Cardsdirect Anmeldelser 

Very poor service today at the branch in Swindon. My 10 year old daughter went into the store to buy a card and bar of chocolate for her teacher as it is her birthday. My daughter choose a card and bar of chocolate. Went to pay with her Xmas money she got given from her grandad. It was a £20 note. The staff member put it through some machine and said sorry it is fake and would not accept it as payment. Another member of staff I assume he was the manager and he pretty much said she was using a counterfeit note. In tears and not understanding why she cannot use the money she had been given as a present we left the shop. Went a few shops down to another card shop and had no problems getting a card and same bar of chocolate which was all cheaper. I feel this is disgraceful and disgusting way to treat any customer let alone a young 10 year old trying to do something nice. I think defamation of character springs to mind. Need less to say I will never step foot in any of your branches again and I will tell all social media of my young daughters appalling service.

The quality of your cards are great. I always buy Religious Christmas cards and you have a beautiful selection.

I love the option to address and mail them directly. We had a couple mailed to employees to check the quality and timing, and we were very pleased. It saved crucial holiday closing preparation time. I also like the option to order further in advance and select a mailing date. The holidays are so busy, so I hope to utilize that feature this year.

We purchased 6 '2 years old' party balloons from Cards Direct for our daughter 2nd birthday

On opening them we noticed immediately a very strong chemcial smell.- on inflating some of the balloons the smell was incredibly strong so we stopped

We have now researched the recent publicity around dangerous chemcials in UK sold balloons through retailers

Can CardsDirect please contact us without delay to disucss this and provide further information

This is the first time we used Cards Direct to send our client holiday cards. We could not have been happier, the product quality was great and their option to postage and mail directly made the task so easy. They also had a quick turnaround from order to mailed out. Our company will definitely use them moving forward for any card or mailing distribution.

The response time was great and the representative got it right the first time.

A beautiful card printed exactly as ordered.

We had some Major Staffing changes in our office. No one had any clue about our Annual Dinner Invitations.I remembered that my boss gave me a copy of an Invoice & in my Files I found you. I called & spoke to couple staff members there. They were able to help me with the most recent invitation (Jan 2025) & I was able to go from there. Thank you so very much!

The cards looked so nice. I was just worried we wouldn't get them in time, but apparently, they arrived the very next day. Thanks so much!!

Great cards, good selection, very fast delivery. I've been buying my holiday cards from Cardsdirect for several years. With good discounts and good cards, I will be buying from them for many years to come.

Cards were well produced, lots of selection and arrived promptly. It would be nice to be able to pick font for printing on back of postcard like I did on front, might have been an option that I missed.

Ive been using CardsDirect for years and years. Was late to the party this year, no worries, they came through with no issues. Will definitely use again next year. Happy Holidays to all

I'm a 1st time buyer and I am very pleased with my overall experience. Customer service was excellent, the rep was very professional & patient.
The quality, design, and clarity instantly communicate credibility. I received nothing but compliments from the clients. I highly recommend Cardsdirect.com. This will be my go to company from now on.

original shipment was lost, they produced a duplicate with no hassle

cards are of good quality. shipped quickly

The cards were printed wrong (upside down). I reported the issue online, but did not receive a response. When I called customer service to follow up, was told there was not way to replace my order timely and the agent was dismissive/not helpful.

The replacement envelopes arrived quickly and were exactly what was needed. These envelopes needed to be replaced from my own incorrect information that was entered. The quality was excellent, and the issue was handled efficiently.

I've ordered our corporate Christmas cards from Cardsdirect for 5 consecutive years. There are many reasons for that! I'm impressed with the staff - from telephone calls to live chat exchanges and email messages with the graphic design team; each representative is courteous and kind. They offer guidance, answer every question I ask, and provide customer satisfaction that I haven't experienced with other vendors. We have been pleased each year with the quality, rapid turnaround time, and reasonable cost of our Cardsdirect orders. All of this factors into remaining a return customer. Promotional discounts are always appreciated and I couldn't be more pleased -- I have recommended Cardsdirect to other associates who select them as their vendor.

I have had the pleasure of working with John Lefler on our annual holiday cards for the past 15 years. Each year, he is extremely helpful and knowledgeable from our first communication through delivery. John knows our company's requirements and works within them to provide competitive pricing and artwork in a timely manner.
This year, one of our new offices did not receive its personalized cards due to an error in the delivery address. Immediately after learning about the missing cards, I called John, and he worked with his printing warehouse manager to locate them. It turns out the Post Office returned the cards to Cards Direct because of the incorrect address. Once found, John went the extra mile by resending the cards to the right address, at no additional charge.
This exceptional customer service is why I will ALWAYS use Cards Direct for our corporate holiday cards. Working with John Lefler is a breeze, and he makes my job a little easier! Thank you!
-Kim K