First time using Carecheck, I had a lot of questions but Chloe Emptage was amazingly helpful (and incredibly patient), her depth of knowledge was reassuring and and I felt guided all the way through.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’d like to leave a review for Emily W and the excellent customer service she provided. She was incredibly helpful throughout the process, taking the time to understand my needs and making sure everyt... Vis mer
Had a chase up equiry about my dbs. Emily W was very helpful with step by step instructions and information about who to contact to find out which police department it was held at. Very prompt service... Vis mer
I had an issue logging into my account and contacted Emily Waddingham for support. She responded very quickly, identified the problem straight away, and worked efficiently to resolve everything. Emily... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktopplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannia
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Emily W helped me with a question I…
Emily W helped me with a question I had, thank you for being so lovely!
Thank you for processing the enhanced…
Thank you for processing the enhanced DBS check, Chloe Emptage was really helpful in progressing the application smoothly.
Alisha did a great job of helping me…
Alisha did a great job of helping me today, I was provided with a very efficient and supportive service.
Had communicate with Ben this…
Had communicate with Ben this afternoon, with fast and quick response to resolve the issues we where having and creating new accounts within a timely manor
I was having issues with uploading…
I was having issues with uploading information but all thanks to Sarah Ruck, who helped me. She guided me to get through the application without the same issue, was very polite and supportive. Great service - thank you!
Responsive
Whenever I have had the need to contact Care Check, I have received a prompt response. Alicia has answered my questions and resolved issues very quickly, always providing a full explanation, additional guidance and reassurance.
Excellent Customer Service & Support
I had an excellent experience and would highly recommend their service. I spoke to Elisha, her customer service was outstanding—friendly, professional, and very welcoming. She was incredibly patient and pleasant throughout the entire interaction, taking the time to ensure everything was handled properly. It’s clear they genuinely care about their customers and providing a high level of service. A truly positive experience from start to finish.
Chloe Emptage always a massive help…
Chloe Emptage always a massive help when sorting DBS for workers within our industry.
Quick to reply and resolves any issues i have.
Would 100% recommend this service if looking to book a DBS check.
Wanted to update our service
Wanted to update our service, Ben dealt with this in an efficient manner.
Such an amazing company that really…
Such an amazing company that really does support you when you come across any self issues. Ben especially was very helpful and very speedy on an enquiry. We highly recommend this company.
Incredible customer service
The person who helped me with my application was extremely careful and thorough, and very responsive.
Thank you, Care Check!
Lily has been super helpful throughout…
Lily has been super helpful throughout the whole DBS process. Always responds in a timely manner and puts up with my endless questions!
I had a very positive experience with…
I had a very positive experience with this call centre. The staff were professional, courteous, and genuinely attentive throughout the interaction. My query was handled efficiently, and the representative took the time to clearly explain everything, making sure I fully understood the solution.
What stood out most was their patience and willingness to go the extra mile to resolve my issue. I didn’t feel rushed, and the overall communication was clear and friendly. It’s refreshing to deal with a support team that values customer satisfaction to this level.
Overall, I would highly recommend this call centre for their excellent service and dedication to helping customers.
Fantastic service!
Fantastic service!
We are an agency that uses this company to process DBS for our candidates.
DBS seem to be getting through much more quickly and any queries/issues are responded to immediately by the team.
Emily W has been fantastic as my point of call and i cannot speak highly enough about the customer service i have received from Emily.
“My experience dealing with Care Check…
“My experience dealing with Care Check was great. They are very supportive, professional, and understanding. I would definitely recommend their service.”
Customer Service Experience…
I had issues re-opening our company account after a few years of non-usage and one of Care Check's advisers; Ben Leaver, was able to resolve the issue and re-activate the account within a couple of hours of receiving the query. Great service and customer experience.
Excellent service as always provided by…
Excellent service as always provided by Choe Emptage. Quick to respond to any queries and very helpful and informative. Would highly recommend.
Chloe Emptage has been superb in…
Chloe Emptage has been superb in ensuring that the application was correct and has gone through the system smoothly. Thank you and excellent service.
Sarah Ruck was so helpful and patient
Sarah Ruck was so helpful and patient - than you:)
Had issues with login
Had issues with login. Ben assisted via email. Quick response and issues resolved ☺️
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