Cargini Anmeldelser 

When we arrived at the cephalonia airport , a lady was so rude to welcome us & we wait for more than 1 h to be picked it up with their car & go to the office (far away 10 min ) .
she waited for other guests & we wait outside under the sun for 1h
She told us it was for 10 minutes!! at the end 1h
In the office the lady was nice , all went well with the car
New car good conditions

We rented a car on July 5th. As soon as I parked at a nearby restaurant (20 minutes from the rental agency) I noticed that the key didn't work, I had to manually lock the door. We went to Athens and again I had to manually lock the door by inserting the key. When we got back to the car the car was open, so there was something wrong with the lock. I called the agency the next day and the told me to bring it in. They then said that someone had tried to steal the car and they noticed a dent near the door handle. They asked me to pay the full security deposit €600. We were given another car. When we got back on the 12th, they found another minor fault and tried to make me pay my security deposit again, but since I had a video which showed that the fault was already there I didn't have to pay. I think that this is their main way of making money, charging exorbitant amounts for minor dings.

The condition of the car, and the staff in the office were brilliant. They were so helpful, as we did not realise the office was so far away from Kefalonia airport. They ferried us backwards and forwards and were so cheerful about it. I would recommend them, but it is quite far(10-15 min drive) - but that maybe is why they are cheaper.
There were no issues with insurance- all organised beforehand . Thank you

Abbiamo noleggiato con Cargini all'aeroporto di Santorini, prenotando online direttamente dal loro sito con l'opzione di assicurazione massima, che copriva tutto. Noleggio con carta di debito, nessun deposito richiesto. Sono stati gentilissimi e ci hanno fatto un upgrade gratuito da cambio manuale a cambio automatico, opzione molto apprezzata per le strade di Santorini. Siamo arrivati tardi la sera quindi abbiamo pagato un supplemento (già incluso nel prezzo della prenotazione, nessun costo nascosto). Abbiamo riportato la macchina con la stessa quantità di benzina con cui ce l'hanno lasciata, e non ci sono stati problemi per la pulizia dell'auto, nonostante siamo andati in spiaggia. Per me esperienza ottima, ma consiglio fortemente di prenotare direttamente dal loro sito con l'assicurazione massima.

Fast check in and out, no problems, car in good condition

This company are liars and crooks. I collected a car in Malta and was told that we had no insurance at all, which I knew was a lie and that in the event of an accident we had unlimited third party liability. They offered insurance to reduce the deposit of either €40 or €65 plus taxes per day which I refused. I explained that I had a separate policy to cover the excess only to be told that it was useless because they don't give receipts for anything taken to cover damage. Luckily I ignored the Asian gentleman, took the car and confirmed with the company the following day that I did actually have insurance after all. The person I dealt with should be sacked and I will never deal with this company again.

My experience at my Corfu car was brilliant! I couldn’t recommend more. We were picked up from the airport and drove straight to the car. The car was in perfect condition and all the staff were lovely, they made our trip! As a very unorganised person I didn’t have anything planned, but the staff got out a map and pin pointed all the best places the visit on the Island. We were a group of 21 year old girls who had never rented a car before, so obviously went into the process with caution! But our minds were put at waste straight away.

Thank you My corfu car, we will be back!

Scam scam scam.

I rented a car with Cargini. Ended up with this scam company at the airport in Sarajevo.

They wanted me to buy the full insurance. When I said no for the 4 time they then told me that my credit card didnt work. It works. I have been using it ever since i got to Sarajevo. They didnt want to give me the car because I didnt want the full insurance. They are total scammers.

great little run around car perfect for what we needed

Cargini lisbon portugal.
have never experienced something like that. I have rented car hire for over 10 years now.
I came to colect the car and purchased the insurance and the insurance purchased was not going to give me any peace of mind. Overall I felt like I was not insured at all. The insurance was just to reduce my deposit. I requested cancelation of it had to pay uber to put me back at airport where I had to re-book another hire paid for insurance as I normal do and all were cover.

THE CAR HAD A SCRATCH ON THE UNDERNEATH OF THE BUMBER THAT WAS NOT VISIBLE ON RETURN. THE BUMPER HAS BEEN NOTED AS HAVING MINOR DAMAGE THEREFORE WE WE'RENT WORRIED. ON ARRIVING THE GIRL WENT DIRECTLY TO THE SCRATCH AND FOLLOWING DISCUSSIONS I WAS CHARGED £312 FOR THE DAMAGE AND ALL THEY SAID YOU'RE FINE YOU'RE INSURED. THE EXPERIENCE WAS SOMEWHAT QUESTIONABLE AND THE AMOUNT CHARGED WAS DISSPROPORTIONATE. HOWEVER NOTHING WE COULD DO AS THEY HAD OUR CREDIT CARD DETAILS. AWFUL EXPERIENCE AND A LESSON LEARNED.

