for your review!
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