Cardcookie Anmeldelser 703

Responsive, promptly resolving the few issues which may arise. Appreciate a good business.

I've purchased from them in the past and things were okay until my last purchase. My credit card suspected a purchase was fraudulent & froze a transaction along with several others that were indeed fraudulent. I later verified this transaction was valid & my bank removed their hold, but my cardcookie account is still frozen! It's been over a month now & they have ignored 10+ emails. So all that to say they are fine until anything goes wrong, but if it does they are completely non-responsive!

Absolutely hands down best service from the Cardcookie team. Always fast in responding to issues and quick to resolve. Great product as well!

I would neve use them. They collect all your info then deny everything. Use cardcash raise, giftcardoutlets if you want to be treated right.

I have order many gift cards from them and all but one had a validity issue. As soon as I let them know, they immediately issued me a new one. The customer service is excellent. I don't hesitate to buy from cardcookie.

Been using Cardcookie for years! Fast and easy, and excellent customer service. In the very rare cases a card value doesn't match what is sold, they make it right no questions asked. Highly recommend them!

I have been using card cookie since 2017. On occasion I don’t order my gift card Wilton enough time for the card cookie team to verify my purchase, this does mean that they are actually verifying your purchase.

In 2023 I had a new experience. The card I was sent was about 10% the size ordered. Tom quickly emailed me back with a new card! Fantastic customer service!

Sometimes I got problems with Gift Cards, but there is excellent customer service for handling it.

I love buying gift cards from card cookies, I usually will receive the gift cards in a few hours. Additionally, whenever there’s an issue with the gift card, they will resolve the issue right away. Very trustful. But if you can have the app for customers to download would be even better. Thank you.

i've purchased at least 40 gift cards from CardCookie over the past year, and in the few rare instances in which a gift card did not have the promised value, they immediately replaced it with one of equal or higher value. Can't rate CardCookie highly enough!

These folks will help you right away if there ever is an issue with any of their cards.

I've used Cardcookie for a few years now. Always a great experience and the few times I've run into a problem they've quickly resolved it. Would recommend cardcookie to anyone trying to save money.

Card Cookie is the best company to buy gift cards from. Quick service and very reliable.

order was cancelled after being review for 10 hours.
what a waste of time.
do not bother.

I had a gift card that didn’t work - emailed support with the order number and gift card number and they gave me a working code for the same value in less than 5 minutes.

Untrusting company. I was a good customer for years and when I lost access to one of my phone numbers, the one associated with them, they were SUPPOSED to move all my account stuff and verification to my other account. They didn't. And actually expected me to send them ID verification again. AND treat all their customers like criminals. They act as though if you want a lot of gift cards you must be a scammer. You know, as opposed to someone who WANTS TO SAVE MONEY. It's all garbage and a complete headache. And coincidentally, a terrible way to buy an appliance or anything else expensive. Though WHY ELSE WOULD YOU BUY A LOWES GIFT CARD AT ALL! Or lots of the other ones. Complete pain.

SHORT summary:

The discounts are worth the occasional frustration for me!

I would not however recommend it to my parents as they like to save money but not when it involves this much time.

Using CardCookie means:

Step 1. Buying the card
Step 2. Waiting for the card
Step 3. Figuring out how to use the card at checkout.
Step 4. Contacting someone if there is an issue.
Step 5. Enjoy saving money!

LONG explanation:

I was very skeptical about buying discounted gift cards on the CardCookie website at first. At times gift cards are sold at a 12% discount! Seemed too good to be true. I can’t remember what lead me to try it out/risk my money.

The first gift card I purchased was for Walmart. I had difficulty figuring out how to use it. It seems most successful if I go to a cashier. Paying at self checkout, the pharmacy, or another department seems too difficult. Usually the regular cashiers know how to enter the gift card. Sometimes I still come across a cashier that does not know how to enter/scan my gift card. But once I overcome that hurdle, then I have had no other issues with the gift cards.

The iTunes gift cards have given me the most issue. I think there are gift cards for the Apple Store and then iTunes gift cards? Either way this has only been an issue twice. It was only a little frustrating for me because I didn’t know why I was unable to redeem the gift card. Both times I messaged CardCookie after I was sure the redemption failure was not due to something I was doing wrong (like typing the gift card redemption code in wrong - they are always so long and a crazy mix of letters and numbers!). Both times CardCookie was able to resolve the matter quickly by replacing the gift card with one that I was able to successfully use.

Now that I know how to use CardCookie, I love it and am frequently checking the website for good deals

I was trying to buy a gift card to bass pro shop for my husband’s birthday. I provided all the information requested, including phone number verification and using a credit card in my name with all of my billing info that can easily be confirmed with Chase bank. They emailed asking me to use a third party site to upload my passport or ID. Absolutely not! I'm not sending a photo of my personal documents to a third party site to buy a dang gift card.

I have ordered two Walmart gift cards $100 each and when I try to use them, I was shocked to find the balance left was 0.74 and 1.58. I frequently use this site to buy GCs but this was never happened. I have notified CC team immediately and was able to do the replacement for the same amount that I have placed the order for. and it was quick. issue was resolved in 1 hr 5 mins. Thanks to CC team.

Awesome company to deal with. I rarely have problems with their gift-cards, and on the rare occasion I do, they're on it very fast, no questions asked. Thank you