The deposit paid at the time of the lease is disgracefully refunded. In my case, 20 days have passed since the end of the lease, but 600 euros have not been returned to me. I wrote a letter requesting a refund, but the reply from them was: "we have 30 days for a refund." This is the first time I've encountered such an attitude towards other people's money. I do not recommend this rental company for this reason.

Car Gini were exactly what we expected. The staff were friendly and the booking process was simple. Collecting the car was no hassle and our little Citroen C1 suited us fine.

Would happily use again.

I rented a small car at the rental office in Kalamata. We arrived early so i asked them if they were able to pick us up at the airport. In 15 minutes they were there and they were very friendly. Our car arrived in good condition and at a very reasonable price. They provided all kinds of tips for sightseeing and explained everything in detail. Upon return the owner drove us back to the airport again and she was charming and kind just like on our arrival. Very warm and welcoming.

When we landed in Zante we found a clerk waiting for us with a sign, who took us to the nearby rental center. Check-in was easy, the staff was friendly and professional. Check-out was also easy and the staff was correct, but the guy who took us back to the airport made us listen to the buzzer the whole way for not putting on the seat belt.
The cars were a bit old.
We had no problems.

Nessuno in areoporto ad attenderci, abbiamo dovuto chiamare e aspettare.
Automobile non altezza del prezzo.
Problemi inutili alla riconsegna dove non volevano avviare la pratica di rimborso cauzione nonostante il mezzo fosse stato restituito nelle condizioni della consegna.

Absolutely dreadful company. Mis advertising on the website, and very unhelpful staff.

We hired a car to be picked up from Orlando International. We booked through VIP Cars. It was just shy of £400 for 2 weeks. We also knew that we would have to pay a £600 security deposit.
The documentation came through with all green ticks "collision damage and waiver cover included" etc. there was NO small print about other costs (I work in insurance so I had scowered this beforehand).. However when we got to the Airport, first of all we were wandering all over the place before realising you do not in fact pick the car up at the Airport, you have to be ferried by a bus to the main office.
Once getting there, the guy serving us did not speak any English whatsoever and just as we were about to sign for the car and hand the credit card over, I looked at the screen and they were charging us over $1000. When questioning this he couldn't explain why. We waited nearly 15 minutes for someone who could speak English to confirm that we had to purchase INsurance separately AND the sunpass.
NONE of this is covered off anywhere in the paperwork so we unceremoniously cancelled the booking and went to Price Line. Headed back to the airport, picked up a beautiful brand new (bigger) car from Budget at $600 with insurance included. Not what we needed after the long flight. Also, don't get pressured into buying the sunpass.. you can avoid toll roads in Orlando, and even if you do end up on one you can pay cash at the Toll booths rather than having their ridiculous "automated" system.

Avrei dato 0 stelle se possibile. Scortesi, non professionali, ci hanno chiesto 40 euro per 25 min di ritardo dovuti al volo perché erano in chiusura e il sistema non gli permetteva di riprendere la prenotazione. Alla nostra richiesta di chiarimento ci hanno detto che preferivano cancellare la prenotazione senza darci alcun riscontro cartaceo della stessa.
Da sconsigliare a chiunque, anzi da farlo chiudere per sempre!!!

The staff that was wonderful! And their advice couldnt be better

I have rented many cars over the years, but I have never experienced issues like this before. We booked a car through Check24 with Cargini. When we arrived, they refused to accept my credit card, claiming it was a debit card. Because of this, I was forced to pay three times the original price for the car rental, plus an additional charge from my debit card. In the end, I paid four times the amount I had originally booked through Check24. That is how they make their money.

During our stay in Malta, we unfortunately lost the right exterior mirror trim. We were sightseeing and when we returned, it was simply gone — there was no other damage, so we assume it was stolen. We even went to the police and got an official report. Despite this, Cargini made us pay for the damage, claiming the exterior mirror trim was not covered by the insurance and that the police report didn’t count for them. They charged us an extra €358 for a part that isn’t worth €100. To make matters worse, I never received any invoices for the car rental or the damage charges. I had to chase them multiple times just to get all the necessary documents together.

In my opinion, this is how the company makes money. On top of that, the staff was not helpful at all. With the extra charges, we ended up paying eight times the original price booked through Check24 — turning our holiday into quite an expensive one.

Luckily, Check24 supported us and since we had paid for full insurance in advance, we got at least our money back for the exterior mirror trim.