Careline Support Anmeldelser 

55
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I'm at Colebrooke Lodge Prices Lane Reigate, I have lived here for three years with my wife. Hardly a week goes by without something breaking down or not working properly . the doors don't work prope... Vis mer

Vurdert til 5 av 5 stjerner

My Elderly Mother moved into her new apartment in Beecham lodge Kim the lodge Manager has been excellent so professional and kind and responsive. Thank you Kim for all your support and help and... Vis mer

Vurdert til 5 av 5 stjerner

Our three night stay in Mill Green Lodge enabled us to enjoy a well presented and comfortable Guest Suite. Clean and bright with comfortable beds and en-suite, a chair and dressing table stool togethe... Vis mer

Vurdert til 5 av 5 stjerner

Our mum has been living at this retirement lodge with Careline support, and we honestly couldn’t be happier with the decision. She absolutely loves living there and has settled into such a happy... Vis mer

Informasjon om virksomheten

  1. Pensjonistsamfunn

Skrevet av virksomheten

24/7 emergency Careline Support for your independent retirement. We specialise in retirement call monitoring, giving us an in-depth understanding of the unique requirements you may have.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(55)

11 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent staff …

Whenever I have had to contact Careline, the staff have always been polite, efficient and helpful.

18. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Mervyn, thank you for your lovely feedback. We are pleased to hear that your experiences with the team have been positive. We will ensure that your comments are passed on to them. We wish you and your family all the best.

Vurdert til 5 av 5 stjerner

Care line and us

Our apartment has a careline unit and it’s very reassuring to know it’s there in time of need
We have always found them to be very efficient and courteous and a lifeline to medical services when needed

13. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi, thank you very much for taking the time to leave us such a lovely review. We are happy to know that our service provides you with peace of mind. We will ensure your positive comments are passed on to the team. We wish you and your family all the best.

Vurdert til 5 av 5 stjerner

Great support

I must say a big thank you to all of the staff at careline from the Lodge Manager at Avonbank Lodge, your support and patience is remarkable, when I call the staff are always polite and supportive, the owners all have also mentioned on many occasions how helpful they found the staff at Careline.

12. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Amanda, thank you for your lovely feedback. We are pleased to hear that you've had a great experience with Careline Support. We will ensure your positive comments are passed on to the wider team.

Vurdert til 5 av 5 stjerner

My Mum has Careline which has been…

My Mum has Careline which has been absolutely priceless.
Mum has had numerous falls and would have been unaided for hours with out Careline support
The staff are patient, understanding and contact the services and family immediately.
Careline has literally been a life saver for my Mum

10. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi, thank you very much for taking the time to leave us such a lovely review. We are happy to have been able to assist when your Mum has needed us. We will ensure your positive comments are passed on to the team. We wish you and your family all the best.

Vurdert til 5 av 5 stjerner

Lifesaver for my elderly mum

My elderly mum had a fall last night but thankfully she was wearing her pendant and pressed it and was able to speak to the adviser who made calls to the family so we were able to help her quickly - so glad she was wearing it otherwise she could have been on the floor for many hours. The ambulance arrived and checked her over and thankfully no major injuries. Highly recommend as they really do save lives - thank you !

29. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Karen, thank you for your lovely feedback. We are happy to have been able to assist your mum and we are pleased to hear that she is doing well. We will ensure your positive comments are passed onto the team. We wish you and your family all the best.

Vurdert til 5 av 5 stjerner

Very efficient in responding to a…

Very efficient in responding to a problem. The call handlers are very patient, polite and knowledgeable/well trained.

They absolutely love their job.

15. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Tawanda, thank you for your lovely feedback. We are pleased to hear that you've had a great experience with Careline Support. We will ensure your positive comments are passed on to the wider team.

Vurdert til 5 av 5 stjerner

Very quick response, professional, helpful and friendly

Very quick response, professional and friendly, helpful team. We made a phone enquiry on Friday and 3 days later by Monday had the falls package unit set up in mum-in-laws home. Alice dropped off the paperwork as she lives near us and we collected the unit from the office in Ringwood. James gave up his time to explain how it worked and how to set it up. Superb service. They do post out paperwork and the units too by the way!

30. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Maria, thank you so much for your lovely feedback. It's great to hear you are happy with the service, we will ensure your positive comments are passed onto the team. We wish you and your family all the best.

Vurdert til 5 av 5 stjerner

Medical emergency

I was extremely poorly
My call was answered immediately
efficiently and with the utmost care
If I could give 6 stars I would

1. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Diane, thank you for your lovely feedback, we'll be sure to pass on your comments to the team.

Vurdert til 4 av 5 stjerner

Prompt and efficient service.

I called to report water leaking into my apartment. My call was answered promptly and dealt with in a friendly and efficient manner. The appropriate workmen were contacted and the repair work was carried out quickly. It is reassuring to know that Careline are available for any emergency.

24. august 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Gillian, thank you for your lovely feedback, we'll be sure to pass on your comments to the team.

Vurdert til 5 av 5 stjerner

Emergency call

Call was answered within seconds. After taking details of problem asked me to stay on line while an ambulance was called. Came back on to advise ambulance was on the way. Called home number twice afterwards to check if the ambulance had arrived and when my wife was able to confirm I had been taken to hospital for a full check over she said she hoped all would be well. My thanks to the operator.

4. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi David, thank you so much for your lovely feedback. It's great to hear we were able to help and support you during a difficult situation and we will ensure your positive comments are passed onto the team. We wish you and your family all the best.

Vurdert til 5 av 5 stjerner

I find that having Careline Support makes me feel safe and secure

I find that having Careline Support makes me feel safe in my home while living alone I know that help is just one press button away. I have used this help in an emergency when I couldn’t breathe and everything was done so quickly, a paramedic was here within five minutes followed by an ambulance in another five and all the time the lady that answered my call was reassuring me the whole time. I certainly wouldn’t want to be without Careline Support now.

27. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Careline Support

Hi Iris, thank you so much for your lovely feedback. It’s reassuring to know that we’ve been able to make such a positive difference for you and helped to keep you safe. We wish you safe and well and all the very best for the future!

Dette er Trustpilot

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